Here at Travelers Haven, we empower people to feel at home anywhere their lives take them. We are a full-service housing firm that helps individuals, businesses and organizations with traveling professionals find housing that works for them. We combine industry-leading software and inspired minds to connect thousands of traveling professionals to find housing that meets all their individual needs.

Together We Thrive. We hire talented people that thrive in a fast-paced, high-growth environment, where every day brings a new challenge. Imagine a place without red tape, decisions are made, and your voice is heard. You are quickly able to see your hard work take root and impact is made. You are passionate, ambitious, and determined for success. If you've been searching for an opportunity to help shape the future of corporate housing, we want to talk to you! Come thrive with us.

Hiring rate/range: $52,000 - $54,000 annually, eligible for a variable incentive bonus at an annual target of 10% of annual salary

Actual compensation offer to candidate may vary from posted hiring range based upon geographic location, work experience, education, and/or skill level. The pay ratio between base and target incentive (if applicable) will be finalized at offer.

Vaccine Requirement: Travelers Haven is considered a “Contractor” under the Safer Federal Workforce Task Force’s COVID-19 Workplace Safety Guidance for Federal Contractors and Subcontractors. As such, all employees are required by Federal mandate to be fully vaccinated for COVID-19. Exemptions from this requirement may be available for those with a disability (including medical conditions) or a sincerely held religious belief, practice, or observance.

Work Location: Denver, CO. Our office is open, and we require all staff to be in the office a minimum 2 days per week. Our Office Operations Manager will be expected to be in the office 3-4 days per week due to the nature of the role and responsibilities.

Summary/Objective:

The Office Operations Manager provides overall operational support for the company in various facility, administrative, and IT duties to maintain an efficient and well-run office environment. This person has a very welcoming disposition and a winning attitude. They will be engaging and supportive with all internal team members, office guests, and external vendors.

This exciting role requires superior attention to detail, the ability to meet tight deadlines, great organizational skills, and the ability to juggle multiple critical requests. A high level of integrity and discretion in handling confidential information, and professionalism in dealing with senior professionals inside and outside the company is important. The Office Operations Manager is strong at working independently and is highly adaptable in an extremely fast-paced and quickly growing company.

Essential Functions:

• Proactive maintenance in office to ensure our office space is stocked, clean, and well organized
• Support HR with onboarding new hires and contractors by configuring IT accounts and equipment and setting up workstations
• Responsible for developing and implementing office policies by setting up procedures and standards to guide the operation of the office
• Manage Tier 1 & 2 IT helpdesk support for operations continuity
• Work with the building management with any facilities related inquiries and requests
• Track office expenses, analyze operational costs, and provide recommendations for efficiencies
• Audit company vendor invoices and negotiate pricing and service contracts
• Manage office inventory and responsible for all ordering including food and catering, IT, supplies, office furniture, etc.
• Provides a full range of administrative support services while maintaining strict confidentiality at all times.
• Organize, execute, and assist with team activities (staff meeting agendas, all-hands meetings, off-sites, and team social events)
• Promote a fun office culture by planning company social events, quarterly townhalls, etc.

Competency:

• Excellent organizational skills, including the ability to multi-task and adjust priorities accordingly.
• Discretion regarding sensitive and confidential information.
• Ability to work under pressure and handle multiple projects and deadlines.
• Must be flexible in order to meet both challenging and changing deadlines or priorities.
• Prioritizes work daily to ensure objectives are met in an expeditious manner.
• Must be able to exercise initiative, independent judgment and accountability for various processes and programs.
• Must be able to stand, walk, squat, kneel for up to 8 hours per day*
• Must be able to lift up to 30 pounds*
• Must be able to use a computer, keyboard, and mouse for up to 8 hours per day*

*Essential functions may be performed with or without reasonable accommodation

Required Education & Experience:

• Bachelor's Degree or equivalent work experience required
• 3+ years of experience in an Office Manager role supporting 100 – 200 associates, with a minimum of three years in an Administrative capacity (reporting to director level or above) required (may consider combined education and work experience)
• 1+ years of experience with IT hardware set-up and Tier 1 helpdesk troubleshooting preferred
• 1+ year of facilities management experience preferred 
• Proficient with Microsoft Office and intermediate to advanced Excel user 
• Proficient user of Outlook, Word, PowerPoint and Excel.

Travel:

• Local travel for office-related errands; the Office Operations Manager will be expected to have their own reliable transportation

Supervisory Responsibilities: None

EEO Statement:
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, marital status, family status, pregnancy, or other legally protected status (collectively, protected statuses). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.

Disclaimer:
The above job definition information has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. Job duties and responsibilities are subject to change based on changing business needs and conditions.

We recognize that financial rewards and great benefits are important aspects of an ideal job. Here’s what we offer:

• Unlimited Vacation
• Paid sick leave
• Paid holidays
• Medical, dental, vision & supplemental insurance
• 401k plan & company match
• Equity in the form of stock options after 1 year of employment
• Unpaid flex time
• Life Insurance
• On-site gym
• Employee Assistance Program
• Deeply discounted hotel rates
• Regular team-building events and outings
• Flavored sparkling water on tap
• Arcade games, golf simulator, and more
• Collaborative workspaces with adjustable sit-stand desks
• Breathtaking views of the Rocky Mountains and Downtown Denver
• Company Paid Covered Parking