Nurse Concierge- Part Time

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Job Title: Nurse Concierge

Location: Remote

Function: Candidate/Clinician Engagement

Position Type: Part-Time 

Position Level: Mid/Junior

Travel: Minimum travel may be required


Vivian is the largest Healthcare recruitment marketplace for Clinicians with a mission to empower every healthcare professional to find the perfect job opportunity, faster and easier than ever before. We’re transforming hiring and recruiting in healthcare through operating a high and positive impact business. Our team strives to efficiently and cost effectively match the right talent to the right jobs in the healthcare sector, ultimately reducing healthcare costs and improving patient care across the US.

We empower nurses and other healthcare professionals across the country by giving them unprecedented access to honest, transparent, and real-time information to aid them in their job search and connect candidates to the highest paying, most relevant travel healthcare jobs in the country. 

Our goal is to empower healthcare professionals to find the best jobs that fits their needs and to help healthcare employers find great talent quickly and easily. The Vivian Health platform enables staffing agencies and healthcare employers to find relevant talent, communicate more efficiently with candidates, and make better hiring decisions, ultimately enabling them to serve patients more safely and effectively.

THE OPPORTUNITY

The Nurse Concierge role is designed to support our candidate population at Vivian Health. This individual will bring a clinical approach to our team and technology with an emphasis on quality. You will be vetting candidates and matching their experience and skill-set to job requirements with the intention of providing our Health Systems with top talent. You will serve as the primary advocates for healthcare professionals exploring new careers with Vivian. You will be responsible for engaging our talent pool of nurses and helping them position themselves to employers so they can find the right opportunities and grow their careers. You will engage over multiple channels including Vivian chat, email, text and phone calls. You will master our technology platform and solicit customer feedback to help us provide the best candidate hiring experience in the industry. Your goal: to deliver an unmatched experience for healthcare professionals using Vivian while helping us build out processes to support our growing community.


THE TEAM

Vivian Health is composed of a diverse, rapidly growing team. The Nurse Concierge team is responsible for playing a hands on role with healthcare professionals on our platform. You will collaborate cross-functionally with Product, Sales, and Design to craft a first-class clinical experience for our users.

THE SKILL SET

  • You are a quick learner, organized and able to prioritize / manage different projects and tasks
  • You are passionate about helping healthcare professionals realize positive career outcomes.
  • You are comfortable talking through career development as well as troubleshooting technology questions/inquiries.
  • You are willing to jump in where necessary for the overall benefit of the team
  • You have basic knowledge of Google and/or Microsoft based applications (Google Docs/Microsoft Word, Google Sheets/Microsoft Excel, Google Slides/Microsoft Powerpoint)
  • You have an interest in healthcare and are knowledgeable when it comes to healthcare specific terminology
  • Active Registered Nursing (RN) License
  • Graduate with Bachelor of Science in Nursing (B.S.N) from accredited school of nursing required


BENEFITS & PERKS

  • Comprehensive Health Insurance Plans including HSA and FSA Options
  • Pet Insurance
  • Flexible Time Off
  • 401K Retirement Savings Plan with Generous Employer Match
  • Access to Corporate Discount Program
  • Pre-tax Commuter Benefit Plan


Vivian Health is proud to be an Equal Opportunity Employer. We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, pregnancy, sexual orientation, or any other characteristic protected by law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • NodeJSLanguages
    • React NativeLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • FigmaDesign
    • NotionManagement
    • WordpressCMS
    • SalesforceCRM
    • BrazeEmail

Location

Vivian Heath's Denver office currently sits in a WeWork in the RiNo neighborhood close to restaurants and several breweries. Close I-70 and Lightrail.

An Insider's view of Vivian Health

What’s the vibe like in the office?

Each office certainly has its own vibe, with Denver leading the way on being more active and outdoorsy of the bunch. We're very flexible with our schedules and work hours. Whether working from a nearby biergarten or in the office, we're driving to support our healthcare community!

Asi Behar

Head of Design

What projects are you most excited about?

I’m generally excited about anything we’re doing to get more users on the platform and placed in jobs considering the state of the world right now. Every application we facilitate is someone we’re activating to help the country face the ongoing crisis with COVID-19 in one way or another.

Travis Tucker

Lead Mobile Engineer

How does the company support your career growth?

At Vivian, I feel like my preference for what I’d like to work on is taken into account by the product and engineering team and aligned as best as possible with the company’s goals so that there’s clear opportunities for career growth. Additionally the engineering team is pretty self motivated to constantly improve our general engineering approach

Brandon Phillips

Senior Software Engineer

What are Vivian Health Perks + Benefits

Culture
Open door policy
OKR operational model
Team based strategic planning
Open office floor plan
Flexible work schedule
NurseFly provides employees with a flexible work schedule that includes Core hours, Flexible start and end times.
Remote work program
Diversity
Documented equal pay policy
Mandated unconscious bias training
Hiring practices that promote diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Wellness programs
Mental health benefits
Financial & Retirement
401(K)
401(K) matching
Company equity
Performance bonus
Charitable contribution matching
Child Care & Parental Leave Benefits
Childcare benefits
Generous parental leave
Family medical leave
Vacation & Time Off Benefits
Unlimited vacation policy
Generous PTO
Paid volunteer time
Paid holidays
Paid sick days
Office Perks
Commuter benefits
NurseFly offers pre-tax commuter benefits for all employees.
Company-sponsored outings
Company-sponsored happy hours
Home-office stipend for remote employees
Onsite gym
Professional Development Benefits
Job training & conferences
NurseFly offers employees professional development opportunities like the ability to attend job related conferences and seminars.
Promote from within
Mentorship program
Continuing education stipend
Continuing education available during work hours

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