Manager IT Systems and Networks at PopSockets LLC

| Greater Boulder Area
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Our Company:
PopSockets LLC, based in Boulder, Colorado, designs, manufactures and sells innovative lifestyle products. Our flagship product, the PopSockets grip, was invented by philosophy professor David Barnett, with the first grip sold on PopSockets.com in 2014. We’ve since sold more than 200 million grips and expanded our portfolio to include a broad range of empowering, expressive, and fun products. We aim to build an Eternal Positivity Machine—an adaptable global brand that makes an increasing positive impact on the world every year.

The Role: 
This position is responsible for the overall strategy, architecture and implementation of all computing resources and infrastructure used by PopSockets. This includes our shared global network resources, cloud and on premise servers and data storage devices and software such as database systems, filesystems, enduser SaaS applications and access control systems. In addition, this role is responsible for end user computing platforms we use on the laptops and devices we deploy for end-user applications. This role is responsible for provisioning and maintaining the end-user computing devices and peripherals and the software we deploy on those devices. Managerially this position directs and leads a staff of system, network admins and database admins to support our internal and cloud infrastructure. This role manages, develops, trains and leads the resources, employees and contractors to deliver our computing services worldwide. This is a service management position in that it manages a service request ticketing system and assures their staff responds to the work requests and manages to service levels goals in responding and completing those work requests. Finally, this role is responsible for the systems and processes that protect our information systems, networks and devices and physical security access control to our facilities. This role collaborates with PopSockets Application Development and Information Security Officer to ensure that the data on the servers and compute resources are protected from unauthorized access and data loss prevention. 


Responsibilities

  • Guide requirements definition, evaluation, selection and implementation of network resources
  • Guide requirements definition, evaluation, selection and implementation of server resources
  • Guide requirements definition, evaluation, selection and implementation of desktop and pc resources
  • Provision manage, configure and administer end user computing software and laptops, workstations as part of the new hire onboarding process
  • DeProvision manage, de-configure and administer end user computing software and laptops, workstations as part of the employee off-boarding process
  • Monitor server and network systems for performance and security issues
  • Administer database servers, clusters, backups
  • Provision all except the applications running on those resources that are managed by the IT applications group
  • Work collaboratively with the IT Application group to assure that the network, storage and compute resources provide adequate service level for the applications requirements
  • Maintain conference room VOIP phone and collaboration tools
  • Implement software and monitoring tools for proactive SLA support of networks and servers

Requirements

  • At least 5 years experience managing an IT Network and Systems Admin Function
  • More than 10 years experience in IT Administration of Servers and Networks
  • At least 3 years experience with MAC and Windows personal computing
  • Management experience with Systems, Database and Network Administrators as employees
  • Experience with Cloud Service Provisioning at Azure or Amazon Experience with Google Suite of Office 365 Suite, and Sharepoint
  • Experience with Slack, Zoom, management as collaboration tools
  • Work experience with Vendor management, project budgeting and Expense Management
  • Work experience with eCommerce platforms B2B and B2C, Shopify and SalesForce preferred
  • Exceptional listener with strong communication and collaboration skills
  • Customer obsessed
  • Strong problem resolution skillsStrong desire to mentor and grow capabilities of the team 

Pay range: $110,000 to $120,000

PopSockets is dedicated to the practice of equal opportunity employment. We prohibit unlawful discrimination against applicants and employees on the basis of age, race, sex, sexual orientation, gender identity, religion, national origin, disability, military status, genetic information, color, creed, ancestry, or any other status protected by applicable federal, state or local law. This prohibition includes unlawful harassment based on any of these protected classes. Unlawful harassment includes verbal or physical conduct which has the purpose or effect of interfering with an individual’s work performance, or creating an intimidating, hostile, offensive, unsafe or otherwise non-welcoming work environment. This policy applies to all employees, including managers, supervisors, co-workers; and non-employees such as customers, clients, vendors, consultants, etc.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • RubyLanguages
    • SqlLanguages
    • Ruby on RailsFrameworks
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • OptimizelyAnalytics
    • Power BIAnalytics
    • NAVAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • SketchDesign
    • SolidWorksDesign
    • InDesignDesign
    • FigmaDesign
    • PremiereDesign
    • After EffectsDesign
    • Cinema 4DDesign
    • ProToolDesign
    • BasecampManagement
    • SmartsheetManagement
    • TrelloManagement
    • HubSpotCRM
    • KlayvioEmail

Location

We're just outside Downtown Boulder (no traffic!) in a gorgeous, newly built and designed office with terrific mountain views!

An Insider's view of PopSockets LLC

How does your team reward individual success?

We have an internal bonus system that allows everyone to reward each other with points that you can then convert for real world rewards including everything from gift cards to your favorite stores, Amazon, discounted travel and more.

Katie

Sr. HR Manager

How do you collaborate with other teams in the company?

Our office is designed to foster collaboration. There are comfortable meeting areas around every corner, and an open office plan. Even a walk to grab some coffee often results in multiple, impromptu meetings. All of our conference rooms are equipped with huge screens that allow us to stay close with everyone offsite as well.

Andrea

Lead Recruiter

How does the company support your career growth?

Because we're growing so quickly, you don't have to wait for a role to open above you to advance. We welcome new ideas and perspectives, and people are able to grow, develop and advance at their own rate. Want to expand your role? Tell us how!

Julia

Recruiter

How do you empower your team to be more creative?

We work very hard on recruiting in order to bring in passionate people with good ideas, and then let them run. You won't run into the excuse of "this is the way we've always done things". We want change, and growth and innovation, and trust in our people and their skills to get us there.

Jen

Associate Design Director

What are PopSockets LLC Perks + Benefits

PopSockets LLC Benefits Overview

Employees are valued at PopSockets. We provide a number of perks and benefits to show we care and are always looking for ways to do more for our employees. We provide a dog-friendly office, stocked with snacks and high end coffee and tea options. We have a fully stocked bar with a view of the mountains. We offer competitive benefits and 4 weeks of starting vacation time, in addition to time off each year for volunteer opportunities.

Culture
Volunteer in local community
PopSockets Employees are offered two paid volunteer days. Our Manager of DoGoods works directly with local nonprofits we can support as a company. Volunteer opportunities are coordinated quarterly.
Partners with Nonprofits
PopSockets partners with more than 100 nonprofits—large and small—through Poptivism, our unique give back program. Over the past three years, we have contributed more than $3 million to charity!
Friends outside of work
Eat lunch together
Intracompany committees
Daily sync
Open door policy
Team owned deliverables
Team based strategic planning
Open office floor plan
Diversity
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
PopSockets has a flexible spending account
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Onsite Gym
Team workouts
We offer Cardio and Yoga classes three days per week!
Retirement & Stock Options Benefits
401(K) Matching
We contribute 3% of of an employee's annual gross pay to their 401K
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
We provide an option to create a dependent care account
Generous Parental Leave
We provide 12 weeks paid paternal leave for employees who have been here 6 months.
Flexible Work Schedule
PopSockets provides employees with a flexible work schedule that includes Flexible start and end times.
Family Medical Leave
Company sponsored family events
PopSockets sponsors family oriented events throughout the year.
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Game Room
Stocked Kitchen
We love our snacks at PopSockets. We also offer plenty of tea, coffee and beer on Tap. We also have our own Bevi machine!
Some Meals Provided
Bagles and Donuts every Wednesday and Breakfast burritos the last Friday of the month!
Happy Hours
Parking
Pet Friendly
Recreational Clubs
Softball, Soccer and more!
Fitness Subsidies
We offer thrive pass, $50 per month toward the wellness activity of your choice.
Professional Development Benefits
Tuition Reimbursement
Diversity Program
Lunch and learns
Promote from within
Customized development tracks
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