National Performance Manager

Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Who we are
Our Company was founded on the idea that there are patterns in people's behavior that, with the right logic, can be used to predict future outcomes. We are a rapidly growing organization that works in partnership with our customers to create solutions that are simply not found anywhere else. Our culture is creative and entrepreneurial where everyone contributes to company goals in very real way. We are a hardworking group, but we have a lot of fun with what we do and are looking for new people with a similar mindset to join the organization.
What we do
Our proprietary software-as-a-service helps dealerships and sales teams better understand and predict exactly which customers are ready to buy, the reasons why, and the key offers and incentives most likely to close the sale. Its micro-marketing engine then delivers the right message at the right time to those customers, ensuring higher conversion rates and a stronger ROI.
What will you do?
As a National Performance Manager, you will go wherever, whenever to tackle whatever is necessary to assist Dealer Relations improve the health & retention of our dealer partners. From attending cancel save meetings to covering a Dealer Relations Manager (DRM) territory while the next DRM is hired, trained, & certified, the role of National Performance Manager does it all. There is no task to small or challenge to big that a National Performance Manager can't handle.
  • This position will cover a geographical area and work cross functionally with Regional Area Managers, General Managers and National Enterprise Account Team
  • Partner with customers to identify challenges and understand their business needs to establish the best solutions that automotiveMastermind can provide by selling PMC Commitment Contracts, Package Pricing, and/or Conquest Upsells.
  • Solution selling, as a consultative approach, to gain buy-in for a long-term contract that provides a full package of solutions, not individual items or short-term contracts
  • Effectively communicate the value proposition of Mastermind through proposals & presentations at dealerships
  • Ability to close new contracts with revenue upside and long-term reoccurring revenue terms
  • Have a strong ability to build bridges across verticals and overcommunicate goals & objectives of the team
  • Ability to forecast sales plans hit individual quotas
  • Potentially cover a Dealer Relations territory following a promotion or expansion until a permanent Dealer Relations Manager is hired with duties including:
    • Day-to-day dealer partner relationship management and championing the adoption/ongoing use of the company product in the dealerships.
    • Execute launch planning, manages the product implementation and deliver initial and ongoing training to meet the needs of the dealers in the area through regular monthly performance visits.
    • Act as the first point of contact for dealer partners to handle issues and follow up on those that have been escalated.
    • Bring best practice knowledge of the product to our dealer partners to support the company's value proposition every day
    • Possess an in-depth understanding of the product functionality and related services in addition to an overview of the technical functionality in order to train effectively & communicate appropriate usage.
    • Ensure that product changes, new features and releases are communicated and implemented in a timely manner.

Who are you?
  • A challenger personality type who is comfortable having tough conversations with Key Decision Makers
  • Focused on hitting & exceeding Dealer Relations revenue targets: PMC revenue increase, package conversions, 6 months + term commitments and conquest
  • Comfortable conducting QBR's and drive maximum revenue with long term commitments
  • Someone looking to take opportunities to maximize revenue opportunities at each dealership they encounter
  • Proactive self-starter who is flexible, creative, and has a positive attitude
  • Willing to help train/empower Dealer Relations team members to conduct QBRs and drive maximum revenue with long term commitment
  • Ability to focus on rehabilitating Red/Yellow Health Status dealers through partnership agreements, conversion to package, or contract renegotiation when necessary

Qualifications
  • Bachelor's degree in Business, Management, Marketing or a related field
  • 5+ years of professional work experience in sales in a luxury retail environment.
  • Proven track record of consistently hitting and exceeding territory retention and revenue quotas
  • Auto retail experience is strongly preferred however, if you do not have prior auto retail experience, you must be passionate about cars
  • Strong project management skills
  • Significant working experience with CRM tools and reporting
  • Thinks quickly, works fast, and embraces change
  • Exceptional oral & written communication skills
  • Great at execution: results driven, detail oriented, organized self-starter
  • Strong business and financial acumen in daily work product
  • Establishes meaningful relationships and easily builds strong rapports with clients
  • Experience effectively negotiating, upselling and closing new business deals without discounts
  • Proactively solicits feedback, asks questions, and resolves issues in a non-confrontational way
  • Regularly self-assess with objective evidence and adapts work product to achieve better results
  • Vested interest in the overall company's success

Be ready to travel:
This role requires 90%-100% travel within defined region of the US. This unique position will require extreme flexibility with your personal schedule and the ability to pick up and go without much notice.
  • This position may require moving from one territory to another within the defined region for extended periods of time to back fill any promotions or new territory additions until a permanent employee is put in place
  • Must be willing to travel on Sunday nights for Monday morning launches as needed

Physical demands:
The candidates must be able to meet the physical demands of this job with or without reasonable accommodations.
Expected hours of work:
This is a full-time position, generally Monday through Friday 9 AM - 6 PM. Holidays and weekends may be required.
Inclusion and diversity are critical to the success of IHS Markit, and we actively encourage applications from people of all backgrounds. We are committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, status as a protected veteran, or any other protected category. For more information on the many ways in which we enthusiastically support inclusion and diversity efforts for both candidates and employees, please access our Inclusion & Diversity Statement here.
We are proud to provide reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with IHS Markit and need special assistance or an accommodation to use our website or to apply for a position, please contact or call +1 212 849 0399. Determination on requests for reasonable accommodation are considered on a case-by-case basis. This contact information (email and phone) is intended for application assistance and accommodation requests only. We are unable to accept resumes or provide information about application status through the phone number or email address above. Resumes are only accepted through the online application process, and only qualified candidates will receive consideration and follow-up.
IHS Markit maintains a substance-free workplace; employees may be asked to submit to a drug test (where permitted by law). In addition, as a federal contractor in the United States, the company participates in the E-Verify Program to confirm eligibility to work.
For information please click on the following links:
IHS Markit Business Code of Conduct
Right to Work
EEO is the Law
EEO is the Law Supplement
Pay Transparency
Current Colleagues
If you are currently employed by IHS Markit, please apply internally via the Workday internal careers site.
Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
    • .NETLanguages
    • C#Languages
    • C++Languages
    • JavascriptLanguages
    • jQueryLibraries
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Node.jsFrameworks
    • CassandraDatabases
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement

Location

We may consider Upslope Brewing and OZO Coffee our external conference rooms. If food trucks are your jam we have plenty right outside our doors!

An Insider's view of IHS Markit Digital

What’s the vibe like in the office?

Uniqueness and creativity can be seen in all areas here! We have a digital community bulletin board where you can buy, sell, or post just about anything (seriously, anything!), a company sponsored picnic that includes spirited cornhole competitions, and regular group outings like running or cycling, before, during, or after work.

Marj

Executive Director, Sales

How do you collaborate with other teams in the company?

My teammates and I come from a diverse set of backgrounds and combine our unique perspectives to provide innovative solutions to problems. As a result, our products push new boundaries and delight our clients.

Jason

Product Management Director

What are some things you learned at the company?

I’ve learned to appreciate and be intentional. My teammates are always ready to help each other find a better workflow, learn new tools, and support each other emotionally. This culture of support and collaboration inspires me to contribute by creating amazing work for our clients and being creative in connecting with colleagues intentionally.

Juwon

UI Designer

How would you describe the company’s work-life balance?

Our culture promotes hard work while also living a fulfilling life outside of the office. We all love spending time working together on challenging projects, and when the time comes to get away, the support is felt throughout the company. Whether it's an extended vacation or volunteer opportunity to give back to our community!

Corwin

Associate Creative Director, UI Design

What are IHS Markit Digital Perks + Benefits

Culture
Volunteer in local community
We each get 3 days a year to volunteer and will help match you with existing opportinities.
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
We have ample opportunities to join committees! We've got guilds, a Pride committee, a crafting club, a book club, a green team, a parenting community and several more.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Unconscious bias training
Diversity manifesto
Someone's primary function is managing the company’s diversity and inclusion initiatives
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Restricted share unites (RSU's) may be grated recognizing performance.
Performance Bonus
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Life happens and we trust our colleagues to get the work they committed to done.
Remote Work Program
COVID-19 has provided us the opportunity to quickly acclimate to working remotely and we are establishing new guidelines as we continue to learn.
Family Medical Leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Parking
Recreational Clubs
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Time allotted for learning
We all want the opportunity to learn and grow. You and your manager can talk about what makes sense for you and your team.
Online course subscriptions available
Customized development tracks

Additional Perks + Benefits

To name a few...pet insurance, ECO pass, loaner bikes and secure bike storage, showers + locker room onsite, food trucks every day and regular visits from Sweet Cow Ice Cream.

More Jobs at IHS Markit Digital42 open jobs
All Jobs
Finance
Data + Analytics
Dev + Engineer
HR + Recruiting
Marketing
Operations
Project Mgmt
Sales
Project Mgmt
new
Remote
Operations
new
Remote
Marketing
new
Remote
Finance
new
Remote
Operations
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Operations
new
Remote
Operations
new
Remote
Data + Analytics
new
Remote
Sales
new
Remote
Operations
new
Remote
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Project Mgmt
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Marketing
new
Remote
Marketing
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Developer
new
Remote
Developer
new
Remote
Data + Analytics
new
Remote
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView IHS Markit Digital's full profileSee more IHS Markit Digital jobs