Procurement Manager
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There are 69 million Americans who live in common interest communities and the FRONTSTEPS team is building powerful solutions to impact these residents and their community leaders. We believe that each member of the FRONTSTEPS family contributes to our end goal: helping our customers, and their communities, become safe, informed, and efficient. FRONTSTEPS was recently ranked in the top 100 Digital Companies in Colorado. Join our team and you'll quickly find out why.
We are currently looking for a Procurement Manager based in our Denver headquarters location. This position will work with 3rd party hardware providers, customers and vendors negotiating pricing and quality of products, and ultimately ensuring fulfillment of orders. As our Procurement Manager, you will be responsible for ownership of purchasing operations including inventory management, customer order fulfillment and vendor relationships. You will be responsible for ensuring we have appropriate warranty parts for legacy security hardware products as well as coordinating our various suppliers who provide hardware to our 3rd party installation partners. In this role you will oversee one employee whose primary responsibility is order fulfillment.
What you’ll do:
- Create and maintain relationships with vendors and 3rd party partners.
- Negotiate with suppliers to create the best deals
- Analyze metrics regarding pricing, speed of delivery, quality, and other factors related to the company’s procurement of goods
- Facilitate the local assembly of product when required, working closely with the Security Support team to provision and fulfill orders requiring assembly and multiple parts
- Define and manage key reports on order management, fulfillment, and sale of consumable items
- Manage the warranty and return process for direct and indirect sales
- Resolve any purchasing discrepancies, track activity and alleviates potential risks for all supply management channels
- Resolve customer escalations from your team regarding orders, credits, and warranty items
- Own and maintain hardware product pricing in Netsuite, Salesforce, and other internal systems
What you’ve accomplished:
- Earned a Bachelor’s Degree or done the hard work in the trenches with equivalent work experience. Along the way you’ve had at least 3 years of procurement experience
- You understand how Netsuite and Salesforce work and you’ve implemented and streamlined purchasing processes using both systems
- You’ve delivered results using analytical skills and used data to make decisions
- You’ve built strong partnerships with customers and partners
- Unstructured environments don’t faze you and you’ve learned how to adapt to rapidly changing priorities.
- When the chips are down, you’ve gone above and beyond to deliver for your team and your customers