A Little About Us

Evolve Vacation Rental Network is a high growth, Denver-based startup that is redefining vacation rental management.

Our team is on a mission to make vacation rental easy for everyone. We provide homeowners with the easiest and most effective way to generate rental income, while offering travelers the world's best booking experience.

We're conveniently located in Downtown Denver offering easy access to the Cherry Creek Bike Path, RTD Light Rail, as well as all the great restaurants, cafes, and coffee shops the city has to offer! Oh, and we also like to have a lot of fun.

The Position

Our Customer Experience team is hiring for part-time, seasonal support to assist in answering guest questions, adjusting guest reservations, and resolving general guest concerns by following our standard procedures.

To be successful in this role, you need to be a team-player that isn’t afraid of high-volume days. You’ll have the opportunity to provide guests with world-class support that will literally alter their travel experience in real-time! The role itself is available for a two-month period as outlined below.*

*Please note that this role could develop into a Full-Time role for the right candidate. 

Requirements

• Excellent written and verbal communication skills
• Strong computer skills
• Availability from June - August 2018
• Ability to work 30 hours per week, including nights/weekends 

Responsibilities

• Respond to general customer inquiries via email and phone
• Adjust reservations within our reservation management system
• Assist the team with resolving general customer concerns 

Benefits

• THE BENEFITS- We offer competitive pay, amazing health insurance, dental, vision, 401(k), commuter discounts, and equity in the company.
• A VOICE - Our innovation framework encourages you to pitch your ideas and make real changes at Evolve. Half our current departments were launched by employees!
• CAREER GROWTH - We promote from within, and often. Over 75% of our department managers – and half our leadership team – started at Evolve in entry-level positions.
• THE COMMUNITY - It’s easy to make friends at Evolve, and we work hard to keep community strong with our all-company Town Hall sessions and lots of company-sponsored events.
• TRANSPARENCY - Every month, our co-founders tell us how the company is performing, explain where we’re headed next, and recognize team members for jobs well done.
• HANDS-ON EDUCATION - We learn every day, and expect you to, too. We can’t wait to hear your ideas for how to improve Evolve, and we’ll gladly invest in your education.

Evolve Vacation Rental Network is an equal opportunity employer.