About Alto

Healthcare is complicated. But it doesn't have to be. Alto's mission is to fulfill medicine's true purpose—to improve the quality of life for everyone who needs it. We are a modern pharmacy changing the way people manage and fill their prescriptions with a patient-centric, technology-driven online pharmacy. Alto provides same-day, free delivery, seven days a week for prescriptions. More importantly, we offer cost transparency, personalized mobile support, and real-time coordination with doctors and insurance companies. 

Getting medicine to everyone who needs it involves a dizzying number of moving parts. We aim to make every aspect of that experience as safe, seamless, and delightful as humanly possible. That's why we're committed to fixing a broken pharmacy industry and enhancing the quality of life for others.

We recently raised our Series C, surpassed 300 employees across four locations, and are on track to achieve $1B ARR by the end of 2020. Our journey is just beginning, and we welcome you to join us in building a better pharmacy experience for all who need it, everywhere.

Description

As the Office Manager at our Denver office, you will set the tone and play a huge role in our office culture. Here at Alto, we use advanced technology and human empathy to improve a broken pharmacy industry into the modern era, and to make high-quality healthcare accessible to all. As the Office Manager, you will have the opportunity to ensure our employees have everything they need to successfully serve our patients and do their jobs. Our mission at Alto is to be the world’s most patient-centric pharmacy, where patients receive the care they deserve. We are building the best pharmacy for everybody, everywhere.

As the Alto Office Manager, you are passionate about providing outstanding service and have the desire to shape the future of pharmacy. You are hungry and eager to dive right in. You are well-organized, friendly, and have a great attitude! You are not afraid to do things differently and to push yourself to think outside of the box. You are excited by ambiguity. You are scrappy and resourceful, and view mistakes as an opportunity to go above and beyond to wow our employees.

 Projects and Responsibilities of the Office Manager:

• You will assist in ensuring our office/pharmacy is compliant for pharmacy audits and with state laws
• You will engage, manage and direct vendors delivering services to the office 
• You will support coordination and workplace services onboarding sessions for new hires
• You will manage incoming and outgoing mail and deliveries
• You will manage and own our internal ticketing system by responding to tickets and ensure timely service to Altoids
• You will own the condition of the office at all times, making sure it is always tidy, professional, presentable and clutter-free
• You will be Alto’s liason with property management and all office service providers to keep the office in pristine condition at all times (internet, electricity, cleaning, maintenance, etc.)
• You will plan company happiness events including: birthdays, anniversaries, recognition and celebrations, team bonding activities and team offsites
• You will help ensure the office is engaged and connected to company All Hands Meetings
• You will support office-wide communications when necessary including inclement weather
• You will manage our snack program and other workplace supplies

You are an ideal candidate if you:

• Have 3+ years of relevant experience
• Are proficient in G Suite (Gmail, Drive, Groups)
• Will take ownership, are scrappy, and excited to build an office from the ground up
• Have strong and clear verbal and written communication skills
• Thrive in a dynamic fast-paced environment where you own your role from start to finish, and make decisions quickly and independently based upon established guidelines and workplace policies
• Believe in Alto’s mission and our company values!

It is a plus if you:

• Mac experience 
• Event management

Alto Pharmacy is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, genetic information, age, disability, veteran status, or any other legally protected basis.