Strategy and Operations Director (Remote)

| Greater Denver Area
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For other positions, some roles may be based outside of our Denver office (as stated in the Job Title). Roles based outside of our Denver office can sit in any of the following 26 states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, NY, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.

We are looking for a Strategy and Operations Director to work directly with our SVP of Marketplace Operations and other cross-functional leaders within Guild, including Marketplace Enablement and Marketplace Planning.

Marketplace Operations sits at the full intersection of Guild’s business - engaging with the Learning Marketplace, Employer Experience, Student Experience, Product & Technology, and Finance. In this role you’ll have wide exposure to Guild’s business; gain a deep understanding of our product, services, and team members and their needs; and work with a very hardworking group of cross-functional leaders.

This Director will serve as a thought partner, strategic project owner, program manager and communications partner. You will drive ongoing cross-functional projects - seeing them from problem design, analysis, solution evaluation, to execution. You will build shared context, drive clarity, and appropriately prioritize time, thought, and resources towards key areas of focus.

As the Strategy and Operations Director, you will:

  • Partner with the SVP to help enable high functioning, engaging teams and environments
  • Lead internal rhythm of business, planning and retros, both optimizing within the week, quarter and looking at horizons months out
  • Produce high impact communications, providing context to leaders and teams within Guild, so that they are informed, empowered to make good decisions and solve problems
  • Enable and shepherd execution of special projects, cross-functional workstreams, or analyses
  • Support the initial planning and launch of key initiatives identified in the strategic planning process through achievement setting, resource planning, etc
  • Use internal data and your own problem solving skills to guide goal setting and tracking for your work streams and shared leadership initiatives
  • Enable change management for key changes
  • Accelerate key critical initiatives that strengthen business operations and culture for Marketplace Operations teams

You are a strong fit for this role if you have:

  • 7+ years of relevant professional experience in consulting, project management, operations
  • Bachelor’s degree in a business or technical field; MBA or similar graduate degree is a plus
  • A proven track record of leading initiatives, delivering results, and succeeding in a high-growth, high-velocity environment
  • A passion for working in a cross-functional environment with an demonstrated ability to work with a range of partners across the organization to handle expectations and drive alignment
  • A highly collaborative approach -- you care less about who did it than how it got done. You take deep pride in shared outcomes and you really believe the whole is greater than the sum of the parts when it comes to team efforts.
  • Experience within a high growth organization -- comfortable with fast pace, team collaboration, and independent decision making
  • Exceptional problem solving skills -- an ability to break down a problem into the most critical parts, define assumptions and facilitate good decision making
  • A knack for structured and analytical thinking -- an ability to connect the dots between many disparate pieces of information to understand the full problem, and explain it simply
  • A love of driving alignment - leaving personal agenda at the door. Serve as an ambassador, and seek to facilitate phenomenal conversations and decision-making processes to drive alignment across the leadership team and the broader company.
  • Excellent written and communication skills -- highly skilled in business storytelling, writing, a specialist in shorter vs longer summaries, and known for making outstanding content!
  • Understanding of how to manage organizational change -- known for driving the operational and communications efforts needed to help move hearts and minds from one state to the next.
  • Something else? Wonderful, we’re curious to learn more about you!

We feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $140,000-170,000, as well as company stock options. 

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion. 

Guild is a female-led, Certified B Corporation - and with a valuation of $3.8 billion is one of the highest-valued, privately held education companies in the world, and the only one led by a woman. Guild's investors include Ken Chenault, General Catalyst Partners, chairman and former CEO of American Express, Emerson, and Iconiq.

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let your recruiter know. We currently offer the following benefits: 

  • Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
  • Access to a 401k to help save for the future
  • 3 weeks of vacation in the first year and an open vacation policy after year 1 to help recharge
  • 8 days of fully-paid sick leave, to take the time to heal and or recover 
  • Family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, employer-sponsored life insurance, and fertility care benefits.
  • Well-rounded wellness benefits including access to free and low cost mental health resources and support services
  • Education benefits and tuition assistance to help your future development and growth


Guild requires COVID-19 vaccines for all employees and guests attending Guild events or entering Guild offices. As of February 1, 2022, we will be expanding our in-person vaccination requirement to include booster shots.  We will be using both Clear’s Digital Vaccine Card and state-sponsored vaccine passports to verify proof of vaccine. Accommodations or exceptions can be requested for medical or religious reasons. 


PRIVACY NOTICE

I understand that I am applying for employment with Guild Education and am being asked to provide information in connection with my application.  I further understand that Guild gathers this information through a third-party service provider and that Guild may also use other service providers to assist in the application process.  Guild may share my information with such third-party service providers in connection with my application and for the start of employment.  Guild will treat my information in accordance with Guild’s Privacy Policy.

I have reviewed and agree to Guild’s Privacy Policy as well as the privacy policies of the third-party service providers used by Guild associated with the application process.

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Location

Our downtown Denver office is easily accessible via public transportation, with plenty of restaurants in the surrounding area.

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