Mid-Market Customer Success Manager at Adobe

| Greater Denver Area
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Marketo (an Adobe company) is looking for a Mid-Market Customer Success Manager. Leave your footprint in the Marketing Automation space that is growing by leaps and bounds by joining an outstanding Account Management team. We are searching for a fresh and creative account manager who is proactive, highly driven and experienced in Account Management and Customer Success.

What you'll do
  • Actively foster the success of a portfolio of assigned Marketo customers.
  • Will be responsible for retention, development, and up-selling of focused accounts.
  • Develop a fool-proof success plan to ensure organization adoptions and expansion of our product.
  • Close renewal business on a monthly basis, meeting or exceeding your quota.
  • Establish and grow relationships with leaders and decision makers.
  • Become familiar with the Marketo platform.
  • Build and Conduct Executive Business Reviews
What you need to succeed
  • 4+ years of account management experience from a high-tech company-ideally with Marketing Automation, CRM or related applications (i.e. ERP systems) in a SaaS environment
  • Experience developing strategies on assigned accounts to fully bring to bear technology solutions.
  • Lead projects from conception to closure, and have experience using internal resources to get things done.
  • You know how to build trusted relationships with decision makers, executive sponsors and end users.
  • Hold a Sales Quota
  • Experience running a sales cycle
  • Experience carrying a book of business with accounts where spend is in the six figures

Why Adobe?

  • We empower you to build a culture that is customer obsessed, radically transparent, and especially accountable
  • We’ve been ranked consistently as a top place to work with local business journals, Inc., Great Places to Work, and others
  • You will enjoy competitive pay and wonderful benefits including health, dental, vision, and 401k
  • You will receive other perks including wellness reimbursement and commuter benefits, tuition reimbursement, fully stocked kitchens, time off for community service, and more
  • You will work in our appealing Portland office in the heart of downtown featuring a spectacular view of Mt. Hood and is centrally located for easy commuting
About Adobe

Adobe is changing the world through digital experiences. Our creative, marketing and document solutions empower everyone – from emerging artists to global brands – to bring digital creations to life and deliver them to the right person at the right moment for the best results.

At Adobe, you will immerse yourself in an outstanding work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unusual Check-In approach where feedback flows freely.

Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.

At Adobe, you will be immersed in an exceptional work environment that is recognized throughout the world on Best Companies lists. You will also be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely.

If you’re looking to make an impact, Adobe's the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog and explore the meaningful benefits we offer.

Adobe is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, religion, age, sexual orientation, gender identity, disability or veteran status.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • PythonLanguages
    • ScalaLanguages
    • HTML5Languages
    • jQueryLibraries
    • ReactLibraries
    • ReduxLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • HBaseDatabases
    • MySQLDatabases
    • HadoopDatabases
    • IllustratorDesign
    • InVisionDesign
    • SketchDesign
    • JIRAManagement
    • SmartsheetManagement
    • DrupalCMS
    • WordpressCMS
    • SalesforceCRM
    • MarketoCRM
    • MarketoLead Gen

Location

Our new office is in the Denver City Center near plenty of shops and restaurants. We also have amazing views of the Rocky Mountains from our windows.

What are Adobe Perks + Benefits

Adobe Benefits Overview

Your happiness inside and outside our walls matters to us. That's why we offer comprehensive benefit plans that make your life easier.

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Onsite Gym
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Game Room
Stocked Kitchen
Some Meals Provided
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement

Additional Perks + Benefits

Other perks include:
-Free EcoPass or monthly parking subsidy