Solutions Support Administrator - DTC at Western Union
EUC Solutions Support Administrator – Denver, CO/USA
Looking to develop new technology for a globally revered brand? How about offering up your tech skills in a hugely successful business that is committed to moving money for better? Join Western Union as an EUC Solutions Support Administrator.
Motivated by our values: purpose driven, globally minded, and trustworthy & respectful
We’re a FinTech that’s using insight from customers and colleagues worldwide to improve financial services for families, small businesses, multinational corporations, and non-profit organizations. We’re a team of over 10,000 people spanning 200 countries and territories. We believe when money moves, better things happen.
Relentless pursuit of better
You’ll be required to provide crucial end-user support including updating trouble tickets, diagnosing and resolving technology problems through the use of company guidelines, as well as assisting team members on projects. Further responsibilities include the installation and maintenance of Microsoft Windows and Apple operating systems-based desktop hardware and software for campus, remote office, and users working from home.
You’ll be a skilled problem solver, with a strong technology background. Ideally, you will also possess a basic understanding of supported business functions and have at least four years of related IT experience. A bachelor’s degree or equivalent experience is preferable, and terrific communication skills are a must.
IMPORTANT NOTE: Following the Western Union Business Solutions divestiture announcement on August 4, 2021, recruitment efforts will continue for this position on behalf of Western Union. However, as part of the divestiture agreement, this position will transition to the purchasing company should the transaction conclude. The hiring team will be able to answer any questions you may have.
Join us, and let’s move money for better
Western Union is transforming its business and shaping the financial services sector by driving quality, convenience, and customer service to new levels of excellence. It’s an exciting time for our organization, as the largest cross-border money transfer operator, trusted by millions of consumers around the world. If you’re ready to unleash your potential to help drive change through bottom-up innovation, apply now.
We’re a company on the move, and we want our people to grow and develop. You’ll have plenty of opportunities to learn new skills and build a career, as well as a great salary and benefits package.
We are passionate about our diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams, while reflecting the communities we serve. We do not discriminate on the basis of race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran (U.S.) status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, in accordance with applicable laws.
The annual gross base salary range is $54,875.50 – $87,800.02. This range represents the anticipated low and high end of the salary for this position.
Actual salaries will vary and are based on factors such as a candidate’s qualifications, skills, and competencies. Salary is one component of the Western Union total compensation package, which includes short-term incentives, multiple health insurance options, accident, and life insurance, and access to best-in-class development platforms, to name a few! To view details of our benefits, visit https://mywubenefits.com/.