NetSuite Administrator I at Vertafore

| Greater Denver Area
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$60,000-$70,000

Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.

Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.

Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.

We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.

The Vertafore Netsuite Administrator I is an opportunity for someone who is detail oriented, has a basic knowledge of accounting fundamentals, and a strong curiosity for solving problems through technology. The candidate will work within a team of other Netsuite and Salesforce professionals, focused on maintaining and enhancing the existing Vertafore Netsuite instance. 

Daily Requirements and Responsibilities:

This position will entail the following roles and responsibilities:

  • Actively participate in daily "Scrum" meetings to collaborate on work assignments. 

  • Perform and manage the execution of our monthly billing process. 

  • Monitor and proactively work issues found on our "ticket queue" of open issues. 

  • Serve as a point of contact for NetSuite application support, escalating to Netsuite customer support as necessary.

  • Follow and improve upon, existing internal process documentation. 

  • Serve as a "QA" resource to validate system changes made by your peers.

  • Be willing to work in a structured "change release" environment; we are operating under the rules of SOX. 

  • Embrace managing your work tasks through a ticketing system (versus email inbox.) 

  • Be accountable to completing collaboratively-assigned tasks on a bi-weekly (sprint) schedule. 

  • Create and enhance Netsuite searches and reports as needed. 

  • Suggest and implement Netsuite system modifications within the framework of our business requirements and change review environment. 

  • Strive to become an internal expert in one or more broad aspects of our Netsuite system which spans across A/R, A/P, P2P, Revenue, Professional Services and Accounting. 

  • Communicate and collaborate with other team resources and stakeholders regarding status, technical issues, and creative solutions 

 

 

Essential skills required for this position: 

  • Attentive to details. 

  • Process oriented. 

  • Driven by a Customer service ethos. 

  • Strong analytical capabilities coupled with business acumen needed to proactively solve problems facing the organization. 

  • Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment. (Zoom Calls WITH video, face-to-face) 

  • Self-motivated individual who can work with limited direction, while keeping key constituents apprised of project status, and ability to grasp concepts quickly. 

  • A demonstrated acumen and curiosity for using technology to solve business problems. 

Ideal skills: 

  • Prior experience with Netsuite customizations, including (but not limited to) Custom Fields, Workflows, SuiteScript, User Roles and Dashboards. 

  • Strong experience with creating Netsuite saved searches, financial reports and/or Analytics datasets and workbooks.

  • Familiarity with areas covering ERP (GL, Financials, Banking, Payables, and Receivables), CRM (Life cycle from Lead to Quote to order, Marketing to ROI), Electronic Funds Transactions, and Fixed Asset 

  • Prior experience managing Celigo or Talend 

  • Prior experience managing DOMO 

  • Prior experience using ServiceNow 

  • Prior experience with any of the following Netsuite related technologies: PurchaseOrders, Billing Operations, SRP, ARM, VendorBills, Zone Advanced Billing, SquareWorks, Mavenlink, Nolan Bank Reconciliation, Cybersource 

  • Prior experience working in a "Scrum" environment 

Additional Requirements and Details:

  • Travel required up to 10% of the time. 

  • Located and working from an office location (once it is safe to do so).

  • Occasional lifting and/or moving up to 10 pounds.

  • Frequent repetitive hand and arm movements required to operate a computer.

  • Specific vision abilities required by this job include close vision (working on a computer, etc.). 

  • Frequent sitting and/or standing.

Vertafore is a drug free workplace and conducts preemployment drug and background screenings.

The selected candidate must be legally authorized to work in the United States.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.

Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.

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Technology we use

  • Engineering
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • AWS (Amazon Web Services)Frameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Wellness Programs
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provide 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Vertafore's mentorship framework is an independently led experience between a mentee and a mentor. Resources are ongoingly provided to start this relationship and keep it successful & valuable.
Online course subscriptions available

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

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