Payments. Contract Review. Audits.
If that grabbed your attention, come grow with us!
Introductions first!
You-

• Are results-oriented and not afraid to jump into the deep end.
• Thrive working in a collaborative environment and enjoy helping others.
• Enjoy thinking outside the box to drive changes that will impact our industry.
• You love what you do, and it shows every day.

Us-

• We're leading our industry into the future by creating and shaping the future of Service Contracts and Claims Administration. We're developing systems from the ground up and will give you the opportunity to be a part of our quest for greatness.
• We offer the ability to pursue your fullest potential and never settle for second place in your quest to grow your career. You'll join an incredible team filled with smart, fun, passionate people who love making an impact.
• We believe in creative environments, progressive ideas and excellence in operational effectiveness.
• We love what we do.

What will you do in this role?
You will...

• Auditing and processing claim payments
• Run daily reports through WEX, enter bill/payment for WEX claim payments within QuickBooks for all Companies/Obligors and summarize weekly claims expense in Excel by Obligor
• Creating Customer/Repair Facility claim check payments within QuickBooks
• Resending failed credit card information through WEX
• Provide backup and coverage continuity when other Team Members are out (lunches, PTO, etc.)
• Other duties as assigned
• Provide high level of customer service
• Adhere to the attendance policy

What will you need to bring to the table in order to be successful in this role?

• High school diploma or general education degree (GED); minimum one year of bookkeeping and or call center customer service experience is preferred.
• To perform this job successfully, an individual should have knowledge of navigating the Internet; basic skills in Microsoft Word, Outlook and Excel; data entry experience.
• Perform basic mathematical computations
• remain calm and professional in stressful situations.
• be friendly, courteous, service-oriented and flexible and enjoy working with others, focusing on job knowledge and expertise in a helpful, supportive communication style, while being collaborative in a structured environment.
• Technical/analytical focused work with established systems, standards and procedures. Communication based on job knowledge and expertise.
• Be detail-oriented and work effectively under pressure, while meeting all applicable deadlines, working in a steady even pace to promote accuracy and quality of work, ensuring tasks are completed before new ones are begun.
• Resolve routine problems, using decision making within clearly defined job scope based on defined policies and procedures supported by management.
• Establish and maintain effective working relationships with internal and external organizations, groups, team members and individuals.

Why work for us? We are excited to provide:

• Competitive compensation package ranging from $18-22.00/hour
• Comprehensive benefits package
• Medical
• Dental
• Vision
• Short/Long Term Disability
• Life Insurance
• Flex Spending Account
• 401 (k) - company matches 4%
• Paid Time Off
• Floating Holidays
• Employee Assistance Program
• Voluntary Benefits
• Pet Insurance
• Life Insurance
• Wellness program
• Employee recognition program
• Satisfaction of work with a highly skilled team that makes a big impact company-wide
• Remote work environment

Job LocationThis role is 100% remote. However, American Auto Shield is only set up to hire employees in certain states. To be considered for this role, you will need to have permanent residence in one of the following states:

• Arizona
• Colorado
• Florida
• Michigan
• Indiana
• Kansas
• Kentucky
• Missouri
• Ohio
• Oklahoma
• Tennessee
• Texas
• Virginia