Salesforce Systems Administrator at Agility Recovery

| Greater Denver Area
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Agility Recovery is a rapidly growing business to business company focused on business continuity and disaster recovery. We are a company with an innovative culture and a fast-paced environment, backed by the solid foundation of a 30-year history serving thousands of customers across the United States and Canada.  When a customer experiences a disruption to their business (whether it is a hurricane, malware attack, or burst pipe in the building), we offer flexible solutions that cover everything from business continuity planning and alerting/messaging software, to physical workspace and data recovery. Agility is the only integrated business continuity solution that helps companies plan, train, test, alert, and recover – all in one. We spend our days working to “do good” and our services bring hope to organizations in the midst of a crisis.


Agility is seeking a high-performing Systems Administrator to join our Sales Ops team. In this role, you will be responsible for the day-to-day administration of internal sales tools and systems, providing help desk support to users, monitoring data integrations, and identifying problems and developing fixes.


Note:  Although we are currently working remotely due to the pandemic, this position is based out of our corporate office in Denver. Local candidates are strongly preferred.  


Key Responsibilities:

  • Administer and improve system solutions including Salesforce, Pardot, SalesLoft, Configure/Price/Quote tool, OwnBackup, ZoomInfo, LinkedIn Sales Navigator, and Chili Piper
  • Administer and monitor syncs/integrations between sales tools and other internal systems spread across Operations, Finance, Marketing and Product
  • Manage the internal Sales Operations help desk, helping users resolve any and all issues around systems, data clean up, record merges, ownership assignments, permissions, etc
  • Provide change logs and documentation on updates made to the company’s tech ecosystem including but not limited to: user audit trails, workflow processes, reporting, and analytics
  • Identify system problems, develop fixes, ensure full quality assurance testing, and implement solutions
  • Perform database de-duping and clean up procedures, including data migrations and mass data uploads
  • Document and train staff on system best practices and processes



  • Salesforce Certified Administrator certification required
  • 3+ years of sales tools administration experience, with Salesforce experience mandatory; preferably also experienced with SalesLoft, CPQ tools, ZoomInfo, OwnBackup, Pardot, LinkedIn Sales Navigator and Chili Piper
  • BA/BS degree preferred, ideally in Business, Computer Science, or related field
  • Very strong attention to detail
  • Excellent communication skills
  • Strong at problem-solving, having the ability to determine root cause problems and implement solutions
  • Quick and well-coordinated, shows the ability to multi-task and prioritize based on shifting business needs
  • Exceptional project management skills, able to work independently and meet deadlines without direct supervision
  • Experience going through a database migration is preferred


Why Agility Recovery? 

Due to our unique position in the market, we lead in business continuity innovation, helping businesses protect their people and assets from disruptions such as workplace violence, natural disasters, and cyber-security threats. Independent analysts project that the emergency messaging space alone is a $1.4 billion market with 70% of businesses not having a chosen provider. Agility Recovery is uniquely positioned to capitalize on the growth within business continuity. 


We here at Agility have been growing for the past 30 years and now we are looking for people to help us take the company to the next level.  With Agility, you have the opportunity to work for a fun, fast growing, and well-capitalized organization with a startup feel. We are a company of people who want to make a difference in the world.  Each one of us contributes to making sure clients come first while maintaining a strong company culture.


Plus, we offer some great perks and benefits:


  • Internal growth opportunities and emphasis on personal development
  • Beautiful, modern downtown Denver office space
  • 3 weeks of vacation + 10 observed holidays + 2 floating holidays (to use how you want)
  • Competitive medical, dental, and vision benefits
  • 401(k) plan with company variable contribution
  • Annual fitness reimbursement
  • Monthly commuting stipend
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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavaLanguages


Our HQ is two blocks from Union Station on 16th & Wewatta in the heart of LoDo. We are steps away from great bars, restaurants, and Whole Foods.

What are Agility Recovery Perks + Benefits

Agility Recovery Benefits Overview

Our most valued asset is our people. As an Agilian, you get the following great benefits on Day 1:

Casual work environment
For us, casual not only applies to the attire, but extends to our philosophy of an open workspace, sit/stand desks and plenty of comfy work areas!

Training and onboarding
A thorough new employee training and onboarding process to make sure you are set up for success.

401K match
401k with a company match starting after one year of employment.

Comprehensive healthcare
Medical, dental, and vision plans, of course, along with a health concierge service to help you make important decisions and navigate the health system.

Wellness stipend
An annual wellness stipend as a toast to your health.

Generous vacation
3 weeks of PTO your first year to savor your free time.

Extra holidays
10 paid and 2 floating holidays to recharge.

Snack perks
Free snacks and drinks, including premium coffee and a Bevi machine.

Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Group brainstorming sessions
Open office floor plan
Unconscious bias training
Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Stocked Kitchen
Happy Hours
Happy hours are hosted Once per month.
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Lunch and learns
Promote from within
Customized development tracks
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