Office Assistant

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Our office is growing rapidly and we need an Office Assistant who will play a key role in supporting our employees with the tools necessary to complete their work and keep our office fun and exciting! You'll be responsible for a range of tasks, including greeting guests coming to visit the office, assisting in creating an office budget and procedures, ordering and organizing products and supplies, planning special events -- both on- and off-site -- for the team, etc. If you are interested in joining a winning company and an office team with global reach, look no further!

The mission of the Office Assistant is to ensure the smooth daily operations of our Denver office as well as providing ad-hoc administrative/office assistance to our Melbourne office. We are looking for a highly organized, motivated professional ready for the challenges of building structure and ensuring a fun, smooth and functional office environment for an extremely fast-paced and dynamic organization.

Your Role:

  • You will be the face of the office, warmly greeting guests and employees alike, assisting with appointments as needed
  • Function as the go-to Trustie for all daily office needs
  • Coordinate weekly catered lunches and keeping our kitchen fully stocked with snacks and drinks
  • Plan company-sponsored team outings, happy hours, holiday parties, and other fun office gatherings, some in collaboration with the US Office team
  • Ensure proper stock and functionality of all office supplies, furniture, and equipment
  • Serve as “Team Captain” for any Social Leagues (includes registration, sending out calendar invites, making sure we have enough participants, and other relevant responsibilities)
  • Work with other US Office team members to develop an office budget and manage vendor relationships and negotiations in order to stay within the budget
  • Manage the relationship with the building operator, and ensure timely communication of all issues
  • Establish protocols for office operations and maintain a clean and comfortable office area, gently encouraging all employees to do the same

Desired Skills and Experience:

  • BA/BS Degree
  • Some experience in an office role or in hospitality industry is helpful
  • The ideal candidate is extremely service-minded, highly organized, detail-oriented, flexible, friendly and proactive
  • Experience coordinating and managing multiple vendors is a plus
  • Ability to prioritize and manage multiple projects simultaneously
  • Ability to work under pressure in a fast-paced environment

We Offer:

  • The opportunity to be a key player at a rapidly expanding global technology company
  • The opportunity to influence your tasks and responsibilities and growth path as your role and the office grows
  • On-the-job training and potential for fast-track to promotion
  • Unlimited snacks, lunch on Friday, bagel breakfast on Monday
  • Frequent Social Clubs and sponsored activities

Check out our office on The Muse!

About Trustpilot

Trustpilot is an online review-driven community and platform that builds relationships between consumers and businesses. Launched in 2007, Trustpilot has seen demand for its service rapidly increase, now providing over 140,000 businesses with TrustScores based on more than 22 million reviews. Trustpilot operates in 65 countries, with offices in the UK, US, Denmark, Germany, Australia and Lithuania. Enabling businesses to engage with customers directly, Trustpilot invites shoppers to provide reviews of their experiences, allowing for a more open conversation about business improvements based on personal feedback.

Trustpilot is a global company and our data practices are designed to ensure that your personally identifiable information is appropriately protected. Please note that your personal information will be transferred, accessed and stored globally as necessary for the uses and disclosures stated in our Privacy Policy.

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Technology we use

  • Sales & Marketing
  • People Operations
    • HubSpotCRM
    • SalesforceCRM
    • SlackCollaboration
    • ZoomCollaboration

Location

Located in the heart of RiNo, our office is a vibrant hub surrounded by an explosion of colorful street murals that define the district's artistic spirit. Steps away, you'll find eclectic breweries crafting unique flavors, and some of Denver's best restaurants offering diverse culinary delights.

An Insider's view of Trustpilot

What's something quirky about your company?

Something quirky about our company is definitely my team! Trustpilot may be the only review website with a team dedicated to ensuring genuine feedback is staying online. We never remove reviews just because they’re negative or because the company doesn’t agree with them.

I love that my team is directly tied to upholding the mission of the company.

Tyler

Content Integrity Team Lead

What projects are you most excited about?

As a Customer Success Manager at Trustpilot, my typical day consists of customer meetings and outreach, analyzing and compiling review data, prospecting for upsell opportunities, and helping my customers get the most out of their subscriptions. I have an amazing manager and team who support and celebrate one another!

Marcello

Customer Success Manager

How has your career grown since starting at the company?

I joined Trustpilot in 2019 as a Mid-market Account Executive, and after one year I was promoted to Senior Account Executive. Six months into this role I was promoted again to a Key Account Executive. After being in an independent contributor role for 3 years, I am now a team lead where I mentor others and take on more management responsibilities.

Alessandra

Team Lead, Key Account Executive

What does your typical day look like?

In my day-to-day role I answer emails and handle various requests from both internal teams and external customers, educating and ensuring that the Trustpilot guidelines are being met. Also, my days are filled with training and meetings so that I can stay on top of things.

Nicole

Content Integrity

What are Trustpilot Perks + Benefits

Culture
Partners with nonprofits
Trustpilot partners with The Women's Bean Project, a local non-profit organization with the mission to change women’s lives by providing stepping stones to self-sufficiency through social enterprise
Open office floor plan
Diversity
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Mental health benefits
Headspace app
Financial & Retirement
401(K)
401(K) matching
Performance bonus
Child Care & Parental Leave Benefits
Generous parental leave
Vacation & Time Off Benefits
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
Company-sponsored outings
Free snacks and drinks
Some meals provided
Company-sponsored happy hours
Onsite office parking
Onsite gym
Professional Development Benefits
Job training & conferences
Lunch and learns
Promote from within

Additional Perks + Benefits

Opportunities to visit our other offices, including internationally. Ongoing training and development across all departments. Catered lunches on Fridays and towards the end of each month, cold brew and beer on tap. Snacks and bagels on Mondays. Internal promotion track, happy hours and office events.

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