Software Asset Management (SAM) Analyst at Arrow Electronics, Inc.
Software Asset Management (SAM) Analyst
The SAM Analyst is responsible for the management of software acquisitions, compliance, maintenance renewals, life cycle planning and costing. The SAM Analyst will develop and administer processes and standards for managing IT assets, controlling costs, and optimizing Software investments throughout their lifecycle. He/She will also act as a leading subject matter expert of Asset Management principles, concepts and practices to effectively manage Software assets while also assessing and making recommendations for process improvements.
- Manage, monitor and regularly report on all aspects of the Software Asset Management lifecycle from Procurement through Asset Disposal (retirement)
- Act as an IT liaison to ensure compliance with all IT policies and procedures regarding the appropriate use of software.
- Monitor the use of software assets for appropriate license use, maintenance requirements, contract terms, and disposal procedures.
- Facilitate the business’ needs for ongoing technical support by ensuring that maintenance and support renewals are managed/handled/ordered in advance of their expiration.
- Maximize value creation and minimize costs for software licensing, maintenance, and service offerings.
- Collect information for budgeting, procurement, software compliance & inventory, contract summaries, and cost comparisons.
- Utilize SCCM as a licensing/usage discovery tool and ServiceNow as a repository for that data.
- Establish a quarterly cadence for performing internal audits for all major software titles.
- Explore opportunities and provide recommendations for maximizing or exploiting unused or partially used IT assets to achieve full efficiency and ROI from company resources.
- Ensure accurate and complete asset information is available to supply financial reporting, enhance business decision-making, and manage asset-related liabilities and risks.
- Ensure that Arrow remains in compliance with industry guidelines and audit guidelines for its software assets.
- Apply analysis to identify trends and predict future issues to effectively implement courses of action.
- Evaluate, communicate, and propose process improvements to enhance effectiveness.
- Complete all other duties as assigned.
- Bachelor's degree in Computer Science, Information Systems and Technology, or Business Administration.
- Demonstrated supply chain knowledge and experience.
- Minimum five (5) years of experience in related field.
- Information Technology Infrastructure Library (ITIL) certification, a plus.
- Certified Software Asset Management certification, a plus.
Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)