Software Support Engineer

| Greater Denver Area

About the Team

We seek out passionate, self-motivated people that are committed to our shared goal of building the next generation of advertising services that connect businesses with consumers. We are a small agile team of technologists who support each other with constructive feedback, embracing diverse perspectives, and being the best humans we can.

About the Company

AdCellerant is a digital advertising and technology company focused on making quality digital marketing accessible to every business. AdCellerant achieves this goal by partnering with local marketers, media companies, agencies, and channel sales organizations helping them leverage AdCellerant’s proprietary advertising software platform UI.Marketing.

Job Description

We are looking for a Software Support Engineer, the primary responsibilities of which will include addressing technical issues relating to software implementation, function, and upgrades. You will work closely with our customers, triage customer complaints or problems, and create product problem reports and troubleshooting documents for each issue. This role will also work closely with our development teams to identify and resolve technical problems that might arise during the development of software.

Responsibilities

  • Provide technical support to software users
  • Create technical documents and manuals
  • Collaborate with other team members and stakeholders
  • Develop and maintain existing user-facing applications
  • Create and manage test suites for functional and automation testing
  • Ensure quality standards are followed and code is tested using both functional and/or automated test frameworks

Skills And Qualifications

  • Has familiarity with the philosophies of the agile/scrum process
  • Good communicator; has experience with pair programming
  • Familiarity with automated testing.
  • Understanding of modern software development practices and methodologies
  • Excellent writing and communication skills
  • Familiarity with the Linux operating system and experience with scripting

Bonus Qualifications

  • Has worked in one of these languages; JavaScript or Java.
  • Experience in Advertising

Education

Bachelor’s degree in computer science or a related field or commensurate industry experience.

Benefits

AdCellerant offers full-time employees paid vacation, paid sick days, health/dental/vision/life benefits, 401k retirement plan, company award program, paid paternity or maternity leave, flexible work environment, and most importantly a fun downtown Denver location.
Read Full Job Description

Location

900 Bannock St, Denver, CO 80204

An Insider's view of AdCellerant

What are some social events your company does?

We started a bike team last year and rode in the MS 150 together. We have a legendary annual pig roast, celebrate birthdays monthly and have the typical ad-tech amount of happy hours.

Melissa

VP of Sales

What does career growth look like on your team?

I started as an Onboarding Specialist and am in the process working my way up to full Business Development and relationship building. I have learned how to make our new partners successful and am now working on finding new partners to make them successful too.

Ben

Operations Specialist

How do you empower your team to be more creative?

As leaders, we try to be as transparent as possible, so it's no secret that we keep our expectations high for our team. But the great thing about our group is that they're so driven and talented, they want to be held to the gold standard, which makes it easy for us to put our trust in them, give them to tools to succeed, and let them run with it.

Chris

CFO

How do you empower your team to be more creative?

We operate based on a "best idea wins" mentality at all times. We encourage everyone on the team to share their opinions, provide input on what they like, dislike, or just what could be plainly improved.

Brock

Founder & CEO

What are AdCellerant Perks + Benefits

AdCellerant Benefits Overview

AdCellerant offers full-time employees paid vacation, paid sick days, health/dental/vision benefits, 401k retirement plan, company equity program, paid paternity leave, flexible work environment, and most importantly a fun downtown Denver location.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Retirement & Stock Options Benefits
401(K)
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Company Outings
Game Room
Stocked Kitchen
Happy Hours
Pet Friendly

Additional Perks + Benefits

We believe our team comes first no matter what. Our team is why the company has grown into a nationally recognized leader in Tech Enabled Services, Programmatic, Native, Geo-Fencing, ConnectedTV, Streaming Radio, Email, Paid Search, Organic Search, and more. Company culture is what you make out of it, how you define it, how you prioritize it, and how much attention you pay to it. It’s more than benefits, it’s more than trying to have fun at work, it’s from the moment you walk in for an interview to the moment you leave on your last day. AdCellerant’s management team is focused on making that entire experience a success by focusing on the team, understanding their passions, their goals, what motivates them, and making sure we channel that towards the individuals success. We have been successful at that now for years and after being recognized as a 2x Best Workplace according to Inc Magazine and recently by the Denver Business Journal we’re confident we have achieved success.

More Jobs at AdCellerant7 open jobs
All Jobs
Design + UX
Dev + Engineer
Marketing
Operations
Sales
Developer
new
Denver
Design + UX
new
Denver
Sales
new
Denver
Marketing
new
Denver
Marketing
new
Denver
Operations
new
Denver
Developer
new
Denver