Pie Insurance
Denver, CO

Partner Success Manager at Pie Insurance

| Greater Denver Area
Sorry, this job was removed at 11:58 a.m. (MST) on Wednesday, July 10, 2019
Find out who's hiring in Colorado.
See all Operations jobs in Colorado
Your Mission
Establish Pie as the preeminent commercial insurance provider among small business owners by supporting the day-to-day partner management of Pie’s expanding partner network.
How You’ll Do It
A majority of Pie’s future premium is expected to come from distribution partners such as payroll companies, wholesale agents, and retail agents. As an extension of Pie, these distribution partners must operate with a customer first mentality and share Pie’s goal for disciplined profitable underwriting.
Working as part of the Business Development Team, the Partner Success Manager will be responsible for the day-to-day account management of Partners (both existing and new). This individual will assist in driving business with the partner channel through quote follow up, problem resolution, and act as the liaison between our partners and the Pie team.
Whether It’s Right For You
You will be joining our team in our Denver office. Everything we do is connected, but we each have different roles. We are a start-up. All hands and minds are needed.
This is a professional role. We expect you’ll have a minimum of 4+ years of total working experience, and at least 2 years experience in insurance (workers' compensation or other commercial insurance preferred). We expect you’ll have spent enough time in the commercial insurance network to make an immediate impact day one

The Day to Day

  • Own and initiate weekly status reports on open quoted business with Partners.
  • Follow up with Partners (daily and weekly) on quotes that have not been completed.
  • Act as the liaison between our Partners, Business Development, Underwriting, and other departments.
  • Resolve day-to-day issues and be able to solve problems for our Partner network.
  • Help with scheduling meetings and onboarding appointments with new partners.
  • Collect, organize, and upkeep paperwork and the correct documentation related to our Partner network.
  • Facilitate in the research and analysis of potential partners.
  • Assist in the constant improvement of business development, partner management, and onboarding processes.
  • Provide accurate reports to VP of Business Development and/or business Development Manager as needed.
  • Update and maintain accurate records in Salesforce and other systems as required.
  • Other duties as assigned.

The Right Stuff

  • Communication Skills. You have demonstrated interpersonal and influencing skills. We need someone who feels comfortable managing communication across multiple parties (Partners, Business Development, Underwriting, etc). 
  • We Hear You Smiling. You answer the phone with a smile, ready to handle whatever the Partner needs.
  • Detail Orientation. You can identify gaps in organization and will review your work, addressing the gaps and fixing errors with minimal direction.
  • Time Management. You have a sense of urgency and will act promptly when issues arise, or action is needed.
  • Follow Up. You will chase down leads and own weekly follow ups with our Partners. We need someone who is not afraid to chase down the answer. 
  • Process Driven. You enjoy finding the opportunities to create, automate and improve processes to ensure the best delivery of people services.
  • Prior Experience. Thorough understanding of insurance, preferably Workers’ Compensation.

Working at Pie

  • You expect to challenge others and to be challenged.
  • Your communication style is candid and compassionate.
  • You share your knowledge. We aren’t here to compete with one another; we are in it to win it, together.
  • You share our passion for the small business community. 

Why Pie
We're building Pie for the next generation of small businesses. Our team is on a mission to make workers’ compensation less expensive, simpler, and more transparent. Easy as pie, in fact.
Founded in 2017, Pie is a fast-growing insurtech startup with home offices in Washington, DC, and Denver, CO. Pie offers an incredible career opportunity where you can use your expertise to disrupt an industry and serve the SMB community. Invest your time doing meaningful work in a fast-paced environment where your contribution will have an immediate impact.
Pie, backed by trusted global insurer Sirius Group, continues to expand nationwide in 2019 as we scale our team and operations. Want a slice? In return for your commitment to us, you’ll get a piece of Pie in the form of stock options. At Pie, we’re invested in you, and you in us.

See More
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Where we are

1755 Blake St , Denver, CO 80202

Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • PythonLanguages
    • ReactLibraries
    • ReduxLibraries
    • MongoDBDatabases
Previous
Next

What are Pie Insurance Perks + Benefits

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
We provide up to 16 weeks of parental leave for the primary caretaker. Pie also provides 16 weeks of leave for the secondary caretaker.
Flexible Work Schedule
Pie provides employees with a flexible work schedule that includes Core hours.
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Return-to-work program post parental leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Generous PTO policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
We offer team members a parking subsidy.
Relocation Assistance
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within

An Insider's view of Pie Insurance

How does your team reward individual success?

Our Customer Care team rewards success by giving "snaps" in team and company slack channels. We like to verbally recognize people in our team meetings by giving them a shout out and telling them they are valuable to the team and are appreciated! It is important to also be conscious of how people like to be recognized and not put people "on blast".

Seika

Customer Success Working Team Lead

How do you collaborate with other teams in the company?

As a Sales Manager, I work closely with Underwriting & Customer Care on improving our processes to be more efficient from quote to issuance. With Marketing, I help with campaign initiatives to roll out to new and old prospects. I also connect with our UX & Product Teams to provide feedback on ways to enhance our online quote flow for our customers.

Marty

Inside Sales Manager

Jobs at Pie Insurance
9

All Jobs
All Jobs
Dev + Engineer
Operations
Sales
Tap to close

Claims Advocate

Pie Insurance
Greater Denver Area
4 days ago
+37
Serve as a point of contact for all our partner agents and customers to provide claims services to include: claims status, coverage verification, and loss run reports upon their request. Participate in interactions with the adjusters and claims partner representatives to drive the best claim outcome. Advocate to ensure that Pie has a leading claims customer experience. Support Pie’s efforts to gather data to better inform our decisions, reporting, and overall claims analytics and scorecards. Use this data to analyze, report, and inform on claims program trends, outliers, and performance to goals. Work collaboratively with Pie’s teams in Product, Underwriting, Engineering, Compliance, Sales and Customer Success representing the point of view of the claim experience. Seeking to continuously improve our claims operations, and looking at opportunities and gaps in claims service.

Senior Software Development Engineer in Test - (SDET)

Pie Insurance
Greater Denver Area
1 week ago
+37
As a Software Development Engineer in Test, you’ll be an instrumental member of Pie’s growing Engineering team. You will own and build quality solutions to support our large-scale backend systems and microservices. This will involve writing and using automation to consistently test code and get it ready for production. Cross-functional partnership will also be instrumental in this position: a good SDET will be the champion of quality within your team, ensuring quality-focused approaches from both development and product. You will work with various teams across the company to understand testing requirements and then execute these tests using automation.

Customer Success Associate

Pie Insurance
Greater Denver Area
1 week ago
+37
As a Customer Success Associate you’ll be an integral team member in guiding our customers through their workers compensation needs by responding quickly to our customers’ requests, resolving these concerns and striving to provide an experience that lives into our brand - “as easy as Pie.” A successful Customer Success Associate will be able to actively listen, seek to understand, find the answers, and guide our client’s through complex issues. Your confidence will shine through, and your communications (verbal, written, and otherwise) will build confidence and loyalty to Pie. 

Underwriter, Workers' Compensation

Pie Insurance
Greater Denver Area
1 week ago
+37
We are an insurtech company where smart people can see the impact of their work as we tackle meaningful problems together. We think it’s fun to disrupt an industry that has been slow to change. But we aren’t shaking things up for the sake of change, we’re here to solve big problems using technology and an innovative approach to improve how small business owners access insurance. Like our small business clients, we are a diverse team of builders,

Director of Engineering

Pie Insurance
Greater Denver Area
2 weeks ago
+37
In this position, you’ll be assisting the CTO to drive the technology vision of Pie Insurance, hiring and managing the team to deliver on this vision, and establishing and maintaining the appropriate procedures to support a culture of rapid development with confidence. You will be heavily involved in recruiting and mentoring the engineering team.

Software Development Engineer in Test - (SDET)

Pie Insurance
Greater Denver Area
2 weeks ago
+37
As a Software Development Engineer in Test, you’ll be an instrumental member of Pie’s growing Engineering team. You will own and build quality solutions to support our large-scale backend systems and microservices. This will involve writing and using automation to consistently test code and get it ready for production. Cross-functional partnership will also be instrumental in this position: a good SDET will be the champion of quality within your team, ensuring quality-focused approaches from both development and product. You will work with various teams across the company to understand testing requirements and then execute these tests using automation.

Underwriting Associate

Pie Insurance
Greater Denver Area
2 weeks ago
+37
As we grow and scale our young business, our team is evolving our underwriting guidelines and processes, finding and achieving new efficiencies every day. This evolution demands flexibility in our thinking and a constant, pragmatic refinement in how we interact with our customers and evaluate their businesses. To be successful in this role, we balance a service orientation with a closing mentality, evaluating the risk of our customers’ businesses while building a robust portfolio.

National Accounts Manager

Pie Insurance
Greater Denver Area
3 weeks ago
+37
As a business development manager focused on national accounts you will be responsible for building and managing our distribution partner network that has a national presence. The role is accountable for the identification and development of new partnerships while managing and strengthening existing relationships. This is an exciting opportunity to come into a commercial insurance provider that is disrupting insurance for small business.

Senior IT Support Engineer

Pie Insurance
Greater Denver Area
3 weeks ago
+37
We are looking for an IT Support Engineer to join our team in Denver. This role is responsible for establishing best in class information technology practices that will ensure Pie employees have the tools and technologies they need to set them up for success. This individual will be instrumental in our ability to scale our systems and technologies to meet the needs of our employees.