Manager, Security Technical Product Manager - Security Operations at Zoom Video Communications
Manager, Security Technical Product Manager - Security Operations
REMOTE / PRODUCT SECURITY /FULL-TIME
As the Manager for Security Operations Technical Product Management, you’ll play an important role, partnering with teams across Zoom to dig into some of our most challenging security related business problems and leading the efforts to resolve them. Providing oversight and management as part of the Zoom Security team, we ensure Zoom has a robust security control infrastructure that continuously protects our customers. To meet these goals, we must understand and track what controls operate at all levels of the infrastructure, monitor their operation, and lead efforts to find and eliminate gaps. At Zoom, Security, Privacy, and Compliance form the foundation on which we build our products, and the ideal candidate is passionate about ensuring that foundation stays strong by continuing to mature and drive improvements through building a team to support the Security Operations space, including Identity and Access Management, Threat and Vulnerability Management, Crypto Operations, and Network and System security areas.
Partner with the Head of Security Operations, as well as key stakeholders across Zoom to develop short/long-range roadmaps, including Objectives and Key Results (OKRs) that provide clarity, purpose and a vision across Security and partner organizations
Provide strategic direction to build, mentor, and motivate a world class team of Security Technical Product / Program Managers
Drive large, complex, and impactful initiatives across multiple organizations to deliver critical capabilities within a fast-faced and continuously evolving environment
Innovate by applying your expertise to understand current-state problems, desired outcomes, and craft and deliver proposals to drive continuous improvement in processes, people, and technology
Serve as liaison between partner organizations (IT, compliance, legal, facilities, people, among others) as well as the Security Operations teams to build and maintain good working relationships that will assist in successful execution of the roadmaps
Own and drive communication of program results to a broad audience, including engineers and executive leadership
Collaborate with Zoom's Security Risk Management group to ensure identified security risks are appropriate, evaluated, tracked and mitigated
Create relevant controls documentation, and policies that fit within Zooms Culture, based on ownership, quick iteration, and use of good judgment
Maintain an understanding of the technical control implementation and the interplay between controls; create audit and monitoring framework to ensure stable control operation
Maintain a working knowledge of global physical, environmental, and information security regulation and compliance standards to ensure that security controls meet or exceed all requirements for audit and certification
Bachelor’s degree in Information Systems, Computer Science, or related discipline.
Experience in recruiting, hiring, and leading high-performing team members
Experience in leading a growing team in information security program management, including guiding team members to create and manage actionable roadmaps
Leader with a wide range of experience in one or more areas of identity and access management, crypto operations, network and systems security, and threat and vulnerability management
Minimum 8 years of experience in program management in a technical field
Demonstrated ability to communicate within all levels of an organization, including briefing executive management as well as technical and operational teams to drive moderately complex initiatives
Ability to lead and drive clarity in an ambiguous environment with focus on business goals and priorities
Ability to work across multiple teams and organizations to drive alignment to ensure successful execution of defined roadmap and deliverables
Understanding of global security and privacy regulations, certification processes, and audits
Experience writing security documentation to include: policies, standards, controls, and procedures
Affinity for taking large and complex problems and breaking them into tangible problem solving
Fast learner that can quickly synthesize ideas, information, and options into a strategy, plan, or response and effectively communicate it
Ensuring a diverse and inclusive workplace where we learn from each other is core to Zoom’s values. We welcome people of different backgrounds, experiences, abilities and perspectives including qualified applicants with arrest and conviction records as well as any qualified applicants requiring reasonable accommodations in accordance with the law.
We believe that the unique contributions of all Zoomies is the driver of our success. To make sure that our products and culture continue to incorporate everyone's perspectives and experience we never discriminate on the basis of race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.
All your information will be kept confidential according to EEO guidelines.
Hear from our leadership team
Browse Awards and Employee Reviews on Comparably
Visit our Blog
Zoom with us!
Find us on social at the links below and on Instagram