Manager, Learning Design (Remote) at Guild Education

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This is a remote role, which can sit in any of the following 25 states: AZ, CA, CO, CT, DC, FL, GA, ID, IL, KS, MA, MD, MI, MN, NC, NJ, NY, OR, PA, TN, TX, SC, VA, WA, and WI. Please only apply if you are able to live and work full-time in one of the states listed above.

Guild is hiring a Manager, Learning Design to oversee the learning design program for our student facing teams. We are looking for someone to build scalable, effective learning design solutions and processes that enable job performance across the teams we support using an innovative and cutting edge approach.

You will define learning design standards across the Training & QA team for anyone creating learning solutions. This includes collaborating with the team to create and implement processes, templates, best practices, and expectations, then ensure those standards are met with all learning solutions (large focus on eLearning and blended learning approaches). You will evaluate the success of learning solutions using Kirkpatrick’s four levels, recommend and guide improvements, and develop adult learner-centered solutions focused on results-driven outcomes with a consistent learning experience across the board.  

The role requires strong people-management skills, agility, and a collaborative approach to finding solutions that drive maximum impact. You must be able to lead and inspire a team of direct reports to continue growing, innovating, and improving on existing processes with the goal of providing the teams we support all the knowledge and resources needed for successful job performance. 

As a Manager, Learning Design, you will:

  • Define learning design standards and processes in collaboration with the Training & QA team, then ensure these standards are upheld in all learning solutions.
  • Develop scalable workflows, templates, and design solutions that allow us to scale quickly while also making sure our learners are set up for success. 
  • Upskill our team to effectively implement Kirkpatrick’s four levels of evaluation, and drive the efforts to standardize our evaluation practices. 
  • Roll up your sleeves and create learning solutions based on the desired outcomes and scope of each need (ILT, eLearning, blended learning, job aids, videos, gamification, and more). 
  • Drive the increased effectiveness of learning content created in Rise, our online training platform. 
  • Evaluate the capabilities and limitations of Rise as our version of an LMS, and propose alternative solutions if deemed necessary for driving desired outcomes. 
  • Gain buy-in from cross-functional leaders on advised processes and frameworks by clearly showing a tie to business objectives. 
  • Start building a learning design team, then develop this team through inspiration, performance management, and coaching. 
  • Identify opportunities and iterate continuously to maximize the effectiveness and support of our learning design solutions.

You are a strong fit for this role if you have:

Required Competencies

  • 3+ years leadership experience managing a learning or instructional design team with a proven ability to empower, coach, and develop individuals.
  • Exceptional learning content creation skills with a history of success driving measurable results from innovative learning solutions. 
  • Extensive experience and proficiency with eLearning design tools, video editing tools, and LMS systems. 
  • Broad subject matter expertise in learning design methodologies and adult-learning best practices, including writing and coaching to effective learning objectives. 
  • Proven ability to analyze training requests, then recommend and gain buy-in on the right solutions for complicated business needs, and follow through to completion. 
  • Strong project management and prioritization skills, thriving in an ever-changing environment.
  • Exceptional interpersonal skills with the ability to build and maintain strong relationships with stakeholders and communicate effectively while under pressure - balancing confidence, humility, and diplomacy.

Preferred Competencies

  • Experience in Articulate 360 systems. 
  • Strong working knowledge of Kirkpatrick’s four levels of training evaluation. 
  • A balance of detail-oriented execution and big picture thinking. 
  • A Learning mindset: A desire to learn, grow, and evolve in a fast-paced environment. 
  • Something else? Wonderful, we’re curious to learn more about you!

About Guild:

Guild is increasing economic mobility for working adults by partnering with the largest employers in the country to offer education as a benefit to their employees via our marketplace of nonprofit universities and education institutions. Guild’s proprietary technology platform facilitates the administration of this innovative benefit and our team of coaches helps each employee navigate the path back to school, providing individualized support from day one through program completion. 

We are one of the few female-led companies to hit a $1 billion valuation and the only Certified B Corporation with those qualifications.  Our Series D financing round was led by Ken Chenault, General Catalyst Partners chairman and former CEO of AMEX, and joined by Emerson Collective, LeadEdge Capital, and Iconiq. 

Guild Education is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Additionally, we feel passionately about equal pay for equal work, and transparency in compensation is one vehicle to achieve that. Total compensation for this role is market competitive, including a base salary range of $85,000-107,500, as well as company stock options. 

  • Access to low-cost, high-quality health care options through Cigna and Kaiser (due to coverage limitations, Kaiser is currently only available in CA & CO)
  • Access to a 401k to help save for your future
  • 3 weeks of vacation in your first year and an open vacation policy after year 1 to help you recharge
  • 8 days of fully-paid sick leave, so that you can take the time to heal and or recover 
  • Family-friendly benefits, including 14 weeks of parental leave, employer-paid short-term and long-term disability, sick leave, employer-sponsored life insurance, and fertility care benefits.
  • Well-rounded wellness benefits including gym/fitness stipend and access to free and low cost mental health resources and support services
  • Education benefits and tuition assistance to help your future development and growth
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Location

Our downtown Denver office is easily accessible via public transportation, with plenty of restaurants in the surrounding area.

An Insider's view of Guild Education

What’s the vibe like in the office?

We're fast-paced and got a little bit of a startup vibe, so there's always plenty to learn from and grow!People are collaborative and ready to bring their knowledge, experience, and ideas to the table to make sure we're doing right by each other and our students.As hard-working as everyone is, you can also be rest assured we also love to celebrate!

Kendry

Bilingual Student Success Advisor

How do you collaborate with other teams in the company?

We're incredibly cross functional and believe heavily in developing and cultivating strong relationships not only with our external partners, but internally across and within departments as well. One of my favorite traditions is that each new hire at Guild is given a coffee card when they start to encourage them to grab coffee with others and get t

Annie

Partner Marketing, Employer Success

How has your career grown since starting at the company?

Since my humble beginning as a Guild Intern, I have had opportunities afforded to me that stretch me in ways that align with my values and push me to be a little uncomfortable while still having welcome support. I’m now in a position where I get to learn first-hand from experts that I don’t believe I was qualified for before working at Guild.

Paco

Senior Associate of University Operations

What kinds of technical challenges do you and your team face?

My team works on ensuring that new users can find what they need and engage with our platform easily. Many of the technical challenges we face involve scaling the early-stage version of Guild’s app into something more flexible for our next growth phase. We deal with the difficult (but fascinating!) tradeoffs of these decisions every day.

April

Software Engineer

What are Guild Education Perks + Benefits

Guild Education Benefits Overview

At Guild, we’re expanding opportunity for America’s workforce, and we’re committed to doing the same for our own employees by supporting them professionally and personally. Guild offers benefits and perks to support all employees and their families. From $0 medical premiums to a flexible parental leave policy to tuition assistance to company equity for all employees, we have something for everyone at Guild.

Culture
Volunteer in local community
Guild has a yearly "Guild Gives Back" day, where we provide organized volunteer opportunities to all our employees as well as a "12 Days of Giving" around the holidays!
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Guild has a highly diverse management team, with nearly 75% of employees reporting to female leadership.
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Onsite Gym
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Some Meals Provided
Happy Hours
Relocation Assistance
Fitness Subsidies
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Continuing Education stipend
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