Workplace Coordinator at Zoom Video Communications
The Zoom team is looking for a Workplace Coordinator to help take on the day-to-day operations for our growing Denver office with a strong focus on in-person customer service, ticket management, creativity, and delivering happiness to all employees, customers and visitors!
An energetic go-getter who doesn’t mind wearing multiple hats while taking on new challenges, projects and who will thrive in our quickly growing and changing environment.
Help oversee day to day workplace operations to ensure the office is running smoothly and efficiently, delivering a high service level. Maintaining a clean lobby and reception area at all times.
Being the first point of contact and lobby ambassador; greeting customers and employees upon entry, with an emphasis on physical security.
Assist in showing our EBC areas and technology.
Event planning and aiding our Happy Crew (culture team) with any needs they may have.
Partner closely with property management, submitting work orders, responsible for programming building access for employees and serving as the first point of contact as immediate needs arise.
Partner closely with and provide back-up to onsite Workplace Manager.
Responsible for ordering all office supplies.
Conduct multiple spacewalks daily for preventative maintenance, ensuring space is clean and clear of debris.
Manage and respond to internal ticketing systems within set SLA’s.
Support onsite events as needed, furniture set up/take down, HVAC, extra janitorial and ensure the office is reset.
Work daily with contracted janitorial staff, ensuring office cleanliness is a top priority.
Assist with onsite shipping and receiving.
Desired Skills and Experience:
Minimum 3 years of experience working in a workplace, office management or facilities coordinator role, delivering top notch customer service and helping creating an A class employee experience. Front desk experience preferred.
Vendor and preventative maintenance experience.
Organized self starter, ability to work independently, driving projects and tasks to completion with little direction.
Experience with internal facility ticket systems and meeting SLA’s.
Responsive and ability to adapt to an ever-changing atmosphere.
Energetic, outgoing and always willing to dive in where needed.
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
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