As a member of ZOLL Data IT Team, the Senior IT System Engineer is responsible for supporting the ZOLL technology infrastructure including but not limited to: servers (physical/virtual), end-user systems and peripherals, AV conference room technologies, Telephony, Storage Area Networks (SAN), Microsoft Back Office and other business applications.

Responsibilities

Essential Job Duties:

• Configure, deploy, monitor and maintain new server infrastructure (hardware and software, physical and virtual)
• Configure, deploy and monitor enterprise backup systems
• Active Directory (AD) design and configuration: Group Policy Objects (GPOs), Security Groups, Domain Controllers (DCs), Domain Trusts, etc.
• Microsoft Exchange administration: Distribution Lists, Transport Rules, Shared Mailboxes, eDiscovery, Archiving, etc.
• Microsoft SharePoint and OneDrive administration: create sites, manage permissions, etc.
• Install, configure and upgrade:  network printing, directory structures, access rights, etc.
• Liaison with external 3rd parties to execute infrastructure related projects
• When escalation necessary, assist in troubleshooting complex end-user issues with Microsoft Windows OS, Microsoft Office Suite and other business applications
• Participate in security audits and manage ZOLL’s back office systems in accordance with regulatory requirements
• Position will offer career-benefitting exposure to a wide range of IT support activities.
• Minimum travel required

Supervisory Duties:  None

Qualifications

Education: 

• College degree in Computer Science or related field and/or equivalent experience
• A+, MCP, MCSE or similar certifications is a plus

Experience:

• 6+ years of Systems Administration experience on Microsoft Windows platform
• 6+ years experience with Microsoft Office Suite
• 6+ years experience with Microsoft Windows Server platform
• 6+ years experience with other Microsoft products: Active Directory, Exchange, SCCM, SharePoint, SQL, Hyper-V, O365, etc.

Skills/Abilities/Knowledge:

• Exceptional customer service skills
• Exceptional problem solving skills
• Ability to multi task and prioritize
• General business writing skills
• Understand of Active Directory and MS Exchange required; knowledge of O365 and Azure is a plus
• Understanding of Windows Datacenter and Windows Clustering Services
• Understanding MDM and MAM solutions such as Microsoft Intune
• Understanding of Windows Deployment Services
• Experience with enterprise hard drive encryption solutions; Microsoft BitLocker preferred
• Knowledge of enterprise endpoint security solutions, antimalware and antivirus
• Basic knowledge of LAN/WAN concepts; familiarity with Cisco, Brocade and PAN platforms is a plus
• Knowledge of Window PowerShell scripts
• Knowledge of VMWare ESX Server management and familiarity with VMWare Infrastructure tools
• Experience supporting a mixed PC/MAC environment

ZOLL is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, religion, national origin, citizenship, gender, genetic information, marital status, sexual orientation, age, disability, veteran status, or any other characteristic protected by federal, state, or local law.