RingCentral is the #1 global leader in cloud-based communications and collaboration software. We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Partner Team to make sure we stay way ahead of the competition. 

Ready to join the most innovative Partner Program in the industry? RingCentral’s award-winning Partner Team is a collaborative, goal-oriented organization that invests heavily in its people. Third parties like IHS Markit, Frost & Sullivan, and Aragon Research consistently list RingCentral.

The Partner Programs Specialist will play an integral part in the success of RingCentral’s Partner Program through developing and maintaining operational efficiencies and outcome-based programming. This candidate will have expertise in building relationships across various departments as well as supporting external partners to drive toward measurable outcomes. This critical role will focus on improving the end-to-end programs processes critical to the success of the RingCentral partners and ultimately RingCentral. The ideal candidate will possess a can-do attitude with a track record of creating and building partner programs in a dynamic and fast-paced environment.

Must Have:

• Refine, improve and communicate effective program policies, processes and new models that will accelerate growth and scale for the programs team and reduce administrative burdens for the team

• Oversee the Programs team’s purchasing process from purchase order creation to financial reconciliation and track the status of expenditures

• Build and implement a process with supporting metrics that drive the outcomes-based approach of our programs and data-driven decision-making.

• Partner with Channel Operations to develop and drive an automated process to lead program performance through data-driven

• Work with Product Management to design a specialization program that identifies partner capabilities by industry and use case

• Drive alignment with Partner Enablement team to build and maintain partner training and engagement at all phases of the partner lifecycle

• Maintain and enhance Partner Program specific documentation such as Partner Program Guides and lead activities such as the tiered partner program, Partner Webinars, SE Trainings

• Coordinate with Channel press to leverage programs, improve exposure and drive transparency within the Channel ecosystem.

• Special projects as needed, in support of the Global Partner Programs organization

• Work cross functionally with a range of internal teams to maximize the impact of the Partner Programs to achieve the desired outcome with Partners

Qualifications:

• 3-5 years of partner program experience with focus on tracking outcome-based partner programs.

• Proven results in process improvement, data-driven decision making and financial reconciliation

• Validated experience in developing policies and processes for industry leading partner programs

• Consistent record of collaborating with cross-functional teams and fostering durable business relationships

• Strong analytical, presentation, project management, and organizational skills

• Excellent interpersonal skills (verbal and written) that are impactful and persuasive with their intended audience.

• Driven and motivated to achieve or exceed goals.

What we offer: 

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.) 

• Comprehensive medical, dental, vision, disability, life and pet insurance

• Flexible PTO

• 401K match and ESPP

• Wellness programs including virtual yoga, bootcamp, meditation classes and more

• Paid parental leave

• Milk Stork parental account

• New parent gift box

Our work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining the best people because we know great people power our success. We’d love to hear from you.

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. 

RingCentral is headquartered in Belmont, California and has offices around the world. 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are hired in Colorado, the compensation range for this position is between $88,000.00 and $132,000.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

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