Strategic Operations Manager

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CirrusMD is a text-first enterprise solution that connects people and doctors with no-barriers access to human experts who can always help. CirrusMD was founded in 2012 and is headquartered in Denver, CO. We have partnered with over a dozen major national payers and healthcare systems to deliver extraordinary virtual care to millions of lives across the nation. If you are looking to make a lasting impact where your voice matters, consider joining our team.

Who We’re Looking For:

We are seeking a highly motivated full-time Strategic Operations Manager with excellent analytical and people skills to help us grow the business. The Strategic Operations Manager will report to the Vice President of Operations. The ideal candidate will help lead CirrusMD’s pricing strategy, is creative, smart, analytical, proactive, solution driven, and enjoys working hard in a nimble, fast-paced environment. This candidate should also have a strong interest in helping us improve how healthcare is delivered.

If you thrive in an entrepreneurial, fast-paced environment, then this might be the right opportunity for you. The salary range for this position is $100-115K depending on experience.

What You’ll Accomplish:

  • Responsible for helping lead and support overall strategic pricing objectives (existing and new product pricing, packaging, segmentation, etc.), including managing and maintaining all CirrusMD pricing models and inputs.
  • Responsible for gathering and tracking market and competitive intelligence for pricing and strategic market awareness.
  • Work closely with Sales and Legal to provide pricing requests in a timely manner.
  • Produce regular and ad hoc pricing and other financial analyses, reporting and presentations as required by company to present to senior management, board meetings and investor calls.
  • Work closely with CFO and other functional areas to understand and track elements of CirrusMD cost structure as basis for pricing proposals.
  • Responsible for development of new business case evaluations for strategic sales opportunities and/or new business model opportunities, including driving cross-functional input as needed.
  • Responsible for preparing various reporting and presentations for board meetings and investor calls.
  • Assist with various cross-functional and general operational support, including but not limited to vendor management and claims processing.

Requirements

  • 3-5 years of experience in pricing, finance, product management, sales operations, or a related function.
  • Prior telemedicine industry and pricing experience strongly preferred.
  • Insurance plan product design experience strongly preferred.
  • Experience with a variety of office software (email tools, spreadsheets, and databases) including MS Office and Google product suites.
  • Advanced Expertise with Microsoft Excel including an ability to build financial models and analysis.
  • Ability to perform work tasks with speed, precision and attention to detail.
  • Ability to maintain high standards of professionalism, confidentiality, communication and performance.
  • Ability to work independently and in a team-based environment.
  • Ability to work under pressure and in high stress situations.
  • Ability to manage cross-functional projects.
  • Excellent verbal and written communication skills.
  • Ability to communicate with employees at all levels of the organization.
  • Organizational and process-driven mindset.
  • Bachelor’s Degree or higher desired.
  • Understanding of corporate finance and venture capital preferred.

Benefits

Who We Are:

Based in Denver, CirrusMD is the nation's leading virtual care platform, delivers a chat first, multi-modal, data driven platform to enable providers, payers and employers the ability to offer high touch, personalized healthcare to their members or employees. Founded in 2012, CirrusMD helps health plans create happier, healthier, and more engaged members by giving them access to on-demand virtual care solutions that they love to engage with. Our chat-powered care delivery platform connects members to a dedicated, board-certified physician in under 90 seconds from any web-enabled device, with no cost and no time limits attached. CirrusMD enables a stress-free, human care conversation that doesn’t end until members get the answers (and peace of mind) they need to manage their wellness.

Why Work at CirrusMD?

CirrusMD is quickly transitioning from a startup to a highly recognized healthcare industry disruptor. If you are looking to make a lasting impact where your voice matters, consider joining our team and help us deliver Care Without Barriers. We offer an exceptional benefits package including health, dental and vision, 401k savings, flexible vacation and remote work policies, competitive salaries, stock options and more.

CirrusMD is committed to creating a diverse and inclusive workforce and is proud to be an equal opportunity employer. We aim to create a workplace that celebrates the diversity of our employees, users, and customers. We strive to deliver products and services that work for everyone by including perspectives from backgrounds that vary by race, ethnicity, social background, religion, gender, age, disability, sexual orientation, veteran status, and national origin. We are particularly focused on ensuring women and BIPOC are equally represented across all positions, including management. Our focus is on advancing, cultivating, preserving a culture of diversity and inclusion as it directly aligns with our mission to provide access to affordable and personalized health care for everyone.

*Only candidates who are eligible to work for all US employers and not only their current employer will be considered.

Notice to recruiters and placement agencies:

If you are a recruiter or placement agency, please do not submit résumés to any person or email address at CirrusMD prior to having a signed agreement with Human Resources. CirrusMD is not liable for and will not pay placement fees for candidates submitted by any agency other than its approved recruitment partners. Also, any résumés sent to us without an agreement in place will be considered your company's gift to CirrusMD and may be forwarded to our Talent Acquisition team.

 

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Location

We have a distributed workforce across the United States. For days you would like to work out of the office, our HQ is located in Denver's urban RiNo district within walking distance to many great restaurants, breweries and an RTD station.

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