Marketplace Delivery Director

| Greater Denver Area

Guild is hiring for its Marketplace Delivery team to lead cross-functional workstreams as Guild launches new engagements with employer partners -- like Walmart, Disney, Lowe’s and others -- and academic partners -- like the University of Arizona, Southern New Hampshire University, Penn Foster and more. 

Guild is revolutionizing the role that employers play in educating America and one of Denver's fastest growing startups. Through employer sponsored education programs, Guild is increasing economic mobility for working adults in America and providing education and support to help every student survive and thrive in the economy of tomorrow. To accomplish this, Guild operates a curated marketplace of employers and academic institutions, where employees can explore and enroll in educational programs that align to the strategic needs of their employer.

In operating this marketplace, Guild invests heavily in each additional partner that is added. As a result, strong team members are needed to get partners launched through a deeply cross-functional effort. 

As a senior member of the Marketplace Delivery team, you will:

  • Partner with other client-facing teams to develop a strategy for implementing each partnership with speed, quality, and efficiency -- working on Guild’s most critical and challenging partners
  • Lead cross-functional teams spanning marketing, program management, student services and more to drive the design and implementation of partnerships from end-to-end
  • Make strategic tradeoffs that allow Guild to balance partner needs with the our own ability to build a scalable business
  • Manage, both directly and indirectly, key client relationships during design and implementation - at any level of seniority
  • Lead the development of innovative new systems, processes, and tools that enable continuous improvement in design and delivery
  • Drive incubation of this new function, helping set a vision for team growth and success
  • Directly support and manage multiple other members of the Marketplace Delivery team, ensuring they are successful in their role and develop in their careers
  • Join a team committed to building a diverse, equitable, and inclusive environment that you’d support every day

You are a strong fit for this role if you have:

  • 7+ years of experience in business management, product management, program management and/or strategy consulting roles 
  • People management experience, with demonstrated track record of successfully coaching cross-functional teams
  • An operator’s mindset: Strong leadership, systems thinking and project management skills, with demonstrated ability to deliver complex projects involving multiple stakeholders
  • A client-management lens: Strong experience in managing client relationships over time
  • Strong business acumen, with the ability to exercise business judgement to focus on initiatives with the highest impact
  • Excellent communication skills, with demonstrated ability to build trusting relationships with clients and/or partners
  • Hands-on approach to solving problems; willingness and desire to work with teammates at all levels to drive to the right solutions when faced with a challenge. 
  • Desire to learn, grow, and evolve within a fast-paced environment 
  • Positive, “can do” attitude and the ability to thrive in ambiguous environments
  • Something else? Wonderful, we’re curious to learn more about you!

About Guild:

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion. 

We also just became the latest female-led company to hit a $1billion valuation and the only B-corp with those qualifications. Our Series D round was led by Ken Chenault, General Catalyst Partners chairman and former CEO of AMEX, and joined by Emerson Collective, LeadEdge Capital, and Iconiq. 

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

370 17th St., Suite 3600, Denver, CO 80202

An Insider's view of Guild Education

What’s the vibe like in the office?

We're fast-paced and got a little bit of a startup vibe, so there's always plenty to learn from and grow!People are collaborative and ready to bring their knowledge, experience, and ideas to the table to make sure we're doing right by each other and our students.As hard-working as everyone is, you can also be rest assured we also love to celebrate!

Kendry

Bilingual Student Success Advisor

How do you collaborate with other teams in the company?

We're incredibly cross functional and believe heavily in developing and cultivating strong relationships not only with our external partners, but internally across and within departments as well. One of my favorite traditions is that each new hire at Guild is given a coffee card when they start to encourage them to grab coffee with others and get t

Annie

Partner Marketing, Employer Success

How has your career grown since starting at the company?

Since my humble beginning as a Guild Intern, I have had opportunities afforded to me that stretch me in ways that align with my values and push me to be a little uncomfortable while still having welcome support. I’m now in a position where I get to learn first-hand from experts that I don’t believe I was qualified for before working at Guild.

Paco

Senior Associate of University Operations

What kinds of technical challenges do you and your team face?

My team works on ensuring that new users can find what they need and engage with our platform easily. Many of the technical challenges we face involve scaling the early-stage version of Guild’s app into something more flexible for our next growth phase. We deal with the difficult (but fascinating!) tradeoffs of these decisions every day.

April

Software Engineer

What are Guild Education Perks + Benefits

Guild Education Benefits Overview

At Guild, we’re expanding opportunity for America’s workforce, and we’re committed to doing the same for our own employees by supporting them professionally and personally. Guild offers benefits and perks to support all employees and their families. From $0 medical premiums to a flexible parental leave policy to tuition assistance to company equity for all employees, we have something for everyone at Guild.

Culture
Volunteer in local community
Guild has a yearly "Guild Gives Back" day, where we provide organized volunteer opportunities to all our employees as well as a "12 Days of Giving" around the holidays!
Friends outside of work
Eat lunch together
Intracompany committees
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Guild has a highly diverse management team, with nearly 75% of employees reporting to female leadership.
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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