Small Business Sales

| Denver

Gusto is on a mission to help businesses everywhere put people first. We’re proud to have built a product that our customers love. We view each customer interaction as a precious opportunity to wow our users. As a member of the Small Business Sales team you will have dozens of opportunities every day to do just that. You’ll often be the first Gusto touchpoint with customers in onboarding. We’re looking for a technical, strong communicator who demonstrates a passion for helping business owners succeed while exceeding revenue goals.

Here’s what you would be doing day-to-day:

  • Communicate our vision to customers through targeted outreach to deliver maximum revenue potential and a world-class experience
  • Calling new users to help them sign up, onboard, and run their first payroll with Gusto
  • Working with customers over email, chat and phone to setup their accounts
  • Proactively identifying and resolving customer issues to drive conversion
  • Building strong relationships with your colleagues and effectively collaborating with the product, support and marketing teams
  • Making our customers successful by introducing them to the best Gusto products, services, or integrations

If you’re already feeling excited to get started, you’re probably our ideal candidate because you are:

  • Genuinely passionate about helping small business owners and setting them up for success, every day
  • Excited to help customers understand how Gusto’s products exceed their needs
  • Ambitious, enthusiastic, tenacious, and full of positivity
  • A consummate team player who enjoys wearing multiple hats and inspiring everyone around you to do great work
  • Technically proficient and experienced with web technologies
  • Sincerely empathetic and kind


  • 4-year accredited university/college degree
  • Experience working in a customer-facing environment 
  • Internal motivation and drive to success - you're a top performer in everything you do
  • Teamwork and great communication skills (able to present pros/cons, use cases/examples, trends, and all that good stuff)
  • Ability to work in a rapidly expanding and changing environment
  • Ability to work on-site in Denver, CO

Extra Credit:

  • Experience using or other CRMs
  • Experience using Zendesk
  • Experience working with small business owners over phone, email, or chat
  • Experience with SMBs, payroll, benefits or financial services

*This is a full-time sales position based in Denver, Colorado. Local candidates preferred. 


Gusto’s mission is to create a world where work empowers a better life. By making complicated, impersonal business tasks simple and personal, Gusto is reimagining HR, payroll, and benefits for over 40,000 companies nationwide. Gusto has offices in San Francisco and Denver and the company’s investors include Google Capital, General Catalyst, Kleiner Perkins Caufield & Byers, as well as the founders of Instagram, Stripe, Nest, PayPal, Yelp, Dropbox, and Eventbrite, among others.

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1201 16th St, Suite 350 , Denver, CO 80202
1201 16th St, Suite 350 , Denver, CO 80202

Perks of working here

Commuter Benefits
Company Outings
Health Benefits
Stocked Kitchen
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