Summary

As the receptionist you must be flexible, have excellent interpersonal skills, and the ability to work well with all levels of internal management and staff, as well as members while providing a high level of customer support.                      

Description

• Efficiently answer all incoming calls (averaging 150 calls per daily shift), forward calls to the appropriate personnel/department, and take messages as necessary.
• Greet visitors, determine the nature of their business, and ensure that their needs are met.
• Assist with scheduling tour of the World Headquarters facility for visitors and coordinate tour with tour providers.
• Answer questions about organization and provide callers with address, directions, fax number and other information.
• Receive special delivery/courier packages, log them onto a spreadsheet, and notify the appropriate department about their arrival.
• Maintain internal contact list.
• Ensure the lobby and reception area is maintained and kept picked up and well organized.
• Shifts are: Monday-Friday, 6:00am-2:00pm or 2:00pm -7:00pm.  We are hiring for the 2:00pm - 7:00pm shift. Flexibility to cover extra shifts when needed is preferred.

Knowledge and Skills

• Excellent verbal and written communication skills
• Maintains professional appearance
• Superior data entry experience with proven speed and accuracy
• Great listening skills
• Organized and able to multi-task
• Must be flexible and able to accept and adapt to change
• Team player with a positive attitude
• Non-profit or member support experience is a plus

Requirements

• Preferred 3-5 years multi-line reception and phone experience in a high call volume organization
• Minimum of high school diploma
• Requires an individual that truly enjoys working with people and is friendly, courteous, and professional

This position pays $17.00/hour and is non-exempt.

Join Toastmasters
A close-knit culture and steady work/life balance are tantamount to success at Toastmasters International. The educational nonprofit strives to cultivate an upbeat, prolific workforce through valued perks, such as complimentary coffee and tea bar, free access to bikes in the business park, employee-focused events/lunches and prize-winning contests. The company-wide camaraderie can be felt in the sleek breakrooms and wide-open workspace that faces large windows and lets in a lot of light and positive energy in a LEED-certified building. Holidays are a big deal here: in addition to 11 paid holidays per year, the company encourages monthly potlucks, costumes on Halloween, department decorations and making merry at year’s end. Smart casual is the dress code, which means you can wear jeans with a nice shirt and shoes. Toastmasters employees are welcome to become Toastmasters members with free membership and an on-site company club. Wellness is a big focal point with health, dental and vision benefits; the company was awarded for being one of the Healthiest Companies in America by Interactive Health 2015-2017. Come on board with10 paid vacation days, 9 paid sick days, life insurance, disability, retirement options and more. Find out how Toastmasters incites a sense of community and why co-workers say they feel like family.

Limited benefits including paid holidays, vacation time, and sick time are available for this position.

Check out our new Built In Colorado profile at www.builtincolorado.com/company/toastmasters-international.

***Note - This role will be working part-time in our office located at 9127 South Jamaica St. Englewood, CO 80112.

Principals only. Recruiters, please don't contact this job poster .