Sr. Partner Programs Development Specialist at RingCentral

| Greater Denver Area
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RingCentral is the #1 global leader in cloud-based communications and collaboration software. We’re a $1.5 billion company that’s growing at 30+% annually and we’re expanding our Partner Team to make sure we stay way ahead of the competition. 

Ready to join the most innovative Partner Program in the industry? RingCentral’s award-winning Partner Team is a collaborative, goal-oriented organization that invests heavily in its people. Third parties like IHS Markit, Frost & Sullivan, and Aragon Research consistently list RingCentral.

The Partner Programs Specialist will play an integral part in the success of RingCentral’s Partner Program through developing and maintaining operational efficiencies and outcome-based programming. This candidate will have expertise in building relationships across various departments as well as supporting external partners to drive toward measurable outcomes. This critical role will focus on improving the end-to-end programs processes critical to the success of the RingCentral partners and ultimately RingCentral. The ideal candidate will possess a can-do attitude with a track record of creating and building partner programs in a dynamic and fast-paced environment.

Must Have:

  • Refine, improve and communicate effective program policies, processes and new models that will accelerate growth and scale for the programs team and reduce administrative burdens for the team

  • Oversee the Programs team’s purchasing process from purchase order creation to financial reconciliation and track the status of expenditures

  • Build and implement a process with supporting metrics that drive the outcomes-based approach of our programs and data-driven decision-making.

  • Partner with Channel Operations to develop and drive an automated process to lead program performance through data-driven

  • Work with Product Management to design a specialization program that identifies partner capabilities by industry and use case

  • Drive alignment with Partner Enablement team to build and maintain partner training and engagement at all phases of the partner lifecycle

  • Maintain and enhance Partner Program specific documentation such as Partner Program Guides and lead activities such as the tiered partner program, Partner Webinars, SE Trainings

  • Coordinate with Channel press to leverage programs, improve exposure and drive transparency within the Channel ecosystem.

  • Special projects as needed, in support of the Global Partner Programs organization

  • Work cross functionally with a range of internal teams to maximize the impact of the Partner Programs to achieve the desired outcome with Partners

Qualifications:

  • 3-5 years of partner program experience with focus on tracking outcome-based partner programs.

  • Proven results in process improvement, data-driven decision making and financial reconciliation

  • Validated experience in developing policies and processes for industry leading partner programs

  • Consistent record of collaborating with cross-functional teams and fostering durable business relationships

  • Strong analytical, presentation, project management, and organizational skills

  • Excellent interpersonal skills (verbal and written) that are impactful and persuasive with their intended audience.

  • Driven and motivated to achieve or exceed goals.

What we offer: 

RingCentral offers all the work/life benefits you could ever want, (and none of the micromanagement.) 

  • Comprehensive medical, dental, vision, disability, life and pet insurance

  • Flexible PTO

  • 401K match and ESPP

  • Wellness programs including virtual yoga, bootcamp, meditation classes and more

  • Paid parental leave

  • Milk Stork parental account

  • New parent gift box

Our work culture is the backbone of our success. And don’t just take our word for it: we are recognized as a Best Place to Work by Glassdoor, the Top Work Culture by Comparably and local BPTW awards in every major location. Bottom line: We are committed to hiring and retaining the best people because we know great people power our success. We’d love to hear from you.

About RingCentral

RingCentral is the worldwide leader in cloud-based communications. Our software communications platform delivers phone, group chat, mobile communications, video calls, videoconference, contact center and AI-driven digital engagement. It’s a powerful, global presence that allows businesses to communicate anywhere, anytime with anyone. 

RingCentral is headquartered in Belmont, California and has offices around the world. 

RingCentral is an equal opportunity employer that truly values diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

If you are hired in Colorado, the compensation range for this position is between $88,000.00 and $132,000.00 for full-time employees, in addition to eligibility for variable pay, equity, and benefits. Benefits may include, but are not limited to, health and wellness, 401k, ESPP, vacation, parental leave, and more! The salary may vary depending on your location, skills, and experience.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • PythonLanguages
    • OracleDatabases
    • ConfluenceManagement
    • MedalliaCMS
    • BoxCMS
    • SalesforceCRM

Location

We are located in the Denver Tech Center.

An Insider's view of RingCentral

How do you collaborate with other teams in the company?

Our product makes collaboration at the core of our company. I like to leverage face-to-face communication and connect directly with other teams to discuss ways that we could be more effective in our hiring strategies. We are the type of company where people actually want to have direct connections because it preserves our values and our culture.

Anthony Smith

Team Lead, GSS Recruiting

How does the company support your career growth?

RingCentral is where I feel my career really took off. The career growth here is personalized, thoughtful, and supported by mentors and management. I love the work that I do and feel like my personality bleeds through into everything I touch. I have never felt so connected to an organization and I know there is only more good things ahead!

Melissa Regan

Manager, Global Onboarding & Enablement

How do you make yourself accessible to the rest of the team?

Being accessible is critical to RingCentral’s culture and success. I ensure I keep my door open and sit on the floor with the team. To me, nothing should prohibit you from being available to your team and others. I am glad to work at a company that gives me the tools and technology to connect - even when I am 300 miles away!

Ayub Mohammed

AVP, Small Business Sales

What are RingCentral Perks + Benefits

RingCentral Benefits Overview

RingCentral fosters career development and provides leadership training, education, workshops, and coaching for all employees. RingCentral promotes a healthy work-life balance by providing catered breakfast and lunch daily, as well as a kitchen stocked with a variety of complimentary beverages and delicious snacks.

At RingCentral, we offer a competitive benefits package including medical, dental, vision, 401K, Employee Stock Purchase Plans and many more perks!

Culture
Volunteer in local community
Through our CSR program, RCause, we take pride in our commitment to inclusivity, sustainability, and giving back to our communities. We offer employee matching and Volunteer Time Off.
Partners with Nonprofits
At RingCentral, we partner with nonprofits that drive impact towards environmental sustainability, social impact and responsible governance.
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Our dedicated Learning & Development initiatives include Unconscious Bias AND Diversity & Inclusion training which are core to our mission in fostering, educating, and building our inclusive workforce
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Diversity Employee Resource Groups
From Black Lives Matter, Women leaders, Pride, Hispanic heritage, Mothers and more, these employee-led ERG’s are a special part of our culture that we take pride in supporting and growing.
Hiring Practices that Promote Diversity
Our active hiring practices don’t discriminate on the basis of race, color, creed, religion, national origin, sex, sexual orientation, disability, age, marital or veteran status.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
RingCentral employees can contribute up to $5000 annually for Dependent Care FSA and up to $2750 for Health Care FSA.
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Our pet insurance policy can cover up to 50% of out of pocket expenses.
Wellness Programs
Our wellness programs include fitness and yoga classes, meditation and nutrition sessions and more, to keep all our employees feeling their best!
Onsite Gym
Team workouts
Besides RingCentral's onsite gym, we do many fitness classes that promote working together and having fun!
Mental Health Benefits
Mental health is very important to us, that’s why we have partnered with Headspace, offer counseling options, and conduct frequent virtual yoga and meditation sessions, to support our employees.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
RingCentral makes a matching contribution of 50% of your first 6% deferred.
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
We offer employee matching for charitable donations and through our Dollars for Doers program, RCause will donate $10/hr on behalf of any employee volunteering at the nonprofit of their choice.
Child Care & Parental Leave Benefits
Child Care Benefits
Supporting our working mothers, we’ve partnered with Milk Stork to deliver milk to their babies when traveling. We also send out gift boxes to all our new mothers and fathers!
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Company sponsored family events
RingCentral sponsors family oriented events ___.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
RingCentral offers employees professional development opportunities like Onsite training courses.
Diversity Program
Lunch and learns
Promote from within
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