Office Coordinator

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Title: Office Coordinator

Reports to: Director of Executive Operations

Help shape the future of how people experience the digital world from our exciting Downtown Denver office. You’ll be at the forefront of an exciting shift in how companies use mobile data to attract, authenticate and engage their customers.

We’re actively looking to add exceptional people to our team who align with how we envision ourselves culturally and professionally. As a lens to how outsiders see Payfone, you will represent a team of people who love what they do and who they work with.

Position Summary

We’re looking for someone to be the first point of contact for our growing office. This role will be a mix of receptionist and office support. The person in this role is generally the first person that people meet when they come into the office. As such, someone who enjoys engaging with new people is imperative. You will interface with people of all levels – from the handymen who work in our office building to venture capitalists who serve on our Board of Directors. There is plenty of opportunity to learn our business as we are a fast-growing fintech company.

Responsibilities

As a member of the Operations & Admin team, the Office Coordinator will:

  • Be the face of the company, greeting guests and ensuring office security procedures such as sign in and sign out requirements are followed.
  • Manage ordering and inventory of office, kitchen, and pantry supplies/snacks.
  • Help schedule and facilitate meetings, including securing meeting space, providing video/phone conference options as necessary, setting up snacks, meals and refreshments when needed.
  • Provide administrative support and facilitate cross-functional interactions between departments, building management, and outside vendors.
  • Coordinate various tasks, events, and activities to ensure office operations run smoothly.
  • Maintain tidiness of shared office spaces – kitchen, refrigerator, pantry and conference rooms, by doing a morning walk through and ad hoc checks throughout the day
  • Ensure new hire onboarding is complete and desks are set up before the start date.
  • Work to promote and live the One Payfone culture and employee experience.
  • Assist with company wide initiatives around employee engagement such as lunch & learns and learning & development sessions.
  • Assist with ad hoc projects as necessary.

Education & Experience

  • Associate college degree or higher level of education.
  • Minimum of 2+ years of admin/office management experience.
  • Must be comfortable in a fast-paced, ever changing environment.
  • Must work well under pressure.
  • A self started, with ability to anticipate and address issues/tasks without prompting.
  • A multitasker, with ability to manage multiple projects as while ensuring the day to day responsibilities are covered.

Compensation

A compensation package composed of a base (40K - 45K) salary and equity will be structured to attract a uniquely qualified candidate. Excellent health benefits are included. No sponsorship will be provided.

About Payfone

In today’s business world, a few bad actors can force businesses to treat all customers with suspicion. This leads to client and employee frustration, higher operating costs and lower revenue.

Payfone delivers seamless, non-intrusive verification using each mobile phone’s inherent identity to provide top-tier protection for businesses and their customers.

Remove friction and drive user engagement with Payfone Instant Trust. It’s the best way to enhance the customer experience while lowering risk, friction and fraud.

This position description should not be considered the final description of the position. It should be assumed that we would, to some extent, structure responsibilities in accordance with the successful candidate’s capabilities and changing business conditions.

 

Payfone is an equal opportunity employer committed to providing equal employment opportunity for all people regardless of race, color, religion, gender or sexual orientation, age, marital status, national origin, citizenship status, disability, veteran status or other personal characteristics.

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Technology we use

  • Engineering
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • RLanguages
    • ScalaLanguages
    • SqlLanguages
    • react Languages
    • SpringFrameworks
    • AsteriskFrameworks
    • Luigi Frameworks
    • DB2Databases
    • MongoDBDatabases
    • MySQLDatabases
    • OracleDatabases
    • RedisDatabases
    • Dynamo DBDatabases

Location

Our teams are currently working remotely at the moment for both our Denver and New York locations.

An Insider's view of Prove

What are some social events your company does?

I love participating in social events at Prove and there are many opportunities to gather socially – from team and office happy hours to our annual holiday. The Chicago office recently took a dinner cruise on the Chicago River! There is also a book club that meets regularly and – my favorite – a Slack channel to share pictures of our pets.

Jennie

Manager, Production Operations

How has your career grown since starting at the company?

I'm constantly challenged to think outside the box. The complexity of our products creates an environment where the projects I'm working on require that I switch between several skills from documentation to data analysis and research. It couldn't get any better! I have a wider and deeper understanding of how a tech company operates.

Moses

Product Owner

How do you empower your team to be more creative?

I provide direction when needed, instill self-direction, and team collaboration. If the team identifies a gap in our product I ask the team how they would solve the problem. This enables them to take the initiative and brainstorm. However at the end of the day, we are a team, and team culture and innovation is what drives creativity.

Crystal

Director of Product Management

What makes someone successful on your team?

To be successful on our team you have to be willing to learn, have passion, and be a team player. I'm never afraid of asking questions because my teammates are so supportive and willing to help. We are all working towards a common goal, helping provide the best security and authentication for our clients!

Xian

Software Engineer

What are Prove Perks + Benefits

Prove Benefits Overview

Prove is proud to be an organization that keeps people safe and secure not only digitally with our solutions, but also internally with how we support and care for our employees. We offer a wide range of compensation & benefits programs that support Provers and their loved ones.

Culture
Volunteer in local community
Partners with nonprofits
Open door policy
OKR operational model
Open office floor plan
Quarterly engagement surveys
Hybrid work model
In-person revenue kickoff
President's club
Diversity
Highly diverse management team
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Prove employees can contribute up to $2700 annually to their FSA.
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Discount through Fetch
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Prove provides employees with a 401(k) matching plan managed by Principal.
Company equity
Performance bonus
Child Care & Parental Leave Benefits
Childcare benefits
Dependent Care FSA
Generous parental leave
Family medical leave
Fertility benefits
Through insurance
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Flexible time off
Bereavement leave benefits
Office Perks
Commuter benefits
Company-sponsored outings
Free daily meals
Grubhub credit when in office
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Fitness stipend
Through Gympass or Wellbeing Reimbursement
Mother's room
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within
Mentorship program
Virtual coaching services

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