Procure to Pay (P2P) Operations Manager

| Greater Denver Area

Procure to Pay (P2P) Operations Manager
The P2P Operations Manager will be responsible for the ongoing support and improvement of Arrow’s Procure to Pay (P2P) policies, processes, and technology globally.  The P2P Operations Manager will play a critical role in both deploying new and managing existing technologies, enabling Arrow’s suppliers and supporting our associates globally.

Responsibilities

Lead Process Improvements and Special Projects

  • Assist in the transformation of the Global Sourcing & Procurement function by rolling out new policy, process, and system changes globally.
  • Participate in activities related to P2P system implementation and upgrades, including but not limited to, requirements definition, functional/technical design, configuration, testing, training, change management, and cutover.
  • Identify and lead process and strategy improvements related to Sourcing, Contracts, and P2P process and technology.
  • Provide overall project management support as needed to P2P initiatives, including such activities as project planning, risk/issues management, status tracking/reporting, release planning, and building presentations.

Provide Ongoing Administration and Support

  • Primary contact and subject matter expert for all P2P application administration and support on an ongoing basis, inclusive of the Sourcing, Procurement Contracts, Self Service Procurement, Purchasing, Supplier Portal, and Supplier Qualification Management modules. 
  • Accountable for ongoing production support of P2P technologies, including timely response of all user/supplier queries and leading internal support efforts by investigating, troubleshooting and resolving system issues.
  • Responsible for the functional and technical design, configuration, testing, and maintenance of the P2P system.
  • Support the design, creation, and maintenance of interfaces between internal and external sources as needed (ex. with back office ERP systems).
  • Develop and maintain comprehensive, robust, and relevant set of training materials for both employees and suppliers on all aspects of the Sourcing & Procurement process and related technologies. 
  • Conduct one-on-one and classroom training for users of the system, both internal and suppliers.
  • Develop and maintain internal documentation for the platform, such as process flows, design specifications, configuration documentation, and test scripts.
  • Observe, evaluate, document, and continuously improve upon existing processes and systems, with a focus on implementing best practices to streamline business processes.
  • Build, generate, analyze, summarize, monitor, and distribute ongoing and ad-hoc reports as needed.
  • Provide support to end users and suppliers to ensure the accurate and timely processing of all requisitions, orders, and invoices.
  • Streamline and lead the supplier onboarding and supplier adoption processes, including increasing the use of catalogs.
  • Develop, update, enhance, and monitor solutions to drive positive results while maintaining a high quality of data, including but not limited to high quality supplier, category, and GL coding data quality.

Drive Policy Compliance

  • Responsible for maintenance and enforcement of Arrow’s Procurement Policy for Indirect Spend.
  • Design and build key controls around P2P transactions.  Coordinate process audits (eg. SOX) and propose remediations to findings.

Team and Stakeholder Management

  • Effectively manage and provide day-to-day leadership to approximately three to five team members, comprised of both on-shore and off-shore team members.  Support the development of team members and create an environment that encourages active participation and teamwork.
  • Partner with internal stakeholders (ex. Category Managers, Finance, AP, IT, Legal, Audit, Business Units, Leadership) to continuously refine and simplify standard P2P processes keeping in mind the user experience
  • Oversee relationships with technology partners and system integrators to manage, maintain, and improve the P2P technology.

Minimum Qualifications

  • Bachelor’s degree in information systems, business, supply chain, or related discipline.
  • 5+ years of business related experience in a Procure-to-Pay/Procurement role with evidence of increases in scope and responsibility.
  • 3+ years of experience managing team members.
  • Hands on experience using and supporting a variety of Sourcing and Procurement related systems and functionality, such as Sourcing, Contracting, Procurement, Supplier Portals, and Accounts Payable.
  • Hands on experience using and supporting ERP/P2P systems such as Coupa, Oracle, or Ariba.  Experience with Cloud solutions is a plus.
  • Experience and knowledge of system support, upgrades, and releases.
  • Strong written and verbal communication skills.
  • Strong people skills to support remote users effectively.
  • Strong analytical skills geared towards troubleshooting, with the ability to solve complex problems using simple solutions.

Arrow is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, gender, sexual orientation, gender identity, national origin, veteran or disability status. (Arrow EEO/AAP policy)

Read Full Job Description

Technology we use

  • Engineering
  • Sales & Marketing
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • jQueryLibraries
    • Twitter BootstrapLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • HadoopFrameworks
    • Node.jsFrameworks
    • SpringFrameworks
    • Microsoft SQL ServerDatabases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • SitecoreCMS
    • SalesforceCRM
    • Movable InkEmail
    • Oracle EloquaLead Gen

Location

Our offices are approximately 15 miles south of Downtown Denver. Employees enjoy the easy access to the light rail station and I-25.

An Insider's view of Arrow Electronics, Inc.

What's something quirky about your company?

As a tech company, we showcase the use of tech all throughout our building. We hang art over the building made of various consumer electronics and we even have access to an Electronics Testing lab. My R&D team also loves to make fun code names for our projects, we recently launched Project Deathstar (announced as ArrowPlus powered by Freelancer)!

Stephen

Manager, Product Management and Engineering

What projects are you most excited about?

There is a big drive at Arrow to support tech entrepreneurs, so part of my job involves collaborating and working with local startups - you’d be amazed to see the new ideas coming out of Denver! I get to work closely with local incubators and accelerators, and also plan events and sessions for big events like Denver Start Up week.

Lia

Marketing Specialist

How has your career grown since starting at the company?

I first began my career at Arrow six years ago as a summer intern on the Customer Support team. The career growth I have achieved since has led me to my current role as Delivery Manager of Arrow.com. Through mentorship programs and working with a team that values trust while promoting curiosity, the experiencing has been nothing short of rewarding.

Kristen

Delivery Manager

How do your team's ideas influence the company's direction?

In today’s fast moving world my team is continually collaborating with the business to evolve our digital channels. Combining competitor insight, industry best practices and innovative capabilities we can react quickly to changing needs, design robust solutions, as well as developing innovations for future growth.

Michelle

Director, Technology & Planning

What’s the vibe like in the office?

Our office promotes an open and active vibe that inspires collaboration with your fellow coworkers. The overall environment supports our focus on driving innovation forward.

Taylor

Asset Specialist

What are Arrow Electronics, Inc. Perks + Benefits

Arrow Electronics, Inc. Benefits Overview

•Medical, Dental, Vision Insurance
•401k, With Matching Contributions
•Competitive Paid Time Off
•Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
•Short-Term/Long-Term Disability Insurance
•Parental Leave Options
•Employee Discount on Annual RTD Pass
•Wide Variety of Growth Opportunities
•Casual Work Environment

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Diversity
Dedicated Diversity/Inclusion Staff
Someone's primary function is managing the company's diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga, In-office fitness classes, Sponsored race teams.
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Company sponsored family events
Acme co. sponsors family oriented events Semi-annually.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Game Room
Our game room includes Ping Pong, Foosball.
Stocked Kitchen
Parking
We offer employees Free on-site garage parking.
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Customized development tracks
More Jobs at Arrow Electronics, Inc.91 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR
Internships
Legal
Operations
Project Mgmt
Sales
Finance
new
Denver
Finance
new
Denver
Internships
new
Denver
Operations
new
Denver
Sales
new
Denver
Data + Analytics
new
Denver
Project Mgmt
new
Denver
Finance
new
Denver
Data + Analytics
new
Denver
Project Mgmt
new
Denver
Finance
new
Denver
Finance
new
Denver
Project Mgmt
new
Denver
Project Mgmt
new
Denver
Operations
new
Denver
Finance
new
Denver
Operations
new
Denver
Project Mgmt
new
Denver
Developer
new
Denver
Finance
new
Denver
Sales
new
Denver
Finance
new
Denver
Data + Analytics
new
Denver
Operations
new
Denver
Finance
new
Denver
Operations
new
Denver
Developer
new
Denver
Developer
new
Denver
HR
new
Denver
Sales
new
Denver
Project Mgmt
new
Denver
Project Mgmt
new
Denver
Operations
new
Denver
Finance
new
Denver
Operations
new
Denver
Operations
new
Denver
Operations
new
Denver
Finance
new
Denver
HR
new
Denver
Internships
new
Denver
Data + Analytics
new
Denver
Developer
new
Denver
Finance
new
Denver
Data + Analytics
new
Denver
Developer
new
Denver
Operations
new
Denver
Developer
new
Denver
Operations
new
Denver