NetSuite Administrator I (Remote)
$60,000-$70,000
Vertafore is a leading technology company whose innovative software solution are advancing the insurance industry. Our suite of products provides solutions to our customers that help them better manage their business, boost their productivity and efficiencies, and lower costs while strengthening relationships.
Our mission is to move InsurTech forward by putting people at the heart of the industry. We are leading the way with product innovation, technology partnerships, and focusing on customer success.
Our fast-paced and collaborative environment inspires us to create, think, and challenge each other in ways that make our solutions and our teams better.
We are headquartered in Denver, Colorado, with offices across the U.S., Canada, and India.
The Vertafore Netsuite Administrator I is an opportunity for someone who is detail oriented, has a basic knowledge of accounting fundamentals, and a strong curiosity for solving problems through technology. The candidate will work within a team of other Netsuite and Salesforce professionals, focused on maintaining and enhancing the existing Vertafore Netsuite instance.
Daily Requirements and Responsibilities:
This position will entail the following roles and responsibilities:
Actively participate in daily "Scrum" meetings to collaborate on work assignments.
Perform and manage the execution of our monthly billing process.
Monitor and proactively work issues found on our "ticket queue" of open issues.
Serve as a point of contact for NetSuite application support, escalating to Netsuite customer support as necessary.
Follow and improve upon, existing internal process documentation.
Serve as a "QA" resource to validate system changes made by your peers.
Be willing to work in a structured "change release" environment; we are operating under the rules of SOX.
Embrace managing your work tasks through a ticketing system (versus email inbox.)
Be accountable to completing collaboratively-assigned tasks on a bi-weekly (sprint) schedule.
Create and enhance Netsuite searches and reports as needed.
Suggest and implement Netsuite system modifications within the framework of our business requirements and change review environment.
Strive to become an internal expert in one or more broad aspects of our Netsuite system which spans across A/R, A/P, P2P, Revenue, Professional Services and Accounting.
Communicate and collaborate with other team resources and stakeholders regarding status, technical issues, and creative solutions
Essential skills required for this position:
Attentive to details.
Process oriented.
Driven by a Customer service ethos.
Strong analytical capabilities coupled with business acumen needed to proactively solve problems facing the organization.
Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment. (Zoom Calls WITH video, face-to-face)
Self-motivated individual who can work with limited direction, while keeping key constituents apprised of project status, and ability to grasp concepts quickly.
A demonstrated acumen and curiosity for using technology to solve business problems.
Ideal skills:
Prior experience with Netsuite customizations, including (but not limited to) Custom Fields, Workflows, SuiteScript, User Roles and Dashboards.
Strong experience with creating Netsuite saved searches, financial reports and/or Analytics datasets and workbooks.
Familiarity with areas covering ERP (GL, Financials, Banking, Payables, and Receivables), CRM (Life cycle from Lead to Quote to order, Marketing to ROI), Electronic Funds Transactions, and Fixed Asset
Prior experience managing Celigo or Talend
Prior experience managing DOMO
Prior experience using ServiceNow
Prior experience with any of the following Netsuite related technologies: PurchaseOrders, Billing Operations, SRP, ARM, VendorBills, Zone Advanced Billing, SquareWorks, Mavenlink, Nolan Bank Reconciliation, Cybersource
Prior experience working in a "Scrum" environment
Additional Requirements and Details:
Travel required up to 10% of the time.
Located and working from an office location (once it is safe to do so).
Occasional lifting and/or moving up to 10 pounds.
Frequent repetitive hand and arm movements required to operate a computer.
Specific vision abilities required by this job include close vision (working on a computer, etc.).
Frequent sitting and/or standing.
Vertafore is a drug free workplace and conducts preemployment drug and background screenings.
The selected candidate must be legally authorized to work in the United States.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all the job responsibilities, duties, skill, or working conditions. In addition, this document does not create an employment contract, implied or otherwise, other than an "at will" relationship.
Vertafore strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
We do not accept resumes from agencies, headhunters, or other suppliers who have not signed a formal agreement with us.
