DISH, an EchoStar Company
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the connectivity revolution?

Manager of Retail Wireless Revenue Assurance Platform

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Department Summary
About DISH:
At DISH, our technology teams challenge the status quo and reimagine capabilities across industries. From product development to software design to big data and beyond, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
DISH is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic, and transformative needs of the changing world.
Are you looking to grow your career as a Manager of Retail Wireless Revenue Assurance Platform in the Denver area, working with a company that constantly disrupts their industry? As part of our team, you will get to deliver creative solutions for our new Wireless venture! We're looking for talented, driven, passionate Systems Analysts to join the Dish family and drive our business forward through delivering world-class software to our customers, partners, and employees.
Opportunity is here. We are DISH.
Department Summary:
DISH is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world. Equipped with Boost Mobile and its 9 million customers as the newest part of the DISH brand, we're setting our sights on competing in the prepaid and postpaid retail wireless market as the nation's fourth facilities-based mobile carrier.
We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
Job Duties and Responsibilities
What you will be doing:
The Manager of the Retail Wireless Revenue Assurance Platform is responsible for the systems that validate customer billing accuracy from network usage through invoicing. This role will build and manage the team that analyzes, develops, and maintains the technology platform.
The primary goal of this role is to develop and maintain the Revenue Assurance system across the retail wireless business. The position will manage the technical team building and maintaining the software platform.
To be successful in this role, you must be innovative, strategic, customer-focused, and detail-oriented.
Responsibilities:

  • Develop and maintain a platform to manage customer billing validation;
  • Integration of new products or expanded product offerings into the platform;
  • Management of product development and feature enhancements;
  • Agile workflows management and delivery of software development;
  • Coordination with other technical teams on cloud environments, data ingestion, and management, as well as integration with other operating platforms;
  • Work cross-functionally with the product development and billing teams;
  • Technical evaluation of the vendor products and services;
  • Management of the SDLC;
  • Evaluation of product enhancements cost and value


Skills, Experience and Requirements
Qualifications:

  • BA/BS in a technical discipline (information systems, engineering, computer science); and/or equivalent experience
  • 5+ years experience managing direct reports
  • 5+ years experience in Wireless and/or Telecom Industries
  • Experience leading and managing high performing teams
  • Experience in managing complex system requirements
  • Experience with wireless fraud systems and data integrations
  • Highly motivated and a can-do-attitude
  • Strong communication and collaboration skills, with a proven track record building strong relationships
  • Passion for building great products, continuous improvement, agile software development, and technology
  • Thrive in a fast-paced and agile environment


#DICE
#LI-CC2
Salary Range
Compensation: $85,905.00/Year - $136,190.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen, which may include a drug test.

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What are DISH, an EchoStar Company Perks + Benefits

DISH, an EchoStar Company Benefits Overview

DISH offers competitive, comprehensive benefits for our team members. From our generous PTO policy and healthcare offerings to profit-sharing, 401(K) matching and employee stock purchase options, we're committed to fulfilling our greatest benefit of all: opportunity. With perks like tuition reimbursement programs, hiring practices that promote diversity, employee referral program bonuses, plus great discounts for our products and services, DISH is dedicated to providing an inclusive, balanced work experience for all.

Culture
Volunteer in local community
Open door policy
OKR operational model
Team based strategic planning
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated diversity and inclusion staff
Mandated unconscious bias training
Diversity employee resource groups
Hiring practices that promote diversity
We actively seek out talent from underrepresented groups, maintain pay transparency on all job descriptions and foster an inclusive environment where innovation thrives.
Diversity recruitment program
In 2023, 31% of our technology hires were women, well surpassing the national average. This figure is just one example of our broader commitment across the organization.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability insurance
Dental insurance
Vision insurance
Health insurance
Life insurance
Pet insurance
Financial & Retirement
401(K)
401(K) matching
Employee stock purchase plan
Child Care & Parental Leave Benefits
Family medical leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid holidays
Office Perks
Company-sponsored happy hours
Onsite office parking
Relocation assistance
Professional Development Benefits
Job training & conferences
Tuition reimbursement
Lunch and learns
Promote from within
Mentorship program
Continuing education available during work hours
Customized development tracks

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