Operations Associate at Signpost

| Greater Denver Area
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As an operations associate, you’ll be joining a small but mighty team responsible for ensuring the entire business is running smoothly, and will be a critical part of our future success. The operations team takes on everything from our lead strategy to day-to-day reporting, and vendor management. If working (often quietly in the background) on enabling your teammates and always solving for the health of the business, sounds like you, then we’re excited to meet you!

The day to day of the Operations Associate role will focus on the day to day running of the sales and CS team and will include managing the daily and weekly reporting that allows these teams to run. Basic excel skills are a must, and any experience with Salesforce, SQL, and Tableau are a plus. You’ll work closely with the entire operations team and the role will report to our Director of Operations. 

What we’re looking for:

  • Someone who is willing to take on any task to help the team
  • Someone who thrives off of team success more than individual recognition
  • Someone with moderate excel skills and wants to learn more
  • Someone who is ready to learn the keys to running a SaaS company and wants to be a part of solving hard problems
  • Someone who cares about the details and doesn’t mind double checking their work
  • Someone who will bring energy to a growing team 

What we offer:

  • A best-in-class product that makes small businesses more successful every day
  • Competitive salary, benefits and flexible PTO
  • Professional growth and development opportunities
  • A great place to build a career in operations where you can make an impact
  • A team based environment with some fun perks like ping pong, a keg in the office and team events
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • jQueryLibraries
    • JSFFrameworks
    • ElasticSearchDatabases
    • Google AnalyticsAnalytics
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MailChimpEmail
    • MarketoLead Gen

Location

Our office is located on the Lodo/Rhino border. We're 2 blocks from Coors Field & walking distance to tons of bars & restaurants. Bike riders welcome!

An Insider's view of Signpost

What does your typical day look like?

I start my work day around 7:20 am and filling up a cup of coffee. The Denver office starts with a huddle between all teams and talk about the sales we made the day before & goals for the day to focus on. Then around 8 we hit the phones. At Signpost, you have complete liberty on how the day spent is best for you. Come in every day ready to hustle!

Levi Orlady

Sr. Franchise Relationship Manager

What is your vision for the company?

I want to help people take their careers to the next level, whether it's your first job or third leadership role, and make sure you have the tools and support to do it. All I ask is that you work hard and focus on getting better every day. When everyone does that, you end up with an office full of pure talent, driven to the same goal.

Rich Morgan

VP of SMB Sales

How do your team's ideas influence the company's direction?

"The Customer Support team works to collect and utilize customer feedback in order to drive customer-forward changes that improve the Signpost product and experience. We focus on providing educational tools and support to help Signpost users become confident in using the Signpost platform to communicate with their clients and grow their business."

Jeffrey

Customer Support Representative

What are Signpost Perks + Benefits

Signpost Benefits Overview

Great Team Culture
Fun Happy Hours
Playing ping pong (preferably possessing a fierce need to win)
Flexible Vacation/ Time Off Policy
Weekly Catered Breakfast
We believe a healthy employee is a happy employee! Signpost offers competitive health, dental, and vision benefits for both employees and their dependents
Stock options

Culture
Volunteer in local community
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Remote Work Program
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
Some Meals Provided
Happy Hours
Professional Development Benefits
Job Training & Conferences
Acme Co. offers employees professional development opportunities like Onsite training courses.
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks

Additional Perks + Benefits

Endless snacks and Bagel/Burrito Tuesday. Kegerator filled with your choice of beer. Uncapped commission structure, incredible benefits and start-up equity. Top 10% performers are invited on all expenses paid island vacation. Win weekly and monthly prizes including TV’s, gift cards, and cash.

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