Operations Coordinator

| Greater Denver Area
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WHO WE ARE

Maxwell was founded in 2015 by homebuyers who were shocked by the complexity of the mortgage process for borrowers and lending teams alike. Today, our digital mortgage platform powers hundreds of mortgage lending institutions nationwide, from non-depository mortgage banks, to credit unions, to brokers, to community banks. We work to make them, and all of their employees, the real heroes who enable homeowners to achieve the American Dream. And we’re just getting started.

WHAT WE EXPECT OF YOU...

The Operations Coordinator will have the ability to balance and influence multiple competing priorities and is responsible for the coordination of multiple operational activities within the Lender Solutions organization. The role requires someone who can connect work across teams. You will be trusted and know how to get things done.

WHAT YOU'LL BE DOING

  • Assist with the on-boarding of new employees; this position is critical in welcoming new employees, answering their questions, and ensuring that all technical components are configured properly.
  • Partner with the HR/People organization to support recruiting, staffing, onboarding, and day-to-day operations.
  • Order equipment for remote new hires; schedule and organize the return of equipment from past employees.
  • Manage MLS people systems keeping everything updated and accurate. (Deputy, Google Groups, Client vacation sheets, and any newly launched systems)
  • Promote adoption of new systems and tools after they’re launched in the organization.
  • Assist Mortgage Operations Directors with revising resumes for clients.
  • Develop a deep understanding of critical components of the business and key partnerships, in order to provide strategic support to the Lender Solutions leadership team.
  • Take on ad-hoc projects as they arise based on interest in learning and as time permits.

IDEALLY YOU'LL HAVE

  • Orientation toward customer service.
  • Work proactively to complete tasks, think outside the box and exercise self-discipline on meeting deadlines.
  • Take pride in your work and be a team player.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal, negotiation, and conflict resolution skills.
  • Excellent organizational skills and attention to detail.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Strong analytical and problem-solving skills.
  • Ability to act with integrity, professionalism, and confidentiality.

Compensation for this role is between $50,000-$60,000

WHAT WE OFFER YOU

An opportunity to be part of an agile team of thinkers and doers who are driven, collaborative, and authentic. We celebrate diversity and are committed to creating an inclusive environment for all employees. You play a key role in shaping our incredible company and culture. Some of our benefits include:

Competitive pay and meaningful equity as an employee at a fast-growing, venture-backed software company. We want you to participate and make decisions as an owner with our future in mind

A 401(k) and top-tier insurance plans to select from along with a FSA and HSA where you can set aside pre-tax money for out-of-pocket medical expenses

15 days of vacation time plus sick days, all 10 major holidays, and 1 floating holiday for your birthday, religious holiday, or other special day of your choice

Up to 2 paid days off each year to volunteer at the charity of your choice

Maxwell is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status

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Location

Due to Covid, we are currently working fully remote

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