SaaS Operations Engineer at Workiva

| Greater Denver Area
!Sorry, this job was removed at 12:21 p.m. (MST) on Wednesday, January 22, 2020

This role is open to remote locations.

Workiva is looking for a SaaS Operations Engineer to manage the administration and development of many of the end-user applications we use internally. In addition to administration, this position will be responsible for integration, support, and maintenance. 

What is SaaS Ops at Workiva?

The management and securing of internal SaaS applications through centralized and automated operations to reduce friction, improve collaboration, and provide better employee experience.

As a SaaS Operations Engineer you will have the opportunity to work with the latest technology alongside some of the pioneers of this field. In this role you will play a crucial part in the design, implementation, administration, and security of the applications our employees use. Your objective will be to align with our company goal to optimize employee efficiency without compromising our security posture.

What You'll Do:

  • Assist in the implementation of new applications
  • Participate in regular maintenance of applications and their integrations, including enhancements and upgrades
  • Establish automation to make IT processes repeatable, scalable, and secure
  • Take point in SaaS application incident management and response
  • Collaborate in build vs. buy discussions for tooling and integrations

What You'll Need:

  • Background in administration of SaaS applications like Workday, G Suite, Dialpad, Slack, Jira, and Github
  • Experience in structuring Identity and Access Management utilizing IDaaS systems like Okta
  • Customer-centric mindset
  • Strong communication skills, both verbal and written
  • Excellent problem-solving skills, great attention to detail
  • Accomplished at reading, writing, and interpreting technical documentation
  • Ability to effectively prioritize and execute tasks in a high-pressure environment
  • Self-motivated and directed
  • A collaborative team player
  • Associate's or Bachelor's degree in a related field preferred

Working Conditions & Physical Requirements:

  • Rotational on-call availability needed to cover 24/7/365 support of applications
  • Minimal travel required

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Technology we use

  • Engineering
    • GolangLanguages
    • JavascriptLanguages
    • PythonLanguages
    • Google AppEngineLanguages
    • Open SourceLanguages
    • Dart Languages
    • ReactLibraries
    • CassandraDatabases
    • Graph DatabaseDatabases


1700 Platte St, Denver, CO 80202

What are Workiva Perks + Benefits

Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
Company Equity
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 12 weeks of parental leave for the primary caretaker. Workiva also provides 12 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Game Room
Our game room includes Ping Pong, Pool Table, Foosball, Video Games, Darts.
Stocked Kitchen
Some Meals Provided
Happy Hours
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses, The ability to attend job related conferences and seminars.
Diversity Program
Cross functional training encouraged
Promote from within
Mentorship program
Our mentorship program includes Leadership mentoring.
Time allotted for learning

Additional Perks + Benefits

Company Bicycles. Healthy Snacks and Drinks. Creative Culture & Open Minded Leadership (ie: autonomous work environment). Flex, HSA, Life, AD&D, supplemental life, Long & Short Term Disability, Paternity Leave. Stock Options and ESPP. Diversity & Inclusion Committee, Women in Tech Committee.

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