Procurement Support Representative

| Greater Denver Area

Company Overview 

Mobile Solutions is a SaaS company that provides full life-cycle Managed Mobility Services including procurement, staging and kitting, real-time expense management, business analytics and reporting, account optimization, 24x7 US-based support, managed Enterprise Mobility Management, and device reclamation services. We’ve made it simple for our clients to manage corporate liable devices while also automating the management of mobile costs, assets, usage, plan changes, invoice processing, and reporting. With our cloud-based portal we provide one, easy-to-use technology interface.

Job Description

Mobile Solutions is happy to assist all our clients with the procurement of smartphones, basic phones, tablets, and most data devices. The procurement support representative assists with these processes, checking orders daily and handling them within the various network carrier sites. The position demands efficient handling of multiple tasks, be it updating tracking and shipping information, to processing orders and closing internal tickets. Beyond dealing with the carrier order systems, the Procurement Specialist may also process inventory orders through select third-party vendors.

 Additional Responsibilities

  • Great communication skills are a prerequisite, as connecting with network representatives, fellow coworkers processing tickets, and the client receiving the devices is necessary daily to ensure maximum efficiency and customer service.
  • The Procurement Specialist must research and troubleshoot issues that stall any order, whether it be by interacting with network back-channels, or discussing known inventory issues with clients and discovering alternatives to requests.
  • Shipping delays and equipment shortages can be quite common during roll-outs of a new device to the mobile market, and as the Procurement Specialist an individual must possess the charisma and work ethic to follow-up and resolve customer frustrations, as well as set reasonable client expectations.

Qualifications and Required Skills

  • Great communication skills, both over the phone and during in-person discussion
  • Eager to discover issues and fix them
  • High school diploma or equivalent required
  • Excellent computer skills and typing ability
  • Organized and punctual in all tasks
  • Interest in technology industry- cell-phones, tablets, and computers
  • Positive attitude!

 If you are ready to join a growing company with an amazing culture, competitive salary, incredible benefits and the opportunity to grow your career, apply now!

Read Full Job Description

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • JavascriptLanguages
    • jQueryLibraries
    • jQuery UILibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases

Location

Our office is located on prime real estate, right next to Top Golf in Centennial. The office is easily accessible via RTD bus and rail transit system.

An Insider's view of Mobile Solutions

How does the company support your career growth?

I am so appreciative to find myself within an organization that takes pride in providing all its employees with the support necessary to grow personally and professionally. My managers are instrumental in providing constructive feedback, clear expectations, and creating an environment where I look forward to coming to work every day.

Alex Medlock

Sales Executive

How do your team's ideas influence the company's direction?

We believe in the individual and collaborative brilliance of each of our teams. Drawing on the experiences of our teams, whether it be our service desk, dedicated account managers, sales, marketing, development team, all the way up to our leaders, every voice and idea is heard, shaping our culture and company.

Kim Johnson

Co-Founder and President

What are Mobile Solutions Perks + Benefits

Mobile Solutions Benefits Overview

We take great pride in our teams, providing meals every day, delicious food trucks, fun events like drench your boss day, comprehensive benefits packages, a casual dress code, bring your dog to work Fridays, ongoing professional and personal development, and an open floor plan that encourages teamwork and communication.

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
We offer a comprehensive benefits package that allows individuals to select the customized package that best fits their needs.
Dental Benefits
We offer a comprehensive benefits package that allows individuals to select the customized package that best fits their needs.
Vision Benefits
We offer a comprehensive benefits package that allows individuals to select the customized package that best fits their needs.
Health Insurance Benefits
We offer a comprehensive benefits package that allows individuals to select the customized package that best fits their needs.
Wellness Programs
Our wellness programs focus on the holistic elements that create a healthy body and mind. Alex Hart, our Wellness Coordinator, works with individuals and groups for personal coaching and fun events.
Retirement & Stock Options Benefits
401(K) Matching
Our 401(k) offers participants a simple way to save and easy to use wealth management tools with a broad range of plan design options from auto-enrollment to discretionary employer contributions.
Performance Bonus
Whether it be SPIFFs, paid vacations, or end-of-the-year bonuses, we believe in celebrating wins, so our performance bonus reflects that philosophy.
Vacation & Time Off Benefits
Generous PTO
We strongly believe in work life balance. Our vacation policy includes two weeks paid time off for all employees and up to four weeks for tenured employees of five years or longer.
Paid Volunteer Time
We encourage volunteering and if an employee or a department would like to do so during working hours, if approved by management, they will get paid for that time as if they were working.
Paid Holidays
We offer paid time off for all major holidays.
Perks & Discounts
Casual Dress
Our casual dress code and open environment create a comfortable, thriving community. On dress down Fridays, employees have the opportunity to wear sweats for a small donation to our Giving Back fund.
Company Outings
We are a work family and enjoy time together outside of the office, including team building activities and our annual Holiday Party.
Free Daily Meals
To say meals are included is a huge understatement. With a fully stocked kitchen, food truck Fridays, and potlucks throughout the year, we never go hungry!
Game Room
Our game room features a ping pong table, chess, and Golden Tee golf game, as well as numerous screens for anything from Football to Golf.
Stocked Kitchen
Our kitchen includes a full service-coffee machine, unlimited snacks, numerous cooking surfaces, and a fully stocked fridge.
Happy Hours
Our teams always celebrate wins, and one of the best ways is for everyone to enjoy happy hour. The team building doesn't stop there, with everything from paint ball to golf, we love a good time!
Parking
Ample parking space provided for all employees, with the employee of the month earning a prime parking spot right next to the door.
Pet Friendly
Every Friday is bring your dog to work day and we love seeing all our furry friends.
Fitness Subsidies
We provide a 24-Hour Fitness gym membership for all employees who choose to partake, as well as participating in fun events like Tough Mudder.
Professional Development Benefits
Job Training & Conferences
Our training programs are designed to empower each of our people with the tools they need to succeed both professionally and personally. Each of our employees get to help shape the path of their role.

Additional Perks + Benefits

We take great pride in our teams, and attribute our co-founders for the great successes we have seen. As co-founders, Kim and Jim Johnson are leaders, working alongside our teams to achieve phenomenal results day in and day out. Kim and Jim extend their family mentality to all aspects of the company.

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