Strategic Operations Manager at CirrusMD Inc.

| Greater Denver Area
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CirrusMD provides simple, effective care when you need it. We help health plans and employers create happier, healthier, and more engaged members by giving them access to on-demand virtual care solutions that they love to engage with. Our text-first care delivery platform connects members to a dedicated, board-certified physician in under 60 seconds from any web-enabled device, with no cost and no time limits attached. CirrusMD enables stress-free, human care conversation that doesn’t end until members get the answers (and peace of mind) they need to manage their wellness.

CirrusMD has partnered with over a dozen major national payers, employers, and integrated delivery networks to deliver extraordinary virtual care to millions of lives across the nation. The company was founded in 2012 and is headquartered in Denver, CO.

 

Why Work Here?

Join our team and help us deliver barrier free care. Our company offers significant opportunity for motivated self-starters who thrive in a fast-paced environment that is quickly transitioning from a startup to a highly recognized healthcare industry disruptor. We offer an exceptional benefits package including health, dental and vision, 401k match, flexible vacation and remote working policies, competitive salaries and stock options, an EcoPass, and other company perks. CirrusMD is located in the Catalyst HTI building in Denver’s RiNo neighborhood, a newly built office space, with access to open-air shared workspaces and community areas, and a highly engaged community of healthcare and tech innovation leaders. Subsidized parking, on-site gym and shower facilities are also available to our team. Given the current environment, our employees are working remotely and we plan to maintain a flexible approach to revisiting employees working in the office. Our salary budget for an amazing Strategic Operations Manager is $100k-$115K.

 

Who We’re Looking For

We are seeking a highly motivated full-time Strategic Operations Manager with excellent analytical and people skills to help us grow the business. The Strategic Operations Manager will report to the Vice President of Operations. The ideal candidate will help lead CirrusMD’s pricing strategy, is creative, smart, analytical, proactive, solution driven, and enjoys working hard in a nimble, fast-paced environment. This candidate should also have a strong interest in helping us improve how healthcare is delivered.

If you thrive in an entrepreneurial, fast-paced environment, then this might be the right opportunity for you.

 

What You’ll Be Responsible For Achieving:

  • Responsible for helping lead and support overall strategic pricing objectives (existing and new product pricing, packaging, segmentation, etc.), including managing and maintaining all CirrusMD pricing models and inputs.
  • Responsible for gathering and tracking market and competitive intelligence for pricing and strategic market awareness.
  • Work closely with Sales and Legal to provide pricing requests in a timely manner.
  • Produce regular and ad hoc pricing and other financial analyses, reporting and presentations as required by company to present to senior management, board meetings and investor calls.
  • Work closely with CFO and other functional areas to understand and track elements of CirrusMD cost structure as basis for pricing proposals.
  • Responsible for development of new business case evaluations for strategic sales opportunities and/or new business model opportunities, including driving cross-functional input as needed.
  • Responsible for preparing various reporting and presentations for board meetings and investor calls.
  • Assist with various cross-functional and general operational support, including but not limited to vendor management and claims processing.

 

What Will Make You Successful:

  • 3-5 years of experience in pricing, finance, product management, sales operations, or a related function.
  • Prior telemedicine industry and pricing experience strongly preferred.
  • Insurance plan product design experience strongly preferred.
  • Experience with a variety of office software (email tools, spreadsheets, and databases) including MS Office and Google product suites.
  • Advanced Expertise with Microsoft Excel including an ability to build financial models and analysis.
  • Ability to perform work tasks with speed, precision and attention to detail.
  • Ability to maintain high standards of professionalism, confidentiality, communication and performance.
  • Ability to work independently and in a team-based environment.
  • Ability to work under pressure and in high stress situations.
  • Ability to manage cross-functional projects.
  • Excellent verbal and written communication skills.
  • Ability to communicate with employees at all levels of the organization.
  • Organizational and process-driven mindset.
  • Bachelor’s Degree or higher desired.
  • Understanding of corporate finance and venture capital preferred.
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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ApolloLibraries
    • Ruby on RailsFrameworks
    • PostgreSQLDatabases
    • RedisDatabases
    • SnowflakeDatabases

Location

Our HQ is located in Denver's RiNo neighborhood with lots of restaurants and breweries within walking distance. An RTD station is just 2 blocks away.

An Insider's view of CirrusMD Inc.

What’s the vibe like in the office?

Everyone at CirrusMD understands the work they get to do is really special. I feel inspired and trusted to help make healthcare more accessible. Every day I feel grateful for the work I get to do and the amazing people I have the privilege of working with.

Jhun de Andres

Full Stack Software Engineer

What kinds of technical challenges do you and your team face?

I joined CirrusMD primarily because I was interested in working on a set of technologies, a platform, that could have impact on everyday people in healthcare.

It’s very rare to get to work on a product where you can see that it helps people in their day-to-day lives.

Gabe Varela

Chief Technology Officer

What are some things you learned at the company?

I like working at CirrusMD because I have an opportunity to make a lasting impact in healthcare.

By partnering with payers in the health system, we can really create the technology that acts as a catalyst to help them take additional risk and really achieve the goals of their value-based models.

Robyn Dietz

VP Account Management

What is your vision for the company?

I started CirrusMD because I was texting a ton with my friends and family and I realized I was actually providing a
really incredible service, they weren’t getting from the medical industry.

I said to myself, “It isn’t fair that only doctors’ own friends and family have this level of amazing service."

Blake McKinney, MD

Co-Founder and Chief Medical Officer

How do your team's ideas influence the company's direction?

At CirrusMD, Engineering works closely and collaboratively with Product and Design so we can provide the best possible experience to our customers. I love that my engineering expertise is part of the product development process from get go.

Ashley Clarke

Software Engineer

What are CirrusMD Inc. Perks + Benefits

CirrusMD Inc. Benefits Overview

We offer a fun, startup work-environment as well as strong benefits package including competitive salary, medical, dental and vision coverage for employees and dependents, 401k, flexible work hours, and a vacation policy that asks you to take what you need to maintain your work-life balance, while also achieving your goals.

Culture
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Highly diverse management team
Diversity manifesto
Mean gender pay gap below 10%
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Beginning January 2021, CirrusMD. provides employees with a 401(k) matching plan managed by [provider]. We match 1% of contributions up to 6% of an employee's annual gross pay.
Company Equity
CirrusMD offers stock options to employees.
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Cross functional training encouraged
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