Senior Enterprise Risk Manager at Zoom Video Communications

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About the Team

Internal Audit is looking for an experienced Senior Enterprise Risk Manager. You bring your risk-oriented mindset and passion for planning and driving ownership to the table to provide an Enterprise Risk Management capability for Zoom. You will use your knowledge to build the program in close collaboration with the Internal Audit leadership team and fellow teams that are driving risk management at the company, such as information security, legal and compliance functions. As part of this process, you will develop an understanding of different types of risks and their impact on our organization, build the risk management framework, help guide issue and remediation management across departments, and facilitate the reporting processes to executive leadership and partners.

You will report to the Corporate Audit Leader with the opportunity to work remotely with a strong preference to Denver, CO or San Francisco Bay Area. You are willing to travel domestically and internationally (when applicable).

About the Role
  • Provide program and project management support to achieve Enterprise Risk Management at scale; initially you will manage program tracks to plan for recurring risk assessments and will build the risk management framework
  • Provide scheduling and coordination of teams and vendors for enterprise-level and business-level risk assessments
  • Conduct enterprise risk assessments
  • Help establish risk management policies, procedures, and framework to be used across Zoom.
  • Establish processes for issue and remediation management
  • Establish and implement risk management processes including risk inventory, risk assessment, risk monitoring, and risk reporting.
  • Working with cross-functional stakeholders, establish system of record for risk management processes and data.
  • Review risk assessments and report on results
  • Monitor and review project progress and timelines and provide status updates to executives, managing a meeting schedule to support the enterprise risk committee's activities
  • Build processes and look for potential areas of improvement
  • Develop and maximize project management tools, templates, process documentation, and communications to support enterprise risk management projects
  • Work with partners and business system teams to understand dependencies, establish timelines and manage risks to deploy ERM technology infrastructure
  • Perform research on industry standard methodologies, emerging risk areas, and regulatory requirements and expectations
  • Provide project results and recommendations or presentations
About You
  • Bachelor's degree in Business Administration or Risk Management
  • 8+ years of relevant experience in a Big Four firm or with a large global public company in audit or other risk management responsibilities
  • In-depth familiarity with risk management frameworks such as COSO, ISO, and NIST
  • Experience defining scope and impacts of projects and using data to create improvements
  • Experience using Tableau, Lucidchart, GRC tools, or other data visualization and process documentation tools
  • You are enthused by growth and change, and have an ability to navigate and lead through ambiguity. You know how to prioritize several projects requiring collaboration from others
  • Demonstrate a desire to creatively identify root causes and recommendations to mitigate business risks and improve business processes and technologies
  • Awareness of control principles (e.g. COSO), financial and operational processes, risks and risk management, and IT general controls
  • Recognized professional certification(s) (CPA/CA, CRM, FRM, CIA, CISA, or CFE)
  • Project Management Professional certification or Risk Management Professional certification would be beneficial.

#LI-TM1

Benefits

At Zoom, we care about our employees, their families, and their well-being. As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.

We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.

All your information will be kept confidential according to EEO guidelines.

Explore Zoom:

  • Hear from our leadership team

  • Browse Awards and Employee Reviews on Comparably

  • Visit our Blog

  • Zoom with us!

  • Find us on social at the links below and on Instagram

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Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PerlLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • Shell/BashLanguages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • DjangoFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • CassandraDatabases
    • HiveDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • AWSDatabases
    • SalesforceCRM
    • ClariCRM
    • OutreachEmail
    • KnowledgeTreeEmail

Location

We are located North of the DTC area. Just a short drive away you can find trendy restaurants, bars, and the Cherry Creek Reservoir!
The United We Tech Series: The Zoom Episode
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An Insider's view of Zoom Video Communications

What’s the vibe like in the office?

This office is fun, driven, smart, and happy. We’re proud of each other, our product, and how we work hard to make our customers happy and cared for.

Michael

Developer Advocate

What projects are you most excited about?

Right now, I’m most excited about optimizing our enablement programs at Zoom. As our team grows, it’s vital that we scale our programs and processes thoughtfully to ensure every Zoomie feels comfortable, confident, and equipped for success in their role. Watching individuals evolve as Zoom experts is both fun and fulfilling!

Ashley

Customer Success Operations Manager

How has your career grown since starting at the company?

In my year and a half at Zoom, I’ve had the privilege of moving from a BDR, to a Team Lead, to an Account Executive. Through each step, my manager was transparent, approachable & committed to my own professional growth. Zoom recognizes that not all career paths are the same, and each manager takes an individual approach to identify what drives you.

Nicole

Small/Medium Business Account Executive

How do you empower your team to be more creative?

One of the things I love about Zoom is the trust they have in me that allows me to be creative. Being a leader at Zoom I'm able to watch my team collaborate and teach each other. For me that's creativity. People with different ideas and experiences working together with one purpose. By empowering people to be creative you open the door to success.

Tuckett

SMB VAST Sales Manager

What makes someone successful on your team?

Teamwork is in our day to day, not only with other BDRs, where each can provide different points of view in a situation, but also with the Account Executives that are an indispensable guide to succeed when looking for new clients.

Sandra

Business Development Rep.

What are Zoom Video Communications Perks + Benefits

Zoom Video Communications Benefits Overview

Zoom offers a wide range of benefits and perks to ensure our employees feel supported, enriched and cared for including free books, a wellness credit of $300 per month, and a multitude of Zoom-sponsored activities and celebrations to help you Work Happy.

To deliver this happiness to our employees, Zoom employs above-market and progressive compensation programs. At Zoom, we believe this is achieved through analyzing total direct compensation holistically. We offer all employees equity, allowing them to become owners who are vested in and benefit from the long-term success of the company.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
The Happy Crew is comprised of around 150 volunteers globally that deliver happiness internally to Zoom Employees!
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Diversity Employee Resource Groups
Employee Resource Groups include Veterans and [email protected] with more on the way!
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Promote from within
Mentorship program

Additional Perks + Benefits

Zoom listens to its employees. We’re growing and want our employees to be as happy as possible. One way we deliver this happiness is by continually building our benefits programs to best fit the wants and need of our employees. We also hold monthly Zoom Meetings with the whole company and our CEO Eric Yuan himself addresses questions or concerns submitted by employees. If you want to feel heard and appreciated join us in our ever evolving company and product!

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