Spanish Speaking Personal Vacation Advisor

| Greater Denver Area
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Downtown Denver-based luxury vacation company seeks a dynamic service-oriented Spanish speaking professional who is highly organized and has experience catering to our unique luxury clientele. The ideal candidate will have thrived in an environment where they developed relationships and exceeded expectations for a client base that expects nothing short of an exceptional. There is no business like the vacation business and the Inspirato brand of vacation is like no other in our industry. We’re building a team of like-minded individuals with a laser focus on service. Personal Vacation Advisors embrace and live the Inspirato brand in every member interaction and support Team Managers in managing all aspects of the member experience.

 

Job Overview

This position will provide personalized customer service to the Latin America team by researching member backgrounds, need's and desires and similarly researching destinations, residences, and activities. The ideal candidate can use their research and resources to create memorable vacation experiences for our members. Candidates must be extremely detail-oriented and customer service focused and must be 100% fluent in Spanish and English. The ideal candidates have excellent verbal and written communication and must also gain a thorough working knowledge of Inspirato destinations, residences, activities, and experiences in order to be successful. 

Primary activities and required skills:

  • Spanish language skills - written and verbal, 100% fluent
  • Assist the Team Manager in achieving territory revenue goals and helping manage member requests and communications
  • Computer savvy; comfortable using a computer system to track requests, manage database information and build trips and itineraries
  • Proficient in current communication technology (MS Outlook, Chat applications) and aptitude to learn new systems (working knowledge of Salesforce.com extremely helpful)
  • Excellent written and verbal communications skills and attention to detail with member correspondence and itineraries
  • Leverage portfolio and personal travel knowledge to provide vacation and experience suggestions for members
  • Coordinate tasks and goals with Destination Concierges, vendors and other teams as needed
  • College degree - hospitality or business preferred
  • Customer service experience and/or hospitality background
  • Weekend /Holiday /Early Morning /Evening coverage will be required based on the need of the team

Inspirato offers its employees:

  • Competitive compensation
  • Full benefits package including 401(k), medical, dental, and vision
  • Inspirato Employee Familiarization Travel Program
  • Casual work environment in rapidly growing, fast-paced, entrepreneurial company
  • Credit for a gym membership
  • Energetic Lower Downtown Denver location located blocks from Coors Field
  • Fresh fruit delivery service, coffee and tea, fully stocked snack bar, beverage fridge
  • Regular fun employee events and professional development opportunities
  • Opportunity to work with passionate, driven, committed, high performing individuals who are revolutionizing the luxury travel industry!
Who we are!

Inspirato is a leading luxury hospitality company that manages, staffs and maintains an exclusive collection of branded luxury vacation homes. Unlike Internet vacation rental brokers, we offer a carefully crafted experience delivering the luxury and service of a five-star hotel in the comfort of a spacious home. This includes investing in luxury furnishings, kitchen appliances, linens, and toiletries for every home, plus an expert service team and local on-site concierge to manage the pre-arrival planning, daily housekeeping, and maintenance. With our unparalleled expertise in residential travel, we ensure the consistently luxurious experience that discerning travelers demand. For those who can’t imagine traveling any other way, our private club provides full access to the Inspirato Collection of 900+ vacation options, members-only rates, and valuable travel benefits. For more information on Inspirato, please visit www.inspirato.com..

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Location

LoDo, Denver's oldest neighborhood, is home to some of the city’s best-known restaurants, galleries, shops and boutiques.

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