Reservations Coordinator at Inspirato

| Greater Denver Area
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Downtown Denver-based luxury vacation company seeks a qualified candidate with a passion for operational efficiencies and a desire to be in the hospitality industry. This Coordinator role will support Inspirato’s Care, Collection, ITS and Pass teams with reservation & payment processing, department maintenance, administrative tasks and general support. 
 
The ideal candidate will be highly organized with strong attention to detail and a positive team mentality. Must be eager to help, a quick study and a clear communicator. Experience with Salesforce.com and Office Suite (specifically Excel) is desirable. This is an entry-level position. A background in an administrative role, hotel reservation/reception or hospitality is preferred.
 
Responsibilities:
  • Process reservation requests for Pass inventory as well as other required bookings
  • Perform regular audits to ensure all requests have been addressed
  • Partner with Member Care to ensure a seamless member experience
  • Liaison with other departments and work cross-functionally
  • Provide reporting on team performance
Required Skills: To perform the job successfully, an individual should demonstrate the following competencies:
  • Problem Solving – Solve problems in a timely manner; gather and analyze information skillfully and efficiently; and work well in group problem solving situations
  • Time Management – Detail oriented with strong organizational skills, able to multi-task, prioritize and consistently meet deadlines under pressure
  • Initiative – Have the willingness and self-motivation to take on new projects and identify and propose new ideas and changes
  • Adaptability – Able to adapt to changes in the work environment; manage competing demands; change approach or method to best fit the situation; appreciate opportunities to adjust and adapt with growing business; eager to improve existing processes
  • A Team Player – Collaborate well in a team with various work-styles and thought processes. Be an ambassador of the hotel team to both internal and external parties
  • Technical Skills – Comfortable working on/learning technology systems. Experience with Office Suite and Salesforce.com preferred
  • Attention to Detail – Must be able to manage multiple tasks with strong attention to detail
Qualifications: Candidate must meet the following qualifications:
  • Bachelor’s degree is desired or a commensurate level of directly related experience
  • 2+ years of experience in Hospitality, Business, or Real Estate. Travel industry experience strongly preferred
  • Proven ability in Microsoft Word, PowerPoint and Excel. Preference to candidates with a working familiarity of Salesforce and Tableau
  • Weekend availability 
Perks:
  • Competitive compensation
  • Full benefits package including 401(k), medical, dental, and vision.
  • Inspirato Employee Familiarization Travel Program
  • Casual work environment in rapidly growing, fast-paced, entrepreneurial company
  • Credit for gym membership
  • Energetic Lower Downtown Denver location located blocks from Coors Field
  • Fresh fruit delivery service, coffee and tea, fully stocked snack bar, beverage fridge
  • Regular fun employee events and professional development opportunities
  • Opportunity to work with passionate, driven, committed, high performing individuals who are revolutionizing the luxury travel industry!
Who We Are
Launched in 2011, Inspirato is a leading luxury hospitality company that provides its members access to hundreds of hand-selected vacation options, delivered through an innovative club model to ensure the service and certainty that affluent customers demand. The Inspirato Collection includes private vacation homes available exclusively to members and guests, villas and homes at world-class resorts, hotel rooms and suites at members-only value, and remarkable adventures in faraway lands and at world-renowned events. In 2019, Inspirato launched the world’s first luxury travel subscription: Inspirato Pass. Passholders enjoy endless travel without paying nightly rates, taxes, or fees. This revolutionary way to travel allows passholders to see more of the world while making lifelong memories.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • SqlLanguages
    • jQueryLibraries
    • ReactLibraries
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • SalesforceCRM

Location

LoDo, Denver's oldest neighborhood, is home to some of the city’s best-known restaurants, galleries, shops and boutiques.

What are Inspirato Perks + Benefits

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Employees can contribute up to annual 2019 maximum to their accounts.
Disability Insurance
All eligible employees are provided short and long term disability benefits. Inspirato pays the full cost of the premium. Employees are also provided with the opportunity to buy additional coverage.
Dental Benefits
Inspirato offers Delta Dental with the option of using the Delta Dental PPO or Premier network of providers. You may also see a non network dentist of your choice for out-of-network benefits.
Vision Benefits
Eyemed is our provider and copays for an exam are $5. Frame allowance $180 & $150 for contacts.
Health Insurance Benefits
Based on the plan you choose; the company may contribute up to 90% of the cost of your monthly premiums. Inspirato also offers fertility coverage on the Premier Plan.
Life Insurance
All eligible employees are provided basic life and accidental death & dismemberment insurance and Inspirato pays up to 50K per employee.
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Auto-Enrollment into Traditional 401(k) account at 6% (unless you opt out). The retirement plan is with Principle Financial.
401(K) Matching
Inspirato will match 50% of your contribution up to 6% of your eligible pay (e.g., 3%) with immediate 100% vesting. This match has a $1,500.00 per employee, per year cap.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Maternity & Paternity leave consists of 4 weeks of paid leave.
Flexible Work Schedule
Family Medical Leave
FMLA is a federal law that entitles employees up to 12 weeks of unpaid leave.
Adoption Assistance
Adoption assistance FSA provides reimbursement to you for the reasonable and necessary expenses that you incur in the process of legally adopting. Employees can contribute up to $13,840 into a FSA.
Vacation & Time Off Benefits
Generous PTO
No accruing vacation/sick days - employees have the flexibility to manage their own time.
Paid Volunteer Time
Our employees receive 8 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Employees can contribute up to $260 per month pre-tax for transporation.
Company Outings
We love to celebrate!
Game Room
Golf simulator!
Stocked Kitchen
Fully stocked kitchen including unlimited snacks, coffee, tea & soda.
Some Meals Provided
We'll fire up our woodburning pizza oven. Did someone say Pizza? Yes, that's right, we have a pizza oven. #carbload
Happy Hours
Every hour is a happy hour at Inspirato, and we'll open up the beer & wine taps every month for TAC (Thursday Afternoon Club).
Pet Friendly
We love to see your furry friends.
Fitness Subsidies
$25 wellness allowance
Professional Development Benefits
Job Training & Conferences
The Situational Leadership Model is a timeless, repeatable framework for leaders to match their behaviors with the performance needs of the individual or group that they are attempting to influence.
Lunch and learns
Inspirato hosts lunch and learn meetings on occasion.
Cross functional training encouraged
Promote from within
Mentorship program
Paid industry certifications

Additional Perks + Benefits

Inspirato offers an Employee Familiarization Trip! We know you have to experience an Inspirato vacation to truly appreciate it, every employee is entitled to an annual week-long trip at an Inspirato property that they can share with family and friends.