Xero
Denver, CO
Remote

Vice President - Hubdoc at Xero

| Remote
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Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive. 

At Xero, our purpose is to make life better for people in small business, their advisors, and communities around the world. This purpose sits at the centre of everything we do. We support our people to do the best work of their lives so that they can help small businesses succeed through better tools, information and connections. Because when they succeed they make a difference, and when millions of small businesses are making a difference, the world is a more beautiful place.

Over the past 15 years Xero has successfully grown our business over 30% every year. This growth has been fueled by our incredible partnerships with accountants and book-keepers across our network, as well as acquisitions made to complement our platform, with services and products our customers need to run their business’. Further, Xero’s growth has been driven by passionate leaders with a deep understanding of their customers and a real commitment to creating beautiful products that our customers, small business and accountants and bookkeepers, love.

In 2018 Xero Acquired Hubdoc, a leading data capture solution that helps accountants, bookkeepers, and small businesses streamline administrative tasks such as financial document collection and data entry. This acquisition moved Xero even closer to achieving its vision for code-free accounting, enabling accountants to focus their efforts on helping small businesses make sense of their financial data, as opposed to collecting it.

The next phase of the product integration currently underway we need to drive , focuses on rebuilding Hubdoc’s core workflows into the Xero web and mobile applications. And continue to develop stand alone platform capability and grow from the significant number of paying customers today with a focus on North America. 

What you'll do

  • Build a great team doing the best work of their lives to build the Hubdoc business, Hubdoc strategy to return the business to a growth state. This will be anchored from the initial strategic work already completed. 
  • Build and maintain a structure which will facilitate achieving business goals including a matrix working structure with the key product teams and leaders. 
  • Develop operating plans and budgets in collaboration with Xero business partners
  • Build strong partnerships with key stakeholders both in market and within Xero
  • Oversee the formulation, communication and execution of a sales & marketing strategy
  • Lead execution of the operating plans and budget, delivering in-year performance targets and strategic initiatives
  • Develop and implement business and functional policy and process where required, to support the team with clarity and parameters
  • Work with the Product teams to inform and influence Product strategy and execution and product investment
  • Grow and develop the Hubdoc leadership team and staff to ensure customer outcomes are achieved and subsequently, growth targets are met
  • Be the Hubdoc ambassador in the external market, moving the market to the cloud and building Hubdoc’s brand to attract customers and top talent
  • Identify opportunities to accelerate growth through sales, support or product initiatives
  • Communicate to the Xero business commercial and operational changes, opportunities, and areas of risk
  • Build, maintain and enhance a global culture for WFM by embracing the Xero values and building on them for WFM, to draw the best out of our exceptional people so they can do the best work of their lives.

Success looks like

  • Build business traction to accelerate business to a higher growth state and deliver on targets including Customer NPS, customer acquisition and Retention/churn, Committed Monthly Revenue (CMR) and Customer Acquisition Costs (CAC).
  • Hubdoc strategy and business plan in place for short and medium term
  • Recruit direct and matrix team, working across functions to enable Hubdoc business plan (Product, Marketing, Product Marketing CX, People, Comms, Legal etc ) 
  • Effective leadership of the global teams, demonstrated by team culture, engagement and results
  • Positive company profile across the investment community and key SaaS market commentators.

What you'll bring with you - Experience

  • Minimum 10 years commercial B2B or B2C experience, ideal in subscription based tech businesses. 
  • Executive leadership roles in SaaS companies. 
  • A solid understanding of SaaS and its key metrics and strategies
  • Experience in high-volume customer acquisition models

What you'll bring with you - Critical Competencies

  • Strong relationship management, communication, influencing, negotiating and people skills
  • An ability to draw the best out of exceptional people
  • Change management
  • Recruitment and team development expertise

Xero is an equal opportunity employer. Xero celebrates diversity. We are committed to creating an inclusive environment where our employees can do the best work of their lives.

Xero offers access to low-cost, high-quality health care options through Cigna and Kaiser (in CA & CO only)
Xero will match 100% on the first 3% of 401k contributions plus 50% match on next 2% of contributions
Employees enjoy 21 days of paid time off per year
Employees have 10 days of wellbeing leave to care for their minds, bodies, and families
US employees enjoy 11 paid holidays per year
Xero offers an industry-leading 26 weeks of parental leave at 100% pay
Xero offers a number of employee wellness programs, to include yoga, mindfulness and nutrition workshops, EAP, free flu shots, team meals, and a monthly wellbeing allowance

About Xero?

Diversity of people brings diversity of thought, and we like that. A collaborative and inclusive environment is important to us. Working at Xero will provide you with a diverse and inclusive environment alongside people who will respect, challenge and support you to have fun while you do the best work of your life. We are a place where personal development, innovation, and well-being are not just inspired but celebrated.

We value our people and offer a wide range of compelling benefits and perks, including Xero shares. Xero’s collaborative culture is underscored by our values - #Ownership, #Challenge, #Beautiful, #Human and #Team - which empower us to understand and serve customers, attract top talent and continuously innovate. From the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.

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Where we are

Just a quick walk from Union Station, our US HQ is located in the heart of Denver's LoHi neighborhood surrounded by local shops and restaurants.

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • SqlLanguages
    • ASP.NETFrameworks
    • SalesforceCRM
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What are Xero Perks + Benefits

Xero Benefits Overview

Xero offers a variety of benefits aimed at helping our employees maintain their physical, financial and mental wellbeing, allowing them to bring their best selves to work each day

Culture
Volunteer in local community
Xero employees are given a day off each year to volunteer in their communities.
Friends outside of work
Eat lunch together
Intracompany committees
We have employee run groups that focus on initiatives like wellness, culture and diversity & inclusion.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
42% of Xero's leadership team is female, while our Board of Directors maintains an equal gender balance. Xero was included in Bloomberg's 2020 Gender Equality Index report.
Unconscious bias training
All Xero employees will complete online unconscious bias training during on-boarding
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
The talent and leadership teams at Xero are committed to building diverse talent pipelines that reflect the communities we serve.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Xero allows employees to set aside pre-tax dollars for medical and dependent care expenses. $2,650 annual limit for healthcare FSA
Disability Insurance
Xero's long and short term disability plans provide income protection at 60% of annual base salary
Dental Benefits
Cigna dental PPO plan
Vision Benefits
VSP vision plan
Health Insurance Benefits
Xero offers a variety of health plans including Cigna HSA, Cigna PPO, and Kaiser HMO for Colorado and California employees
Life Insurance
Provided to Xero employees at no cost. Coverage for each employee of 2x annual base salary up to $500,000
Wellness Programs
Xero will fund up to $300 annually in employee health reimbursement account to be used toward a health improvement activity including gym membership, mental, physical or financial health
Mental Health Benefits
Concern EAP benefits for all employees
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Xero will match 100% on the first 3% contributions plus 50% match on next 2% of contributions
Company Equity
All Xero employees are granted Restricted Stock Units at a certain percentage of their base salary which vests over a 3 year period
Child Care & Parental Leave Benefits
Generous Parental Leave
26 weeks paid parental leave.
Remote Work Program
Typically, we work from home as needed. During COVID, all employees are working remotely and have access to stipends to access the equipment they need to be successful.
Vacation & Time Off Benefits
Generous PTO
Xero offers 21 days of paid time off, 10 wellness days, as well as 11 paid holidays per calendar year. We also participate in a company wide shut down between Christmas and New Years Day
Paid Volunteer Time
Xero encourages employees to give back to our communities by providing 8 hours of paid volunteer time per year
Paid Holidays
11 paid holidays per calendar year
Paid Sick Days
Each employee is granted 10 wellness days per year in addition to our generous PTO
Perks & Discounts
Casual Dress
You'll typically catch our employees rocking jeans and a Xero t-shirt!
Commuter Benefits
Set aside pre and/or post tax dollars for commute related transit, parking and bike expenses
Company Outings
Annual holiday party, as well as a summer celebration!
Game Room
Video games and ping pong table in lounge
Stocked Kitchen
You find a variety of fruit, chips, nuts, snack bars, sodas and iced tea in the Xero kitchen
Some Meals Provided
Breakfast each Tuesday and lunch every Thursday from a variety of local vendors
Happy Hours
Happy hour starts every Friday at 4!
Fitness Subsidies
Our monthly health reimbursement plan can be used towards your fitness membership or a variety of other health related wellness programs
Professional Development Benefits
Job Training & Conferences
Teams have budget set aside each year to support growth and up-skilling
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks

Additional Perks + Benefits

Xero leadership consistently reviews benefits to ensure they are competitive and allow our people to bring their full selves to work each day.

An Insider's view of Xero

What’s the vibe like in the office?

You will always find someone to grab coffee or take a quick walk with. We really value being #human in the office and it’s one of the most important things that everyone in Xero does. This means empathizing, helping, listening, and being there for one another. It's what makes me love not only Xero, but the individual people within Xero too.

Rose

Workplace Experience Coordinator

What projects are you most excited about?

Right now, I'm most excited to work on our Denver Roadshow. I've worked with our Colorado Account Manager to connect with Colorado's leading accounting and bookkeeping firms and drive attendance to this event right here in Denver. Our goal is to build up our network and educate the community on all Xero has to offer!

Sophia

Senior Account Manager

What makes someone successful on your team?

We look for people that are driven by purpose, who understand their role in the larger organization and make great things happen. Dependability is one of the highest traits of successful people within the Customer Experience organization. Trusting that your teammates can & will get things done is the first step to developing effective collaboration

Raphael

Director, Customer Experience- Americas

Xero Careers In Denver
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