Sales Operations Manager (Remote)

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We are thrilled to announce Handshake’s $200M Series F funding round. At Handshake, we believe that a career opportunity shouldn’t be determined by who you know or what you’ve done. It’s about what you can - and will - do. Your future, not your past. Our Series F fundraise and new valuation of $3.5B will fuel our next phase of growth and propel our mission to help more people start, restart, and jumpstart their careers.

Handshake is the #1 place to launch a career with no connections, experience, or luck required. Handshake’s community includes 20 million students and young alumni around the world from 1,400 educational institutions, including four-year colleges, community colleges, boot camps, and 290+ minority-serving institutions. The platform connects up-and-coming talent with 650,000+ employers - from Fortune 500 companies like Google, Nike, and Target to thousands of public school districts, healthcare systems, nonprofits, and even sports teams like the LA Dodgers. Handshake is headquartered in San Francisco with offices in Denver, New York, and London and teammates working globally.

Everyone is welcome at Handshake. We know diverse teams build better products and we are committed to creating an inclusive culture built on a foundation of respect for all individuals. We strongly encourage candidates from non-traditional backgrounds, historically marginalized or underrepresented groups to apply. 

If you are not sure that you’re 100% qualified, but up for the challenge – we want you to apply. We believe skills are transferable and passion for our mission goes a long way.

Your Impact: 

Handshake is hiring a Sales Operations Manager reporting to the Senior Manager of Revenue Operations on the Employer side of the business. In this high visibility role you will support the acceleration of growth in partnership with the Go-to-Market team. The right candidate will be able to influence and drive initiatives in collaboration with our Sales, Customer Success, Finance and Legal teams. 

You will work closely with our cross-functional leaders to build the capabilities required to scale Handshake’s go-to-market teams as we enter new markets and launch new products. You will be responsible for sales programs and solutions in improving forecasting, sales productivity and sales performance. This role will have tremendous impact across all our go-to-market functions and will have visibility into our entire customer journey from top of the funnel to customer retention. If you love partnering with go-to-market teams and leaders, are obsessively detail oriented and have a record of leading end-to-end projects in a rapidly-changing environment, this role is for you. 

 

Your Role:
  • Lead initiatives focused on growth, scalability and predictability in collaboration with Sales, Product, Marketing, Finance and Legal leaders

  • Become the subject matter expert on rules of engagement, bookings policy and sales process 

  • Lead core go-to-market processes including sales forecasting, territory management and SDR to Sales handoff

  • Design, prioritize and manage the process and technical roadmap in support our go-to-market strategies and motions 

  • Leverage data and technology to optimize existing processes to improve sales performance and productivity 

  • Support overall Revenue Operations activities including requests through our RevOps help desk, deal closing support, QBR, and Board reporting

Your Experience:
  • 6+ years of experience in a similar role at a fast-growing company or mid-size company 

  • Highly disciplined operator with a solution-oriented mindset and ownership mentality

  • Understanding of key B2B SaaS Sales and GTM processes (i.e Handoffs, Sales playbooks, BANT/MEDDICC)

  • Strong project management, reporting, and verbal and written communication skills

  • Experience with Salesforce, Outreach, Gong, CPQ and other Sales operations tools

  • Able to work effectively in ambiguity and quickly adapt to change as we scale

Bonus Areas of Expertise:
  • Expert knowledge of excel, SQL and BI tools (e.g., Looker, Tableau) 

  • Knowledge and/or experience implementing sales compensation tools, forecasting tools, outreach automation and revenue intelligence

Compensation Range:

135k-160k

For cash compensation, we set standard ranges for all roles based on function, level, and geographic location, benchmarked against similar stage growth companies. In order to be compliant with local legislation, as well as to provide greater transparency to candidates, we share salary ranges on all job postings regardless of desired hiring location. Final offer amounts are determined by multiple factors including geographic location as well as candidate experience and expertise, and may vary from the amounts listed above.
Benefits:At Handshake, we'll give you the tools to feel healthy, happy and secure.
  • Stock: Ownership in a fast-growing company.
  • Hub-Based Remote Work: Handshakers can enjoy the flexibility of remote work whilst ensuring in-person collaboration, and team experiences remain possible.
  • Financial Management with Origin: We provide you with a professional financial planner via Origin to gain a better understanding of making the most of your compensation, equity, benefits, and perks.
  • Paid Parental Leave: All new parents at Handshake (both birth and non-birth giving) are encouraged to take time to focus on their growing family and are eligible for paid family leave. US Handshakers are provided up to 16 weeks of paid family leave for birth-giving parents and 10 weeks for non-birth-giving parents.
  • Mental Health Assistance: We are here to support you in every step of your mental health journey; our benefits include Employee Assistance Programs that offer counseling support for those eligible. 
  • Home Office Stipend: Handshake offers $500/£360 for you to spend on setting up a productive and comfortable workspace at home.
  • Learning: Learning & Development opportunities and an annual $2,000/£1,500 stipend for you to grow your skills and career.
  • Team Bonding: Regularly scheduled virtual company-wide and team events! Once it’s safe, we’ll provide meaningful connection points throughout the year for Handshakers to build community and meet teammates in person.
  • Great team: Working with fun, hardworking, nice people who are committed to making a difference!
(US Handshakers)
  • 401k: We care about your ability to save for your future. Launching Spring 2022, Handshake will offer a dollar-for-dollar match on 1% of deferred salary, up to a maximum of $1,200 per year.
  • Healthcare: World-class medical, dental, and vision policies including LGTBQ+ Coverage.
  • 2022 Time Off: All full-time US-based Handshakers are eligible for our flexible time off policy to get out and see the world. We also offer 8 standardized holidays, 2 additional days of flexible holiday time off, and 2 one-week periods of Collective Time Off (7/4-7/8/2022) and (12/26-12/30/2022).
(UK Handshakers) 
  • Pension: Handshake matches 3% of your salary towards your pension scheme. 
  • Healthcare: Handshake's comprehensive healthcare policy covers 100% of employee premiums & 100% of dependent premiums for medical, dental, and vision benefits.
  • 2022 Time Off: Up to 25 days of vacation to encourage people to reset, recharge, and refresh, in addition to 8 bank holidays throughout the year.
Benefits above apply to employees in full-time positions.
Looking for more? Explore our comprehensive US benefits at joinhandshake.com/careers.
 
Interested in what Handshake’s San Francisco HQ is like when we’re together? Check out this video: 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • GolangLanguages
    • KotlinLanguages
    • PythonLanguages
    • RubyLanguages
    • ScalaLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks
    • SketchDesign
    • FigmaDesign
    • AsanaManagement
    • JIRAManagement
    • SalesforceCRM

Location

1200 17th St., Denver, CO 80211

An Insider's view of Handshake

How has your career grown since starting at the company?

I've been at Handshake for 4 years and have held 4 different titles. I'm inspired and constantly learning from the leaders on our team and my colleagues. I learn something new every day and in every role. It's great to work on a sales team where there is so much support, positivity and resources.

Janessa

Enterprise Account Executive, Employer Sales

How do you empower your team to be more creative?

We instill a 60/20/20 rule for engineers’ time management: 60% time is spent on building new product, 20% on maintenance, and 20% on innovation. We make sure our engineers can invest time in innovating and trying new ideas. We act with empathy, and we focus on our impact and how we can improve.

Robin

Senior Director Of Engineering

How does the company support your career growth?

As a G&A Recruiter at Handshake, I had the opportunity to work on various projects that fired me up. I developed programming for our summer intern class and supported DEI initiatives. Fast forward six months, I'm transitioning into an Early Career & DEI Program Manager role!

Stephanie

Early Career & DEI Program Manager

What are Handshake Perks + Benefits

Handshake Benefits Overview

Stock: Ownership in a fast-growing company.

401k: We care about your ability to save for your future.

Family Focus: Parental leave and flexibility for families.

Time Off: Flexible vacation policy to encourage people to get out and see the world.

Healthcare: World-class medical, dental, and vision policies.

Goodies: Whatever hardware and software you need to get the job done.

Team Fun: Regularly scheduled events, sports, game nights, book clubs.

Learning: Learning & Development opportunities for you to grow your skills and career.

Great team: Working with fun, hardworking, nice people who are committed to making a difference!

...And much more!

Culture
Volunteer in local community
Employees can take up to 2 days of paid time off to be used in service of a non-profit organization, charity, or towards participation in social and civil activism.
Friends outside of work
Eat lunch together
Daily sync
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Handshake also provides 10 weeks of leave for the secondary caretaker.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Perks & Discounts
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
We provide free breakfast on Fridays. Employees get free lunch on Mondays. We also offer dinner on Tuesdays and Thursdays.
Happy Hours
Professional Development Benefits
Lunch and learns

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