What you get to do:

• You will be responsible for managing our behavioral energy efficiency & analytics campaigns and products.
• You will work directly in the product to solve production-facing blockers and issues, as well as expand upon our quality control frameworks and processes.
• You will analyze and report on campaign performance and product health, providing insights and recommendations for improving results.
• You will collaborate with cross-functional product and engineering teams, account management, customer support, and customers to provide the highest quality customer experience.

Skills and experience are important, but how you work and your willingness to learn matter potentially more. So if you feel you would be a good fit with us, we encourage you to apply. 

 What you bring to Uplight:

• 3-5 years of demonstrable SQL experience in a technology company and production-facing setting.
• A deep understanding of marketing automation software like Marketo, HubSpot and SendGrid.
• Experience with ticket management and CRM tools like ZenDesk, Trello, and JIRA.
• An ability to learn fast, understand the business behind technology, and complete tasks with minimal instruction.
• Experience with managing digital marketing or direct mail campaigns.
• Excellent communication skills and enjoy building relationships with customers.
• Adeptness at crafting documentation for both technical and non-technical audiences.
• Attention to detail with strong organizational and planning skills.
• A knack for identifying process gaps and taking the initiative to make improvements.
• The ability to work productively with cross-functional teams.
• A self-starter mentality and ability to work with minimal guidance. 

Bonus Points:

• Experience using Business Intelligence platforms like Tableau or Looker
• Digital agency experience or previous Utility/Energy Industry experience
• Experience managing large-scale accounts ($1-20 MM+ ARR)
• Hardened HTML skills and CMS experience.
• Strong technical skills with the ability to troubleshoot and debug technical issues.