Manager, CRM Solutions

| Greater Denver Area
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Make an impact and love what you do! Vertafore is a top provider of software for the insurance industry that keeps transforming. We create award-winning solutions to boost productivity, lower costs and help agents and carriers grow their businesses. We respect and value our team, and we look to bring the best talent together to make our future even stronger.

We are currently searching for a leader to direct and manage the Enterprise Applications Salesforce team. This position supports enterprise strategy by overseeing and participating in the configuration, development and implementation of Salesforce solutions that support various operations of the business including Sales, Marketing, Finance, Business Operations and Customer Support. Work with management and business teams to establish business priorities, coordinate and manage the team's Agile processes, and ensure the team continually meets user requirements.


Core Requirements and Responsibilities:

Essential job functions included but are not limited to the following:

· Oversee and participate in the design, configuration, development, testing, implementation, and support of Salesforce solutions.

· Guide the business in formulating requirements and priorities; establish and oversee the implementation and ensure business needs are met.

· Identify and evaluate the impact of proposed or requested major changes to existing applications and integrations. Complete complex functional design. Prepare changes for assignment and execution after establishing appropriate priorities in with business management.

· Complete planning activities to support the Agile process and manage the team to ensure incident management and delivery of enhancements and strategic projects.

· Manage the team to ensure assigned tasks are completed accurately and on-time.

· Keep current with the latest features of Salesforce, manage release updates and changes required to ensure no issues arise. Communicate with users for new features.

· Carry out supervisory responsibilities such as interviewing, hiring, and training new employees when necessary; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

· Assist in development of other team members for technical and process knowledge.

· Build out Salesforce using declarative features and review teams changes for quality.

· Work with all areas of the business across Sales Cloud, Service Cloud, Experience Cloud and Force.Com Apps

Knowledge, Skills and Abilities:

· Candidate must have deep knowledge of Salesforce functionality and processes that support multiple business groups.

· Candidate must have experience and knowledge of integrations in order to consider design decisions and understand impacts on integrations.

· Candidate must have experience working with and maintaining AppExchange applications.

· Candidate must be a strong people manager who is committed to delivering quality customer service. Must communicate well with managers, IT staff and supported employees.

· Excellent interpersonal/written/verbal communications skills. Ability to interact efficiently with internal users, managers, and executives.

Qualifications:

· Bachelor's degree or commensurate work experience

· At least 5 years of Salesforce experience and management experience required

· Salesforce Administrator Certification required

· Strong written and verbal communication skills and ability to interact professionally with technical and business resources

· Salesforce CPQ experience a major plus

· Service Cloud experience a major plus

· Accounting/Financials knowledge a major plus

Additional Requirements and Details:

· Travel required up to 10% of the time.

· Located and working from an office location.

· Occasional lifting and/or moving up to 10 pounds.

· Frequent repetitive hand and arm movements required to operate a computer.

· Specific vision abilities required by this job include close vision (working on a computer, etc.).

· Frequent sitting and/or standing.


Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
    • .NETLanguages
    • AWS (Amazon Web Services)Languages
    • C#Languages
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • SqlLanguages
    • ReactLibraries
    • AngularJSFrameworks
    • ASP.NETFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • OracleDatabases

Location

Great location in the heart of downtown Denver just a block away from the RTD lightrail.

What are Vertafore Perks + Benefits

Culture
Volunteer in local community
Vertafore offers employees 1 paid day to volunteer at the non-profit of their choice.
Friends outside of work
Eat lunch together
Intracompany committees
Vertafore offers opportunities to join several committees, including Women of Vertafore, LGBTQ+, etc.
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Unconscious bias training
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Vertafore employees can contribute up to $2750 annually to their FSA.
Disability Insurance
Disability insurance covers 100% of annual salary for up to 90 days of disability.
Dental Benefits
Our dental plan covers $1500 of expenses per person.
Vision Benefits
The vision benefits plan covers 100% for annual eye exams with $175 for glasses or contact lenses.
Health Insurance Benefits
Vertafore offers three different health plans to meet the needs of our employees.
Life Insurance
Pet Insurance
We offer a Pet Insurance plan through Nationwide.
Wellness Programs
Onsite Gym
Team workouts
Vertafore's team fitness initiatives include in-office yoga, a partnership with Planet Fitness, and other recreational team sports.
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Vertafore provides employees with a 401(k) matching plan managed by [provider]. We match up to 50% of contributions up to 3% of an employee's annual gross pay.
Employee Stock Purchase Plan
Performance Bonus
Child Care & Parental Leave Benefits
Generous Parental Leave
Vertafore provides up to 6 weeks of parental leave for the primary caretaker. We also provides 6 weeks of leave for the secondary caretaker.
Family Medical Leave
Adoption Assistance
We reimburse up to $2,500 for eligible adoption expenses and 6 weeks of paid leave.
Company sponsored family events
Vertafore sponsors family oriented events semi-annually.
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Volunteer Time
Paid Holidays
Paid Sick Days
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Vertafore hosts company outings annually.
Game Room
Stocked Kitchen
In various areas of the office, Vertafore provides weekly fresh fruit services, bagels and donuts on specified days, as well as snacks and drinks.
Some Meals Provided
We provide free breakfast on Mondays and Fridays.
Happy Hours
Recreational Clubs
Vertafore sponsors recreational clubs that include sports, board games, video games, book clubs, etc.
Home Office Stipend for Remote Employees
Professional Development Benefits
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
Cross functional training encouraged
Promote from within
Mentorship program
Vertafore's mentorship framework is an independently led experience between a mentee and a mentor. Resources are ongoingly provided to start this relationship and keep it successful & valuable.
Online course subscriptions available

Additional Perks + Benefits

We felt like the stretch of no three day weekends from Feb - May was too long, so we added our own holiday! We celebrate Vertafore Rest and Recharge day in April, and the whole company has a long weekend.

More Jobs at Vertafore58 open jobs
All Jobs
Finance
Data + Analytics
Design + UX
Dev + Engineer
HR + Recruiting
Marketing
Operations
Product
Project Mgmt
Sales
Content
Design + UX
new
Denver
Data + Analytics
new
Denver
Operations
new
Denver
Developer
new
Denver
Product
new
Denver
Developer
new
Denver
HR + Recruiting
new
Denver
Developer
new
Denver
Sales
new
Remote
Data + Analytics
new
Remote
Project Mgmt
new
Denver
Data + Analytics
new
Denver
Developer
new
Remote
Developer
new
Denver
Operations
new
Denver
Marketing
new
Denver
Operations
new
Denver
Marketing
new
Denver
Developer
new
Denver
Developer
new
Denver
Product
new
Remote
Marketing
new
Denver
Developer
new
Denver
Operations
new
Denver
Developer
new
Denver
HR + Recruiting
new
Denver
Data + Analytics
new
Denver
Finance
new
Denver
Developer
new
Remote
Developer
new
Denver
Data + Analytics
new
Denver
Developer
new
Denver
Product
new
Denver
Developer
new
Denver
Content
new
Denver
Product
new
Denver
Operations
new
Denver
Product
new
Denver
Product
new
Denver
Operations
new
Denver
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Vertafore's full profileSee more Vertafore jobs