Managing Director (USA) at SumUp

| Greater Boulder Area
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Managing Director (USA)

As Managing Director for our US operations, you’ll oversee our continued growth into the US. We’re looking for someone who will continuously raise the bar across marketing, operations, corporate functions, business development and engineering – whilst aligning with global priorities. 

This is an incredible opportunity to lead our current team of 20+ people – you’ll put structures in place that allow us to quickly expand, whilst building and communicating your vision for the future of the US. You’ll also have the opportunity to travel and work with various parts of our business, both in Europe and Latin America (when it’s safe to travel, of course). 

What you’ll do

  • Ensure the long term scalability of the US Market and lead it to become our largest market within 3 years
  • Scale a healthy and operationally independent US organisation
  • Hire the necessary talent and build the structures for a localised people team 
  • Build out BI and engineering teams and build upon existing team structures in operations and marketing
  • Lead the US to a financially presentable organisation that sails easily through any audit 
  • Earn the trust of the CEO and global leadership team
  • Become a pacesetter and bar raiser for all team members – you’ll support them in forming and modifying team rhythms
  • Understand our product inside and out and deep dive when necessary into the complexities 
  • Scale sales against agreed metrics 
  • Coach and guide the US leadership team 
  • Deep dive with managers into their challenges and support them in problem-solving
  • Set OKRs and hold the team accountable 
  • Align critical initiatives in global forums such as acquisitions, integrations 

You’ll be great for this role if

  • You’ve earned a degree from a top university – MBA strongly preferred.
  • You have a consulting background followed by corporate or scale-up experience.
  • You have management experience in an international, globally distributed context. 
  • You possess excellent prioritisation skills in a fast-paced environment
  • You have strong data literacy and analytical skills.
  • You’re a natural collaborator with excellent communication skills, both written and spoken.
  • You’re an empathic bridge-builder with an ability to understand and be able to translate between different perspectives.
  • You’re reliable, with sound judgment and a sense for picking the right battles at the right time.
  • You have a general understanding of the basics of the payments industry (this is not essential, but would be beneficial). 

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate. 

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Technology we use

  • Product
  • Sales & Marketing
    • Google AnalyticsAnalytics
    • MixpanelAnalytics
    • OptimizelyAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • FigmaDesign
    • ConfluenceManagement
    • JIRAManagement
    • TrelloManagement
    • Objectives & Key ResultsManagement
    • Contentful CMSCMS
    • SalesforceCRM
    • Marketing CloudEmail

Location

SumUp is located on Pearl Street in downtown Boulder with beautiful views of the Flatirons and access to restaurants, bars and public transport.

An Insider's view of SumUp

What’s the vibe like in the office?

Our SumUp Boulder office is full of collaboration! We work in an open environment and our team is cross-functional. SumUp is constantly growing and while being on this amazing journey we just enjoy learning from each other!

Mora

Head of US Customer Support

How do you collaborate with other teams in the company?

At SumUp, we are the ears and eyes of our organization. Other teams value our feedback and use it to make business decisions, improve the product, and make our merchants happy! Support Agents have opportunity to grow within the department and develop new skills that can lead to new opportunities within the company.

Zach

Customer Support Agent

How has your career grown since starting at the company?

SumUp USA is still small, so all the team members have a founder's mentality. We interpret this as the ability to be self-driven, think pragmatic, and do more with less. I have put lots of work into growing our business, and as our company grows, so does my team and my responsibilities!

Brian

Head of Performance Marketing

How do you make yourself accessible to the rest of the team?

Everyone is always welcome to approach me. We work in an open office with an open door policy and team members can always come to me with ideas and feedback.
Also, we discuss new initiatives and celebrate successes during the weekly all hands.

Jan

Managing Director

What are SumUp Perks + Benefits

SumUp Benefits Overview

SumUp is located on Pearl Street in downtown Boulder. Beyond the beautiful views of the Flatirons from our office we offer:

- Health, dental, vision and life insurance
- FSA & 401k retirement plans
- Immediately available PTO
- Startup vibes + cross-functional teams
- Weekly team events and milestone celebrations
- A rotating selection of free beer
- Free EcoPass for public transport all around Colorado
- One Outdoor/Powder Day a year! This is why we work in Boulder right?

Culture
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Free Bus Pass
Stocked Kitchen
Some Meals Provided
Parking
We offer employees Paid on-site garage parking.
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Cross functional training encouraged
Promote from within
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