DISH
From TV to 5G, we’re reimagining the future of connectivity. Ready to join the technology revolution?
Englewood, CO

Manager of Retail Wireless Revenue Assurance Platform at DISH (Greater Denver Area, CO)

| Greater Denver Area
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Department Summary
About DISH:
At DISH, our technology teams challenge the status quo and reimagine capabilities across industries. From product development to software design to big data and beyond, our people play vital roles in connecting consumers with the products and platforms of tomorrow.
DISH is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic, and transformative needs of the changing world.
Are you looking to grow your career as a Manager of Retail Wireless Revenue Assurance Platform in the Denver area, working with a company that constantly disrupts their industry? As part of our team, you will get to deliver creative solutions for our new Wireless venture! We're looking for talented, driven, passionate Systems Analysts to join the Dish family and drive our business forward through delivering world-class software to our customers, partners, and employees.
Opportunity is here. We are DISH.
Department Summary:
DISH is transforming the future of connectivity. We're doing it by building the country's first virtualized, standalone 5G wireless network from scratch. The foundation of a connected world, it's a network free of the limitations of the past, and flexible enough to satisfy all the social, economic and transformative needs of the changing world. Equipped with Boost Mobile and its 9 million customers as the newest part of the DISH brand, we're setting our sights on competing in the prepaid and postpaid retail wireless market as the nation's fourth facilities-based mobile carrier.
We are driven by curiosity, pride, adventure, and a desire to win - it's in our DNA. We're looking for people with boundless energy, intelligence, and an overwhelming need to achieve to join our team as we embark on the next chapter of our story.
Opportunity is here. We are DISH.
Job Duties and Responsibilities
What you will be doing:
The Manager of the Retail Wireless Revenue Assurance Platform is responsible for the systems that validate customer billing accuracy from network usage through invoicing. This role will build and manage the team that analyzes, develops, and maintains the technology platform.
The primary goal of this role is to develop and maintain the Revenue Assurance system across the retail wireless business. The position will manage the technical team building and maintaining the software platform.
To be successful in this role, you must be innovative, strategic, customer-focused, and detail-oriented.
Responsibilities:
  • Develop and maintain a platform to manage customer billing validation;
  • Integration of new products or expanded product offerings into the platform;
  • Management of product development and feature enhancements;
  • Agile workflows management and delivery of software development;
  • Coordination with other technical teams on cloud environments, data ingestion, and management, as well as integration with other operating platforms;
  • Work cross-functionally with the product development and billing teams;
  • Technical evaluation of the vendor products and services;
  • Management of the SDLC;
  • Evaluation of product enhancements cost and value

Skills, Experience and Requirements
Qualifications:
  • BA/BS in a technical discipline (information systems, engineering, computer science); and/or equivalent experience
  • 5+ years experience managing direct reports
  • 5+ years experience in Wireless and/or Telecom Industries
  • Experience leading and managing high performing teams
  • Experience in managing complex system requirements
  • Experience with wireless fraud systems and data integrations
  • Highly motivated and a can-do-attitude
  • Strong communication and collaboration skills, with a proven track record building strong relationships
  • Passion for building great products, continuous improvement, agile software development, and technology
  • Thrive in a fast-paced and agile environment

#DICE
#LI-CC2
Salary Range
Compensation: $85,905.00/Year - $136,190.00/Year
Benefits
From versatile health perks to new career opportunities, check out our benefits on our careers website .
Candidates need to successfully complete a pre-employment screen, which may include a drug test.
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Where we are

9601 S Meridian Boulevard, Englewood, CO 80112

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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    • Constant ContactEmail
    • MailChimpEmail
    • Adobe CampaignLead Gen

What are DISH Perks + Benefits

DISH Benefits Overview

DISH offers competitive, comprehensive benefits for our team members. From our generous PTO policy and healthcare offerings to profit-sharing, 401(K) matching and employee stock purchase options, we're committed to fulfilling our greatest benefit of all: opportunity. With perks like tuition reimbursement programs, hiring practices that promote diversity, employee referral program bonuses, plus great discounts for our products and services, DISH is dedicated to providing an inclusive, balanced work experience for all.

Culture
Volunteer in local community
DISH Cares is our corporate citizenship program that provides opportunities for our employees to grow while promoting community engagement and development through sustainable business practices.
Friends outside of work
Eat lunch together
Intracompany committees
The DISH COLLECTIVE sponsors events for our employees to come together, share common interests, and make important connections, both in and out of work.
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Unconscious bias training
All team members are provided training as part of their onboarding experience through our online training platform. Leaders are given an enhanced, in-person training around unconscious bias.
Diversity Employee Resource Groups
DISH currently has 8 Employee Resource Groups that provide platforms for employees to come together, share common interests and make important connections, both in and out of work.
Hiring Practices that Promote Diversity
Our organization also has a full time Diversity Recruiting Program Manager, responsible for building strategic hiring channels and sourcing tactics that target underrepresented communities.
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Retirement & Stock Options Benefits
401(K)
DISH automatically enrolls you in our attractive 401(k) plan, investing in the most appropriate fund based on your age. You make change your contribution amount or investment election at any time.
401(K) Matching
DISH offers a company match equal to 50% of your contribution up to $2,500 per year. We also offer profit-sharing contributions.
Employee Stock Purchase Plan
Child Care & Parental Leave Benefits
Family Medical Leave
Company sponsored family events
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
Perks & Discounts
Game Room
Happy Hours
Parking
Relocation Assistance
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Mentorship program
Time allotted for learning
Customized development tracks

An Insider's view of DISH

What are some social events your company does?

At our DISH Grand Central location, we strive to uphold a strong culture! We have a Bureau of Serious fun that consists of a group of people who plan and host potlucks, trivia challenges, and a variety of monthly events. We even started a walking club that takes place on Friday afternoon during the lunch hour!

Ali

Experience Manager, DISH Grand Central

What projects are you most excited about?

One exciting new project we are working on is the blockchain initiative that we are building. We are moving way beyond just cryptocurrency. The blockchain capabilities we are building will create entirely new business models and services that enable fast, on-the-fly, secure, and verifiable access to our spectrum.

William

Senior IT Manager

How does the company support your career growth?

Throughout my 15 years at DISH, my career within Human Resources has grown incredibly (with a number of promotions throughout my tenure). DISH has given me the opportunity to choose the direction of my career, allowed me to participate in several leadership development courses within the company and challenged me to excel in each transition.

Sonya

HR Manager, Leadership & Organizational Development

How do you empower your team to be more creative?

We promote an empowered team product structure, meaning we don't give our team a product to build. We give them a problem to solve. How they choose to solve that problem is derived from discovery, talking to customers, and understanding how to build a solution that will work for the customer. It's not about pushing out feature after feature.

Seth

SVP, Sling Product and Operations

What is your vision for the company?

At DISH, we are building something that has never been built before, to be part of history and change the way humans and things connect. I wanted to lead teams that push themselves and each other to be better every day. DISH is going to change communications, not just for subscribers but for businesses across the nation.

Mac

VP, Head of Network Engineering

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