VP & GM, Design Services at Havenly

| Greater Denver Area
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Havenly, Inc. is a venture-funded and fast growing consumer services startup located in the heart of Denver. We offer online interior design services that make decorating your home simple, affordable, and accessible for everyone.

Interior Designers are at the heart of Havenly, delivering beautiful designs that delight hundreds of thousands of clients. As we continue to grow and scale the team, we’re looking for a VP & GM of Design Services to lead the charge. In this role you will oversee the full designer organization, including all strategic, operational and support functions for this team. You will be responsible for growing a best in class team and leading them to achieve results across key metrics – from our ability to service growing demand to continuing to deliver customer happiness through the design process. Partnering cross functionally with customer experience, product, engineering and marketing, you will build technology products that not only increase efficiency and help scale, but enable us to consistently deliver on our brand promise – accessible and personal design, for everyone.  

Must be located or relocating to Beautiful Denver, CO. 

You're excited about this opportunity because you will…

  • Inspire, develop, and mentor an existing team of high-performing design managers to continue to scale our design team at high levels of quality
  • Drive all strategic, operational, financial and client experience aspects of our designer base, ensuring that the designer team is well managed and producing results against key metrics
  • Hold a key seat at the table in strategic company decisions around how we should continue to expand and scale our designer supply.  
  • Develop a world class coaching and evaluation framework to ensure that we are internally measuring the health of our designer base, and also creating programs to better manage our designers to achieve our ambitious targets around customer experience and sales
  • Build a more profitable, more productive, more efficient design organization
  • Partner with our analytics teams and our product teams to continue to develop solutions that enable our designers to serve our customers with a magical customer experience

We’re excited about you because…

  • You have 10+ of experience in product, people management, or sales management at high growth consumer facing companies.  You understand the opportunities and challenges that growth companies face, and can operate in complex systems with tremendous appetite to test programs and change existing paradigms.
  • You have a passion for delivering world class consumer experiences, and have a non- stop desire to continually elevate the customer’s journey.
  • You’re an incredible people leader, having experience managing in-house orgs of talented people and achieving or exceeding KPIs through the team
  • You have a track record of recruiting, nurturing, and retaining high-performers.
  • You have a strong problem-solving track record - you’re able to think critically through unique problems with no set playbook and quickly implement a path to a solution, and you can toggle effortlessly between big picture strategy and in-the-weeds tactical problem-solving.
  • You are a holistic business thinker, and can actively balance the competing needs in an organization to benefit the whole of the business.
  • You thrive when operating in resource light environments.  You can marshal change without a large budget or multitudes of people.
  • You possess exceptional analytical skills.  You’re able to structure and process qualitative and quantitative data.  You understand the nuances and complexities of data but act as a simplifier, realizing that data and insights are only powerful if they drive action. 
  • You can build something out of nothing and possess the ability to try different things with minimal oversight
  • Above all else you are very bright, very kind and very results-oriented.
Why you’ll love working at Havenly:
  • It’s challenging - You get the opportunity to work hard, learn a ton, and grow your skill set. This is not your typical 9-5 job, we have high expectations, and every day you’ll be faced with new challenges where you have to figure out how to put one foot in front of the other and move forward. 
  • It’s fulfilling - We get the opportunity to make an impact on one of the most personal aspects of someone's life, their home, every single day. We feel really lucky to be able to create spaces where people feel comfortable, make lifetime memories in, and call home.
  • It’s fun - We truly love what we do. Growing a business is fun. Working with a team of incredibly talented people who also love what they do is fun. Getting to do what you love to do and make an impact is fun.
If this sounds exciting, and you’re interested in joining us, we’d love to hear from you!

 


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Technology we use

  • Engineering
    • JavascriptLanguages
    • PHPLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MySQLDatabases

Location

3501 Wazee St, Denver, CO 80216

What are Havenly Perks + Benefits

Culture
Volunteer in local community
Everyone at Havenly receives 3 volunteer days to use per year.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Havenly is female-founded and lead.
Hiring Practices that Promote Diversity
At Havenly we put a focus on not only ensuring we're filling our pipeline with diverse candidates but also through our hiring process try to reduce and recognize bias at every step.
Health Insurance & Wellness Benefits
Disability Insurance
Disability insurance covers 60% of annual salary up to $1200/week.
Dental Benefits
Our dental plan covers $2000 of expenses.
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide 4 weeks of paid parental leave for all new parents and offer an additional 8 weeks of paid leave for birthing mothers.
Family Medical Leave
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Acme Co. employees receive between 15 and 20 days per year of paid time off based on years of service. In addition, everyone on the team receives 3 floating holidays and 3 volunteer days.
Paid Volunteer Time
Sabbatical
Eligible employees get 6 weeks of paid sabbatical after their first 5 years of working at the company.
Paid Holidays
Perks & Discounts
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Havenly hosts "Wine Wednesday" every other Wednesday. The team gathers for their choice of beverages, and a selection of cheese and crackers. Some Wednesdays we'll even host a
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
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