Clinical ConneXion bridges the gap from a manageable item master to the broad universe of supplies needed in the EHR. The item master, daily updates of your purchase order (PO) history, and contract item data are filtered, de-duped and fed directly to your EHR. Quality data sourced from the GHX Catalog — a repository with millions of enriched and attributed items — is available at the point of care, leading to an easier and more efficient search experience for clinicians and more complete charge documentation.

The Solutions Specialist supports the sales team by presenting/demonstrating Clinical ConneXion to prospects, customers and at industry conferences.  They are also responsible for understanding and capturing the customer’s technical requirements for accurate deal scoping and setting up the delivery teams for success in implementing GHX solutions.  Successful candidates will have strong presentation skills with the ability to articulate technical information to non-technical and executive audiences, strong business acumen, a clear understanding of the sales process, an above average ability to collaborate with internal cross-functional stakeholders, thrives in a fast-paced environment and adaptable to changing circumstances while maintaining a positive attitude.

Responsibilities

• Works closely with field sales to define account strategy, pipeline plans and manages sales cycle to gain efficiency and drive presales effectiveness.
• Reviews customer operations and performs needs assessment to identify business process improvement opportunities.
• Prepares and presents assessment findings to prospects and clients to validate sales opportunity and advance sales based on ROI.
• Supports the delivery of the presentations as needed by Sales. May provide phone support to answer industry, MMIS, or data specific questions.
• Delivers functional solution demonstrations to persuade clients that a product or service best satisfies their needs in terms of quality, price and delivery.
• Responds to functional and technical components of RFI’s and RFP’s to validate decision criteria.
• Collaborates with Product Marketing to support lead generation activities and to generate product collateral which supports the sales effort.
• Collaborates with Product Management to help drive future product functionality based on customer needs.
• Educates and supports field sales to facilitate lead generation.
• Builds and maintains a network and up to date specific industry, regulatory and/or product knowledge.

Knowledge and Skills

• Proven history of successfully working effectively with cross-functional teams at varying resource levels, both internally and with customer organizations.
• Ability to validate customer problems through inquiry and provide insight, efficiency and value.
• Ability to present technologies as business solutions with competitive and hands-on knowledge.
• Must possess knowledge of key industry and business processes, and ability to effectively interface at multiple levels (C level, functional, technical).
• Able to eliminate sales obstacles through creative and adaptive approaches.
• Professional communication in written responses to emails, RFPs, and in reports.
• Ability to speak publicly in large and high visibility forums.
• Exceptional business acumen, presentation skills and selling aptitude.

Required Experience

• Bachelor’s degree in business, clinical, health care, or in a technical field and/or equivalent work experience in Technical Product Management, Sales, and/or Engineering
• Experience with various ERP, EHR, or Charge Description Master Systems (e.g. Lawson, PeopleSoft, Oracle, SAP, EPIC, Cerner)
• Knowledge of MS Office Suite
• 3+ years Healthcare Supply Chain knowledge
• 2+ years of clinical healthcare or revenue management experience 
• Willingness to travel 50%

Preferred Experience

• Familiarity with CRM applications desired
• Sales consulting experience for software solutions
• Experience with GHX products and services is a plus

Key Differentiator

• Experience support selling clinical solutions in the hospital environment