Project Manager at Zayo

| Greater Boulder Area
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Company Description

Zayo provides mission-critical bandwidth to the world’s most impactful companies, fueling the innovations that are transforming our society. Zayo’s 133,000-mile network in North America and Europe includes extensive metro connectivity to thousands of buildings and data centers. Zayo’s communications infrastructure solutions include dark fiber, private data networks, wavelengths, Ethernet, and dedicated Internet access. Zayo serves wireless and wireline carriers, media, tech, content, finance, healthcare and other large enterprises.

Position Description

Responsible for partnering with Business Groups to ensure delivery of applications aligned to the business and IT strategy, and to support these applications. Works with business teams to define their global IT requirements, analyzes appropriate solutions, and manages projects from inception to completion with matrix, global teams.

Responsibilities: 

  • Partners with team members and vendors to gather requirements

  • Is respected by business for deep, cross functional business process expertise and innovative solutioning across platforms and systems/architectures

  • Able to distill executive level requirements into appropriate discovery work plans and guide team members on good requirements gathering

Process Modeling and Design

  • Partners with team members and vendors to model business processes

  • Is respected by business for driving innovative process improvements

  • Able to communicate process improvements at implementation and executive level

Stakeholder Management

  • Supports senior stakeholders and management team in identifying, communicating to senior stakeholders

  • Is recognized by senior managers as a skilled communicator, trusted to recognize and proactively manage key impacts and drive issue resolution

  • Demonstrates value from realized projects

Solution Design

  • Responsible to design strategic cross-functional and global solutions that align with long-term organizational goals and roadmaps

  • Advises on solutions prepared by peers or supporting team, to ensure that good design practices are followed

  • Is recognized as expert within the industry

  • Establishes standards

Documentation

  • Supports senior management by creating architecture, project management and roadmap documentation

Functional Design

  • Develops functional design standards and methodologies to deliver robust, agile functional designs that may span multiple functional areas and applications

  • Recognized for innovative, deep and long-term designs

  • Keeps up to date with industry trends and vendor capabilities

  • Develops functional designs in line with an Enterprise Architecture and the long-term business roadmap

  • Collaborates with cross functional business and IT teams to ensure business needs are addressed in the functional designs

  • Manages delivery scope and risks, and sets right expectations with stakeholders

  • Mentors junior BSAs to produce functional designs

Architecture

  • Application/integration architecture; Constructs solutions across multiple functional areas and applications

Testing & Test Design

  • Develops test strategy and execution to cover testing in an optimal amount of time

  • Ensures cross functional testing coverage

  • Organizes test labs for repetitive testing

  • Drives methodology and best practices for defect resolution and triaging

Project Management

  • Ability to manage multiple cross functional projects running in parallel

  • Optimizes release management to strike good balance between business goals and delivery capacity

  • Ability to logically split bigger projects into value added releases to gain business value in progression

  • Identifies and manages risks in release delivery

Systems Configuration

  • Designs configurations methodology to drive consistency, robustness, speed and good governance

Day to Day Support (Production Support)

  • Monitors and manages support metrics and trends for functional areas

  • Drives team towards root cause identification and resolution

Training and Change Management

  • Drives appropriate practices through collaboration with business

  • Analyzes adoption rates and issues and assesses business case realization and proposes solutions to improve

Vendor Management

  • Manages / leads individual consultants or consulting teams as assigned

  • Participates in vendor advisory boards and user groups

  • Is accountable for creating and negotiating vendor contracts, MSA/SOW, License Agreements, and driving through internal reviews with GTS leadership and Legal teams

Vendor & Application Technology Evaluation

  • Executes and guides large-scale vendor evaluations by BSA staff, vets recommendation and negotiation communications for executive review

  • Responsible for executive communications and cross functional stakeholder buy-in

  • Brings thought leadership to influence technology roadmap and decisions

Applications In Scope:

  • Headless CMS

  • zayo.com

  • Tranzact

  • Pardot

  • Einstein

  • Salesforce

  • Other applications as needed

Qualifications: 

  • Bachelor's degree in business administration, computer science, information technology, or equivalent experience.

  • 2+ years of product, project management, software development and/or business systems analyst experience required.

  • 2+ years of experience working with teams and business systems analysis projects.

  • 2+ years experience working in the telecom environment preferred.

  • Experience in SDLC; understanding of at least one methodology and strong conceptual understanding of at least one other (Agile, Waterfall, etc.).

  • Foundation in project management methodologies with experience managing small to medium sized projects.

  • Ability to work effectively through collaboration across disciplines, feature teams, and partners.

  • Certified Business Analysis Professional (CBAP) or Project Management Professional (PMP) desired.

Rewards

  • Competitive compensation

    • Base salary range: $65,785-$71,719 

    • Full-time Zayo employees are also eligible for discretionary quarterly short-term and long-term incentive cash bonuses which are based on the performance of the Company, an employee’s business segment, and the individual employee

  • Excellent benefits including health, dental, vision, 401 (k), disability and life insurance

  • Fitness membership discounts

  • Generous paid time off policy including paid parental leave

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Technology we use

  • Engineering
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RubyLanguages
    • SqlLanguages
    • ApexLanguages
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Microsoft SQL ServerDatabases
    • OracleDatabases
    • PostgreSQLDatabases
    • SalesforceCRM

Location

Our Boulder campus is located in the 29th Street Mall where employees can benefit from access to restaurants, retail, fitness and more!

What are Zayo Perks + Benefits

Zayo Benefits Overview

Zayo Group is committed to providing our employees with a benefits program that is both comprehensive and competitive. Our benefits program offers health care, dental and vision coverage, as well as financial secruity to our employees and their families.

Culture
Volunteer in local community
Partners with Nonprofits
B Strong, Greenhouse Scholars, A Precious Child, AMP the Cause, There With Care, Boulder Parks and Rec, and many more....
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Flexible Spending Accounts (FSAs) enable you to put aside money for important expenses & help reduce your income taxes at the same time. Zayo employees can contribute up to $2,650 annually.
Disability Insurance
If you are out of work for an extended period or time due to a disabling injury or illness, disability insurance covers 60% of annual salary up to $5000 monthly maximum payout.
Dental Benefits
Dental exams can help you & your dentist detect problems in the early stages when treatment is simpler & costs are lower. Regular exams are an important part of maintaining your medical health.
Vision Benefits
The vision plan covers routine eye exams and also pays for all or a portion of the costs of glasses or contact lenses if you need them.
Health Insurance Benefits
Each person's health care needs are different. That's why our medical plan offers multiple options (3) so that you can choose the coverage level best-suited to your personal situation.
Life Insurance
Your family depends on your income for a comfortable lifestyle and for the resources necessary to make their dreams a reality! Zayo offers Basic Term Life and AD&D as well as supplemental insurance.
Wellness Programs
Team workouts
Do you love working out? So do we which is why Zayo offers access to group fitness sessions and company-sponsored events, such as the B Strong Ride.
Retirement & Stock Options Benefits
401(K)
Zayo Group offers a 401(k) plan through Fidelity. Eligible employees may join the plan as soon as administratively feasible after their date of hire and may contribute up to the IRS limit of $19,000.
401(K) Matching
Zayo matches 50% of employee contributions up to 4% with a cap at 2% match.
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Zayo provide 12 weeks paid maternity leave, 2 weeks paid paternity leave, and 4 weeks paid adoptive/foster leave.
Flexible Work Schedule
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Zayo employees receive between 0 and 25 days per year of paid time off based on years of service.
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Zayo Group offers the option to elect Commuter Benefits which helps you pay for public transportation and parking costs while commuting to and from work using pretax dollars.
Company Outings
Game Room
Some Meals Provided
Happy Hours
Happy hours are hosted twice monthly and include alcoholic and non-alcoholic options.
Parking
Parking is available at Zayo offices.
Recreational Clubs
Love sports? So do we! We offer a variety of options to get involved with your co-workers outside of the office.
Fitness Subsidies
We strongly believe that there is nothing more important than the health and well-being of our employees and families. To promote health and fitness, Zayo has partnered with GymPass.
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
The tuition reimbursement program provides an opportunity for Zayo employees to further their education and to apply to be reimbursed for eligible education expenses.
Diversity Program
Lunch and learns
Zayo is committed to providing opportunities for employees to expand and grow their knowledge base through lunch and learn sessions.
Cross functional training encouraged
Promote from within
Mentorship program
Continuing Education stipend
Time allotted for learning
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