The Quality Solutions Director/Associate Director serves as a strategic advisor to hospital, health system, and academic medical center clients. This position leverages the company’s industry knowledge and expertise to partner with hospitals, health systems, and academic medical centers to improve their brand awareness, increase the quality of clinical and hospital outcomes, and support hospital outreach operations.

What you will do:

• Provide strategic guidance in the areas of market development, digital marketing, competitive differentiation, and physician relations strategies
• Build relationships throughout the client’s organization in order to identify and address client needs
• Identify opportunities for improvement in a client’s market share, business operations, community perception, physician recruitment, and employee satisfaction based on data analysis, clinical best practices, and market research
• Inform on quality trends/changes and position client for success in quality. Analyze hospital and clinical outcomes data, identifies improvement opportunities, and suggests quality solutions options
• Present key findings and recommendations to client stakeholders including executive teams, physicians, coders, and quality improvement staff
• Build business plans and timelines to meet client goals and expectations
• Develop clear understanding of the company’s products, product features, services, and capabilities related to quality outcomes and operations
• Retain and grow existing client business
• Help to identify and cultivate new hospital and health system partners
• Serve as subject matter expert on client-specific solutions

What you will bring:

• Bachelor’s degree or equivalent experience
• 3+ years’ experience in solution-based sales, account management, and/or healthcare consulting
• Ability to build strong working relationships with clients and across the organization
• Ability to effectively prioritize efforts, organize projects, and execute plans (sales forecasts, business plans, key projects/deliverables)
• Ability to educate, influence, and coach client on company products, services, and processes
• Ability to model company values while performing job duties
• Ability to set priorities and manage time to complete tasks and meet deadlines
• Ability to respond calmly, quickly, and decisively to unpredictable or unexpected events and changes
• Director or Associate Director title will be determined during the interview process and will be commensurate with the candidate’s experience
• Ability to travel 25-35% a month

Why Healthgrades?

At Healthgrades, we recognize that our people drive our greatest achievements. We are passionate about maintaining a fulfilling, rewarding and energetic work environment while setting the stage for your continued success.

• Meaningful Work – helping millions of Americans connect with their healthcare providers
• Changing the Game - evolving, fast paced culture with career advancement opportunities
• Community Builders- partnering with local charity organizations and wellness initiatives
• Robust Perks – generous PTO, 401k contributions, tuition assistance, entertainment discounts & more!