Supply Chain Manager at Rachio

| Greater Denver Area | Remote
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About This Opportunity

As Supply Chain Manager, you will be a key enabler for Rachio’s rapid growth by ensuring best-in-class supply chain execution across quality and flexibility -- owning day-to-day operations and managing Rachio’s third-party partners for manufacturing and 3PL. You will obsess over Rachio’s inventory and fulfillment, adjusting production schedules to match demand and ensuring on-time and in-full deliveries. You will own key metrics and partner SLAs for production, inventory management, and fulfillment functions, as well as develop and implement strategies and execution plans on key supply chain initiatives. This role will report to the Director of Supply Chain and collaborate closely with the Manager of Strategic Sourcing as well as Rachio’s Consumer and Product teams.

Rachio’s mission is to make sustainable water use effortless and personally rewarding for our customers. Through our integrated approach to efficient watering and sustainability -- combining our industry-leading smart sprinkler controller with natural soil treatments -- we aim to revolutionize yard care.

Job Duties and Responsibilities
  • Manage production schedule and coordination for hardware and consumable products, including problem-solving any materials shortages or labor issues to ensure a scalable and flexible operation
  • Manage Rachio’s 3PL partner on a day-to-day basis, ensuring on-time and in full order processing and fulfillment with SLAs consistently achieved
  • Maintain relationships with manufacturers and fulfillment partners, including regular travel to sites (when safe to do so, considering COVID-19)
  • Establish and own supply chain metrics for production and logistics, including third-party performance against SLAs and key metrics, identifying flags to take action
  • Support demand and supply planning through S&OP and adjust production plans as needed; regularly update contract manufacturers and other production partners on forecast and build schedule timing
  • Own inventory management across multiple 3PL warehouses to optimize for target inventory levels and key metrics
  • Ensure reverse logistics and returns processes are efficient, and any defect data is analyzed and actioned as needed
  • Lead integrations/automation projects to reduce manual entries and increase efficiencies, as well as data accuracy and availability
  • Own SKU setup and management across multiple systems (NetSuite, 3PL, manufacturing MRP, and retail partners) and ensure they sync appropriately
  • Conduct analyses for supply chain and logistics optimizations with recommendations
Requirements and Skills
  • 5+ years of experience in a manufacturing operations or fulfillment/logistics management role, preferably for an outsourced supply chain (specifically contract manufacturers and/or 3PLs) involving consumer products
  • Proven ability to gather and review supply chain performance data and developing recommendations for actions to take
  • Analytical with strong, demonstrated problem solving and critical thinking capabilities
  • Detail oriented with strong organizational and process
  • “Owner’s” attitude, including a willingness to tackle problems through to solutions and an ability to work both independently and across functions
  • Exceptional verbal and written communication and collaboration skills at all levels of the organization, including the ability to communicate complex and/or controversial topics and concepts to a diverse audience
  • Proficient with financial concepts and their application to supply chain and operations
  • Strong Excel skills and familiarity with ERP systems
  • Salary based on experience and within early stage company structures
  • Stock options
Benefits and Perks
  • Medical, dental, and vision insurance -- premiums are 100% paid for employees and 60% paid for dependents
  • Unlimited vacation
  • 401(k) plan (not matching)
  • Professional Development budget
  • Work From Home stipend
  • Relaxed dress code
  • Due to COVID-19, Rachio is currently fully remote. We are exploring our options for in-person engagement for 2021 and are open to this being a full-time remote position with some travel
How to Apply
  • Please apply via our careers page 
About Rachio

Rachio is a mission-based startup striving to make sustainable water use effortless and rewarding. A category leader within the smart home industry, our revolutionary smart sprinkler controllers, subscription lawn care products and best-in-class app technology make it easy for homeowners to balance personal goals with efficient, transparent water use. With a passion for innovation, we are continuously innovating to develop products that homeowners love and solve meaningful problems with technology. Together, the Rachio community has saved *billions* of gallons of water - and counting.

We strive to create an inclusive environment where everyone can thrive, feel a sense of belonging, and do great work together. As an equal opportunity employer, we prohibit any unlawful discrimination against a job applicant on the basis of their race, color, religion, veteran status, sex, parental status, gender identity or expression, transgender status, sexual orientation, national origin, age, disability or genetic information. We respect the laws enforced by the EEOC and are dedicated to going above and beyond in fostering diversity across our company.

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Technology we use

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We are located near Larimer Square, with easy access to the Cherry Creek Trail, Union Station, and many restaurants!

An Insider's view of Rachio

How does your team reward individual success?

Everyone at Rachio is incredibly supportive of each other and celebrating successes is commonplace. We regularly cheer each other on in our weekly team meetings and company-wide All-Hands meeting. Furthermore, we highlight individuals who embody our values on a quarterly basis (with prizes!)


Staff Accountant

How do you collaborate with other teams in the company?

I have the pleasure of getting to work with every department at Rachio. From Finance to Engineering, we get to collaborate, plan, and execute on projects across the board to drive revenue and growth for our channels. Rachio's best asset is the wonderful people that work here.


Account Operations Partner

What makes someone successful on your team?

There are two strengths I feel drive success for our team - communication, and a willingness to dig into projects. We have a small team making a lot of big decisions, so clear, concise communication is incredibly important to growing the business. Along that same line, we are small enough that everyone is integral to moving projects forward.


Director of Marketing Acquisition

What are Rachio Perks + Benefits

Rachio Benefits Overview

Rachio covers 100% of employee premiums and 60% of dependent premiums for medical, dental, and vision insurance.

Due to COVID-19, Rachio is currently fully remote. We are exploring our options for in-person engagement for 2021 and are open to full-time remote positions with some travel.

401(k) plan (not matching)

Unlimited vacation

Relaxed dress code

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Unconscious bias training
All Rachians involved in our Talent Acquisition process are required to complete unconscious bias training & gender pronoun training. These trainings are available for everyone to participate in
Health Insurance & Wellness Benefits
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Rachio employees are required to take at least 10 PTO days each year, and encouraged to take as much time off as they need to maintain a healthy work-life balance
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Rachio provides an eco-pass
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
We offer employees a $100 monthly parking reimbursement
Pet Friendly
Professional Development Benefits
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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