Support Engineer

| Greater Denver Area
Company Description

Vendavo powers the shift to digital business for the world’s most demanding B2B companies, unlocking value, growing margin and accelerating revenue with our SaaS products. With an annual margin improvement totaling more than $2.5 billion across companies in chemicals, distribution, high-tech, and manufacturing. Vendavo is headquartered in Denver, CO and has offices around the globe. 

Sell more. Profitably.

Job Description

We’re a growing team, and as we scale, so does our need for focus on growing our SaaS platform. The ideal candidate must display excellent problem-solving skills with demonstrated interpersonal and organization abilities.

The Opportunity: You’ll be joining a people-focused company. As a Support Engineer you will be responsible for:

  • Working with our customers’ admins to solve their issues, address their questions and make sure that they get bugs fixed
  • Coordinating with our developers and oversee customer bug reports as they get resolved
  • Assisting our configuration engineers and other teams with problems they may find
  • Providing assistance via remote desktop sessions
  • Working in a small team of highly-skilled people from different backgrounds

You will gather or deepen your knowledge of the following technologies (only major items are listed)

  • C#/.NET
  • SQL/T-SQL
  • MSSQL
  • Git/Bitbucket
  • XML, XSD/XSLT
  • Visual Studio
  • Windows/MacOS (free choice)

Qualifications

  • Is open to learning the pricing domain and understanding the business and needs of our customers
  • Is curious and willing to solve challenges
  • Is a real team player – shares experiences, helps, listens
  • Is customer-oriented
  • Possesses a strong sense of quality
  • Knows C#/.NET
  • Is passionate about DevOps
  • Knows T-SQL
  • Knows XML/XSD/XSL
  • Knows SQL databases
  • Is familiar with MSSQL
  • Is familiar with IIS
  • Is familiar with Windows Server
  • Knowledge of ELK Stack (Elasticsearch, Logstash and Kibana) is a plus

Additional Information

  • Competitive base salary + bonus
  • Comprehensive health benefits including medical and dental
  • Unlimited paid time off
  • Flexible working hours

All your information will be kept confidential according to EEO guidelines.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • SalesforceCRM
    • Adobe CampaignLead Gen
    • FullContactLead Gen
    • MarketoLead Gen

Location

Our company is in the best part of downtown Lodo by plenty of bars, restaurants plus an easy five minute walk from Union Station.

An Insider's view of Vendavo

What’s the vibe like in the office?

The office vibe is collaborative, casual, fun and team oriented

Jason

Talent Acquisition Manager

What are Vendavo Perks + Benefits

Vendavo Benefits Overview

flexible work schedule, great location, company lunches and happy hours, internal promotion opportunities, remote work from home options, medical, dental, vision insurance, unlimited time off, paid holidays, short and long term disability, 401K

Culture
Volunteer in local community
Food Bank of the Rockies, Food for Thought
Partners with Nonprofits
Food Bank of the Rockies, Food for Thought
Friends outside of work
Eat lunch together
Intracompany committees
Annual holiday party, wellness program, volunteer program
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vendavo provides employees with a 401(k) matching plan managed by Fidelity.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Our employees receive 12 hours per year of paid volunteer time.
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Vendavo offers employees professional development opportunities like The ability to attend job-related conferences and seminars.
Lunch and learns
Vendavo hosts lunch and learns meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes 1-to-1 program, Cross-department program, Career mentoring, Leadership mentoring.
Customized development tracks
Paid industry certifications
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