Payroll Onboarding at Gusto

| Greater Denver Area
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The Fulfillment (Health Benefits & Payroll Implementation) team is passionate about using innovative technology and service to elevate the payroll transfer and onboarding of small business owners and their employees to the Gusto platform. Each team member is a true owner and makes a tremendous impact every single day. As a core member of the payroll onboarding team, you’ll be responsible for setting up customer accounts to run payroll with Gusto while providing a delightful experience. You’ll put their minds at ease by guiding them through a complex process, providing timely information, and keeping all the moving parts running smoothly.
Here’s what you’ll do day-to-day:
  • You will assist, implement, and support customers at key moments in their payroll onboarding experience
  • You will complete new Gusto payroll account setup on behalf of the customer and serve as their go-to advocate
  • You will understand customer issues and partner with cross-functional teams to simplify and automate existing processes
  • You will serve as a thought partner to our sales team to ensure successful transfers
Here’s what we’re looking for:
  • 1+ years of client-facing or customer onboarding experience
  • Excellent written and oral communication skills: you thrive when working with customers
  • Passionate about developing efficient processes and driving results
  • Enjoy working collaboratively with many stakeholders across the company
  • Strong project management skills and attention to detail
Bonus points:
  • Experience with Salesforce
  • Payroll, tax, or compliance knowledge
About Gusto

Our customers come from all walks of life and so do we. We hire great people from a wide variety of backgrounds, not just because it's the right thing to do, but because it makes our company stronger. If you share our values and our enthusiasm for small businesses, you will find a home at Gusto.

Gusto is a modern, online people platform that helps small businesses take care of their teams. On top of full-service payroll, Gusto offers health insurance, 401(k)s, expert HR, and team management tools. Today, Gusto offices in Denver, San Francisco, and New York serve more than 100,000 businesses nationwide.

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Technology we use

  • Engineering
    • JavascriptLanguages
    • RubyLanguages
    • ReactLibraries
    • ReduxLibraries
    • Ruby on RailsFrameworks

Location

1201 16th St, Suite 350 , Denver, CO 80202

What are Gusto Perks + Benefits

Gusto Benefits Overview

We believe in taking care of you...

In order to do the best work of your life, it is important that you are valued and taken care of. At Gusto, we value our employees above all else and are committed to continually seeking out new ways to foster their well-being. Our values drive how we work and also how we design our benefits program.

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Child Care Benefits
Generous Parental Leave
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Diversity Program
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